1. 2523 Timbers Edge Ln Cell: 614.425.0350
Columbus, OH 43235 eric.cory@hotmail.com
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CAREER SUMMARY
A dynamic, skilled telecom specialist with over 15 years experience in a wide array of telephony,
networking and computer-related installation and support. Proven project management capabilities in
scheduling, organizing, and directing small teams with site surveys, cell site installs, RFID equipment
upgrades, Cisco-based network topologies, structured cabling installations and troubleshooting projects.
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PROFESSIONAL EXPERIENCE
The Wendys Company/TekSystems, INC. (Nationwide, 7/15 – 12/16)
Field Engineer
• Traveled throughout US & Canada performing Single-NIC conversions at franchised locations
• Installed HP 2530 DMZ switches and cabled to spec
• Reconfigured IP & security settings on the Aloha server as well as all POS devices on the network
• Responsible for assuring all network functionality was fully operational upon store opening
Samsung/Worldlink (Midwest Region, 04/13 – 06/15)
Field Implementation Engineer
• Installed/configured/troubleshot DU’s within a MMBS at cell sites for Sprint
• Performed call/data testing for 3G, 4G, & 2.5 equipment covering CDMA, 800 & 1900 LTE
• Terminated/tested T1 circuits; verified connectivity within pre-installed CSRs
• Configured/verified proper functionality on Cisco ASR901routers using HyperTerminal
• Trunk migration testing
• Managed daily logs for all services performed
Telaid Industries (Columbus, OH, 02/11 – 04/13)
Lead Field Technician/QC (Nationwide)
• Installed/implemented/troubleshot/supported Cisco VOIP & AP systems within various large organizations
• Ran/terminated/tested all data and voice cabling: Cat5e, Cat6, Fiber
• Installed Verint CCTV systems
• Built equipment closets/IDFs from ground up (racks, routers, switches, cabling)
• Supervised small to mid-size teams to project completion
TekSystems, INC. (Columbus, OH, 02/03 – 02/11)
Lead Field Technician
Various short & long term projects handling the installation, implementation and troubleshooting of telecommunication
equipment for multiple organizations
WALMART (Nationwide locations, 01/09 – 02/13)
• Trained & assisted new techs in replacement of Meridian TDM phone systems with Cisco VOIP
switches/handsets
• Programmed VOIP consoles with extension, user security designation, and voicemail
• Installed Cisco data switches in each department and configured accordingly
• Replaced all internal/external access points then performed site walk for signal testing
AT&T/CINGULAR WIRELESS (11/06 – 08/08)
• Performed site audits on cell sites that would become part of company acquisition
• Maintained daily logs of sites visited
• Managed small team of drive testers once conversions began
• Replaced faulty comm cards within AT&T huts
NATIONWIDE CHILDRENS HOSPITAL (Columbus, OH, 09/04 – 11/06)
• Maintained Nortel CS1000 & Symposium Call Center functionality for 12000+ end-users throughout multiple
locations
• Installed/configured station equipment (Meridian M2000 series & Nortel IP 1100 series)
• Configured switch routing and kept subscriber data up-to-date via Remedy trouble ticket system
Eric Cory
FIELD ENGINEER

2. • Troubleshooting assistance to in-field personnel
SIEMENS (Columbus, OH, 06/03 – 09/04)
• Siemens Hipath 4000 - Station Installation (TDM and IP) - all Opti-point types - Basic to Advance 500
sets, maintenance, trouble isolation
• Hipath 4000 – Switch maintenance, media backups, troubleshooting assistance to in-field personnel
• Hipath 4000 Manager – workstation configuration, subscriber data updates and maintenance, Switch routing
configurations
CHEMICAL ABSTRACTS SERVICE (Columbus, OH, 02/03 – 06/03)
• Nortel 8100 switch management for 300 end-users
• Assisted with design & installation of new RFID access control system; consisting of approximately 50
individual locations
• Maintained updated documentation for existing & new RFID installations
• Helpdesk: email/network password resets, new user creation, trouble ticket resolution
• Installation & maintenance of all CCTV equipment – including file servers
Wachter Network Services (Lowell, AR, 03/02 – 01/03)
Network Field Engineer
Extensive travel performing short-term projects including the Installation, implementation and troubleshooting of
telecommunication equipment for multiple organizations
WAL-MART
• Installation, configuration & implementation of Cisco equipment (routers, switches, IP phones)
• Ran, terminated, & tested CAT5/CAT6, RG6/59, and fiber optic cable
• Performed diagnostic tests on end-user PCs to determine necessary upgrade software
• Project Manager of wireless internet integration project throughout 4 states including installation of Cisco AIR
1000 Series Access Points, Cisco 4100 Series WAN Controllers, 802.11 PCI adapters, and mobile POS carts
McGraw-Hill Companies (Columbus, OH, 09/01 – 03/02)
Software Support Specialist II
• Provided telephone support for residential and corporate clients
• Analyzed and recorded data gathered from tests on software functionality on Windows and Mac platforms
• Exceeded goals in monthly software compatibility tests and trouble tickets
• Achieved highest level of Compatibility-Error-Solutions in 2nd
month of employment
Tri-Tek Information Systems (St. Charles, MO, 12/98 – 08/01)
Network Field Engineer
On-call engineer responsible for installing/maintaining LAN/WAN equipment for large corporations throughout the U.S.
EDWARD JONES INVESTMENTS
• Developed floor plans to provide most efficient layouts for telecom equipment
• Setup end-user workstations (PCs, telephones, printers)
• CPE installer ( “Rack & Stack”) - assembled cabinets including Cisco 2500 routers, Adtran CSU/DSUs,
Motorola
modems, Hughes Satellite transceivers, & 24-port patch panels
• Tested T1s at the demark – extended demarks to equipment rack or end-user station
• Windows 2000 server installations & backups
BUDWEISER
• Performed Cisco router upgrades from 1600 series to 2500 series
• Ran configuration diagnostics after upgrades were completed
• Updated all documentation for inventory and configuration changes
EDUCATION
DeVry University (Graduated 1999) - Associate’s Degree of Applied Sciences
Tech Skills (Contract completion 2001) - Network+ Pre-Certification, CCNA Pre-Certification
NOTABLE SKILLS/TRAINING

3. CPR, OSHA, MICROSOFT OFFICE (WORD, EXCEL, POWER POINT, OUTLOOK), PANDUIT, BICSI STANDARDS,
PROJECT MANAGEMENT, EXTENSIVE NATIONWIDE DEPLOYMENT, DIVERSITY TRAINING, SCISSOR LIFT
AND BOOM LIFT CERTIFICATIONS