1. Robert Youngblood
Contact: 980-833-4940 Email: ryoungblood110@email.itt-tech.edu
Summary of Qualifications
• Over 2 years of experience completing network setups for various locations within an organization
• Proven technical abilities for troubleshooting within Windows based environments
• Proven ability to work within varying environments while gaining knowledge of tasks that need to be completed
• Over 6 years of experience within customer facing roles
Technology Summary
Operating
Systems:
Red Hat, Ubuntu, Backtrack, Kali and other Linux operating systems, Windows 2008 server installation,
implementation and maintenance support, Windows 2000, XP, 7,8,10, V& Vista, SQL Server,
Technical
Knowledge:
UNIX, Linux, encryption, Digital Certificates, VPN, TCP/IP, DNS and web security architecture, MySQL, Visual
Basic, SQL & HTML, virtual machines, VMWare, Active Directory, LAN/WAN, Cisco Routers
Software: Lotus Notes, MS Office Suite, Star Receiver, Visio, SAP Programs
Education
ITT Technical Institute - 2013
Associates Degree of Applied Science in Information Technology- Computer Network Systems
IT Related Experience
Deployment Technician, Oce’ Business Services 2008-2010
• Computer Network setups for staff at various locations on site.
• Managed equipment inventory.
• Coordinated and performed staff relocations at various site locations.
• Conference room set ups for meetings of various site locations.
• Setup visual and audio equipment of various buildings on site.
• Processed incoming packages and mail.
• First point of contact for all customer related inquiries.
Work History
Telecommunications Technician, Xzact Technologies/ KCI Telecommunications
2015-Present
• Plans network installations by studying technical specifications; preparing an installation schematic.
• Establishes voice and data networks by programming features; establishing interfaces and integrations; following industry
standards; activating remote access tools.
• Verifies service by testing and re-programming circuits, equipment, and alarms; identifying and correcting problems;
conferring with engineers.
• Documents network by recording configuration diagrams and programming.
• Maintains network by troubleshooting and repairing outages; testing network back-up procedures; updating documentation.
Warehouse/Logistics, BMW/Mau/Elite Logistics 2012-2014
• Picked parts in remote aisle according to order.
• Loaded and unloaded parts form trucks.
• Replenished parts to assigned areas by using handhelds to fulfill orders.
Warehouse/Material Handler, Frito Lay Inc. 2010-2011
• Picked cases according to order while moving pallet boards, putting them in storage areas.
• Responsible for receiving and distributing products and assisting in weekly inventory of product.
• Used electric taggers to pull carts of products in the warehouse.