1. Emily Ganden
139 Jerome Lane, Bolingbrook, IL 60440 | 630. 402.8102
emilyganden@yahoo.com
April 2013–December 2014 (Laid-Off) WOW! Internet-Cable-Phone
Human Resource Generalist Naperville, IL
I provided Human Resources support to Business Services strategies company-wide. I identified and effectively
recruited employees and created strategy for use in WOW! Business, with the objectives of obtaining highly
qualified talent and proactively maintaining necessary headcount in all WOW! locations. I ensured that a
consistent applicant process is administered in each location, including the administration of pre-employment
assessments where relevant. Handled employee relations for all of Business Services. Worked with multiple
departments in WOW! including Field Sales, Technical Operations, Project Management, Provisioning, Service
Delivery, and Marketing.
Other job duties included:
- Full Cycle Hiring Process - Travel to WOW! locations 50% of time
- Unemployment Claims/Hearings - Planned Employee Events
- Open Enrollment - Processed Payroll through ADP
- Recruitment through Virtual Edge & Successfactors - Review & Execute Commission Plans
- Led Serventhood Team to encourage volunteering in the neighborhoods
- Job Fairs - Negotiated contracts with key vendors
- Analyzed hiring, recruiting, termination reports - Coordinated and Provided Training
- Created & Implemented Corrective Action Procedures - Handled FMLA/Workers Comp Claims
- Created Job Descriptions & Compensation analysts for all positions
July 2012–March 2013 M& E Components
Human Resource Manager Joliet, IL
I provided Human Resources & Executive Administrative support to the manufacturing company. I identified and
effectively recruited team members. Provided consistency throughout the company, that included recruiting, hiring
and safety practices.
Other job duties included:
- Full Cycle Hiring Process - Processed Payroll through ADP
- Completed OSHA 300 Logs - Planned & Coordinated Meetings
- Negotiated contracts with key vendors - Planned employee events including parties
- Coordinated all Safety Efforts - Handled FMLA/Workers Comp claims
- Supported Administratively President & Vice President of Company
- Provided Employee Relations - Handled Unemployment Claims
September 2008–May 2010 Redbox
Office Manager/Human Resource Oak Brook, IL
I provided Human Resources and Office Management support to the call center with over 300 team members.
Created consistent practices, morale, provided new hire orientation and employee relations.
Other job duties included:
- New Hire Orientation - Analyzed Overtime Reports
- Processed & Audited Payroll through ADP for call center - Led Morale Teams
- Created safety procedures in Call Center - Analyzed Vendor Costs
- Organized Employee/Vendor Meetings and Parties - Negotiated with Key Vendors
- Audit reports and payments in Concur for leadership - Job Fairs
- Liaison for departments in corporate offices - Created call off procedures
- Audit expense systems for SOX compliance - Processed all billing
March 2006–October 2011 The Comedy Shrine
General Manager/Human Resources Naperville, IL
Emily B Ganden | emilyganden@yahoo.com|

2. I provided all Management responsibilities for the Comedy Club. This including payroll, hiring contract
employees for performance and staff for the comedy club and managed all ticket sales and expenses including
negotiating key vendor accounts.
Other job duties included:
- Marketing all events - Managing Social Media Sites
- Created Website - Processed & Audited Payroll through ADP
- Managed all work schedules - Organized community events
- Planned all corporate functions at the club or outside at other venues for organizations such as; Pepsi,
Chipotle, Loaves & Fishes, Party City, Naperville Chamber of Commerce.
- Coordinated catering for all events - Managed bar inventory/sales
- Handled Full Hiring Cycle - Responded to Unemployment Claims
February 2008-September 2008 Water Quality Association
Product Certification Administrator Lisle, IL
I provided support to the Director, Quality Manager, Auditors and Sales Managers. This support included Human
Resources employee relations, recruitment, benefits, and payroll. I audited expense reports and vendor payments,
managed all collections for customers past due. Created marketing materials, planned meetings locally and
internationally.
February 2006–February 2008 SIRVA Relocation
Global Assignment Consultant Westmont, IL
In this role I won the yearly “Integrity Award” in the first year of employment. I talked to and assisted with
relocations for customers all over the world for fortune 500 companies including; PriceWaterHouse and Abbott
Laboratories. Services I assisted with was coordinating all aspects of relocations including; destination assistance,
home finding, language lessons, cross cultural training, home sale, property management, short term to long term
leaves. I was responsible for auditing all expense during relocation and ensuring payments to vendors in a timely
manner.
February 1998–February 2006 Securitas Security Services
Region Human Resource & Training Manager Downers Grove, IL
I provided Human Resource Management and training development for the North Central Region which included
over 14,000 employees and 37 branch offices in multiple states. I handled auditing of all files, full cycle hiring,
recruitment, unemployment and benefit administration. I created a Leadership Development program to encourage
hiring from within the organization while developing our team members. Trained all team members on civil
treatment, time management, benefits, and sexual harassment.
Other job duties included:
- Office Manager for Region - Created policy and procedures for Region
- Coordinated all Employee meetings including travel, expenses, hotels, food, presentations, and
entertainment
- Negotiated key vendor contracts - Audited all expenses for Region
- Handled unemployment claims - Travel to Securitas locations 60-75%
- Worked with local unions regarding grievances - FMLA/Workers Comp Claims
- Handled all mediations - Assisted with sales proposals
- Analyzed and provided suggestions regarding corrective action
- Budgets - Back up for VP of HR
Computer Programs/Software: Microsoft Office: Word, Excel, PowerPoint, Microsoft Visio, Concur, ADP Total
Source, ADP Virtual Edge, ADP EV5, ADP Online Benefits Administration, Successfactors, Lotus Notes, Adobe
EDUCATION: University of Toledo | English Education
Emily B Ganden | emilyganden@yahoo.com|