4. Implement cross-
channel marketing
Consumers use
various online
channels to buy
a product or
service
Diversify your
brand presence
across social
media channels
for maximum
reach
5. Focus on
SEO
Analyze and
understand your
customer's online
searches
Use Google
Analytics to keep
track of your
website’s
performance in
Google search
results
7. Create a personalized
marketing strategy
80% of people
purchase from
a brand that
offers a
personalized
experience to
customers
You should send
personalized
emails to
customers,
addressing their
names and
demographics