A repurposed blog on 'ways to create an online knowledge base to boost sales'

1. Ways to create an online
knowledge base to boost
sales

2. Focus on help articles
Gather and organize
extensive ‘how to’
and ‘help’ articles
Publish information
about everything
related to your
products or services

3. Write clear, crisp copies
Write your content
in a friendly and
conversational tone
Avoid using too much
jargon, keep it simple
for beginners

4. Use a clean design for your
knowledge base
Try to make the look
and feel of the
database simple,
clean
Make your search
bar large and easily
visible

5. Make your knowledge base
mobile-friendly
Optimize your
website for mobile
users
Check for errors in
formatting, images,
videos, etc for
mobile use

6. Think about your new
employees
Let your knowledge
base be a learning
platform for new
employees
Augment your
employee training
sessions with your
knowledge base

7. Implement SEO
Use SEO to make
your help articles
rank in search
engines
Use canonical links,
pay attention to
your meta tags

8. Update your knowledge
base often
Publish evergreen
content
Keep checking for
outdated
information
Add information
updates and fresh
articles regularly

9. Search bar in EngageBay Knowledge Base