The candidate is applying for the Department Manager position at MTWTFSS WEEKDAY. They have experience working in retail management roles at various clothing stores, including 3 years as a Sales Assistant and time as a Team Leader and Department Manager at H&M stores. They believe their retail experience has provided transferable skills in customer service, merchandising, staff management, and meeting sales goals. The candidate highlights their strong work ethic and communication skills and feels the Department Manager role is a good fit to further their career in the fashion industry.

1. I am writing this letter to express my interest of the Department Manager position within
MTWTFSS WEEKDAY. Asa graduated Fashion Textile Designer, I have alwayshad a strong
passion and interest for clothes and textiled prints. Based on this I was drawn to workwithin
the retail industry. I have been privilege to gain experience witha number of top high street
retailers. This has given me the opportunity to understand the retail industry from a different
angle as wellas witnessing the importance of this stage within the industry.
Through my educational and workexperience, I have been inspired to produce fashionable
garments, whichis innovativeand affordable at the same time. As an aspiring fashion designer
this type of retail environment is the atmosphere I want to immerse myself in.
I am currently working as a Department Manager at H&M, Epsom. Prior to this, I was team
leader at H&M, Croydon.Worked as a Sales Assistant at H&M, Croydon fora total of 3years and
6 months. As a Department Manager. Within these roles, I have gained the advantage of
obtaining transferrable skills as well the opportnity to excel and grow within the company.
Through my retail journey I have gained personal approach and built great relationships with
customers and colleagues, whichI believe is important as it builds a strong team and shows
company loyalty whilst keeping the customers coming back .
Within my role I provide excellent customer service, manage with stockmerchandising, follow
through any queries or disputes and maintain a good relationship with customers and
colleagues. Feedback, fromstore managers was that I demonstrated an excellent understanding
of selling principles and the five-stepapproach to customer service. I was praised for my ability
to bring a positive energy to the shop floorand forbeing approachable to customers. My in
house training in merchandising, customer service, and Planning the staff scheduling, organising
the department and delegating tasks to individuals. And also Cashing up and counting, checking
of the daily takings at the end of trade. This shows my employee management and product
management, means that I have a solid knowledgeof retail policies and processes.
I am Hardworking , I enjoy workingas part of a team, however,I have the ability to also workas
an individual. I Grasp new information quickly.I am a leader. I have no problems with
followinginstructions. Good time keeping and excellent communicator are also skills I am
confident in and I wouldtransfer to the role of Department Manager in this new store.
I am applying for the position as Department Manager, as this role has the levelof challenges
and tasks I desire and require to worktowards pursing my career. If Iam given the
opportunity, I will showcasemy skills and abilities to positively contribute to this company,
whilst ensuring the level of service requirement is exceeded.
I trust that having considered my enclosed CV and coverletter you willbe persuaded of my
potential to perform well and contribute wellwithin this job . I will be available foran
interview at your request and very much looking forwardto hopefully hearing fromyou.
Yours sincerely,
Claudia oware