1. CV created by reed.co.uk
elizabeth chichizola
26 Ormonde Crescent, Liverpool, L335XR, United Kingdom
07894823941 • e.chichizola@hotmail.com
Personal statement
I am currently a store manager within H&M, having worked within the retail industry for over 15 years,
I am now looking for a part-time opportunity where I can use the skills I have gained over the years. I
am passionate, committed and enthusiastic.
I am fluent in French as I have lived there for a large period. I also have a full clean driving license.
Within my spare time I enjoy keeping fit, music, exploring my city and surroundings. Spending time
with friends and family aswell as meeting new people.
Reference available upon request.
Work Experience
Store Manager, H&M
01/2007 - Present
Responsibilities & Achievements
Started as a department manager in a meduim turnover store, then worked in as dm in a top 10 uk
store. I then became assistant store manager then a store manager, a role I have been doing in over
4 years. I have worked in small to large turnover stores.
Manage and ensure stock level, direct & indirect service in order to maximise sales
Manage and control recruiting/training/developing/succession planning for all of my team
Maximising profitability, working with goals, budgets and cost follow up.
Ensuring safety, security and administration procedures are followed.
Leading a team of 5 mangers, including an admin and 2 visuals, 25 sale advisors. Also training future
managers within a strict timeframe.
I have strong communication, organisation and planning skills.

2. CV created by reed.co.uk
Reference available upon request.
department manager, zara
03/2001 - 12/2006
Responsibilities & Achievements
2001-2006 Zara Ladieswear Department Manager
Started as a sale advisor, working on the deliveries, tills and shop floor duties. Being eager to further
myself, I started taking on extra task, ie, mentoring new staff, shoe responsible. I then worked my way
up into management.
Managing a team of around 25 people
Working towards company selling targets,
Leading the team to be succesfull by being a role model on the floor, excellent customer service, fast
pace, using initiative, multi-tasking, encouraging staff to push the boundaries.
Stock control, ordering the correct stock at the correct time.
Managing deliveries, to be ran efficiently and within a realistic timeframe.
Handling staff rotas, planning hours and holidays to the need of the business.
Mentoring staff issues and progression
Interacting with all level of management from area team, country managers and Spanish team
Visual skills used daily, with the visual team aswell as staff to develop themselves and push
boundaries.
Prior to working in Zara and H&M, I had also worked a as a sale assistant in a sport shop. I also
worked as a support worker for 1st class nursing agency, supporting elderly and disabled clients.
Qualifications
roby college
1997 - 1999
2 GCSEs, grade A*-C including English
Skills
fluent french speaker