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PSV Academy
Frederik Vind
Co-founder of Liifeline
Frederik Vind
- 39 yrs old, a wife and two kids and a passionate hobby chef
● Co-founder of Liifeline: We’re on a mission to improve the state of mental health enabled by
tech.
● My latest endeavour was as Head of People & Culture at Nøie, where I was employee nr.
12 and part of growing the company to around 55 employees over a year.
● Born and raised in People & Culture - my mom had a consultancy at the addict at my
childhood home
● Master in business administration and HR
● Read more at: liifeline.com or linkedin.com/in/frederikvind/
Thought experiment
Imagine you are the CMO at a scaleup and
you are launching a campaign with a budget of DKK 600.000
How would you go about it?
Now imagine that this is
your campaign…
R
a
n
d
o
m
j
o
b
a
d
f
r
o
m
t
h
e
h
u
b
.
i
o
Recruitment is broken
- Think outside the box
How to win talent
The push & the pull
1. Spray’n’pray
advertising/campaigns
2. Outreach
headhunting
Two ways to beat the market
1. The numbers game
Reach more candidates
2. Improve conversions
aka build a compelling offer
7 key points
to improve conversions
1.
Recruitment is core business
at growth
1. Recruitment is core business
❏ Treat as you do with your sales (if you are good at that): It’s the same
psychological mechanism that makes you buy that makes you take a
job
❏ Have a clear hiring plan so that you are able to act proactively, and
calculate employee turnover, miss hires, promotion ect.
❏ Communicate the importance of the hire and don’t hesitate to put a
value on it $, so that your colleagues acts accordingly
❏ Hire People & Culture/Talent Acquisition early
❏ Don’t compromise on quality
2.
Get your story straight
Culture = Brand
2. Get your story straight
Make sure that what you communicate aligns across the business so that you walk and
talk the talk
Building your narrative:
1. Who do you strive to be: Work with your vision, impact and purpose
2. What’s unique about your business model
3. How are you perceived: Interview employees, customers, key stakeholders,
wished for employees and customers etc. to find out who you’re to them
4. Align with brand/commercial
5. Test it, is it compeling to your talents (not all)
6. Yell it to the world!
3.
Everyone & always hiring
Engaged employees & candidates are your nr. 1 source
3. Everyone & always hiring
❏ Use informers and engage your network in your hiring
❏ Make sure that your employees understand that part of good
performance is to create fellowship
❏ Engage in talks, SoMe, networks and practice working out loud (WoL)
❏ Share as many jobs, as many place as early as possible
❏ Treat people nice - One negative experience has ripple effects - and
believe me it’s not easy to do in recruitment
4.
Build your talent ecosystem
Leverage tech & automate for scale
4. Build your talent ecosystem
Think in scale and leverage tech and automate to create your talent ecosystem.
Talent acquisition is heavy on admin, make sure you don’t get buried.
❏ Make sure that you have an uptodate ATS
❏ Can you get people hooked in other ways than applying for a specific job
❏ Engage and activate: Communicate with your candidates, not just about
specifics jobs for them
❏ Email automation can be a good way to go - as you would do with
customers
❏ Don’t underestimate the commercial value of engaged candidates
5.
Diversity & Inclusion
For the sake of business
5. D&I
For perspective, innovation, culture and performance
❏ Diversity is not just gender and it’s for instance not easy to hire your
first international senior talent if you are a bunch of white danish
young boys
❏ Inclusion is key, if you for instance are to onboard 10 new employees
per month having a team that embrasses new talents makes a
difference
❏ You will miss out if your perspectives on talent are to narrow
6.
Being good at hiring =
Good at firing
6. Good at hiring = Good at Firring
Research shows 40% predictability in hiring = expect mis-hires
- BTW the optimal assessment combination should be cognitive test, value/ethics
test (included in some personality test) and a structured interview
Letting people go
❏ It may never come as a surprise!
❏ Build process to have the communication before having to let people go
❏ Communicate reasoning and process as open as possible
❏ Don’t be cheap
❏ Negative processes has huge ripple effects
❏ Not letting people go is not nice either and a psychological safe environment is
also an environment where hard stuff is being communicate
7.
Diluting Evolving culture
If you feel that it’s diluting, it’s probably you that need to unlearn
Improve conversions and build compelling talent offer

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Improve conversions and build compelling talent offer

  • 2. Frederik Vind - 39 yrs old, a wife and two kids and a passionate hobby chef ● Co-founder of Liifeline: We’re on a mission to improve the state of mental health enabled by tech. ● My latest endeavour was as Head of People & Culture at Nøie, where I was employee nr. 12 and part of growing the company to around 55 employees over a year. ● Born and raised in People & Culture - my mom had a consultancy at the addict at my childhood home ● Master in business administration and HR ● Read more at: liifeline.com or linkedin.com/in/frederikvind/
  • 3. Thought experiment Imagine you are the CMO at a scaleup and you are launching a campaign with a budget of DKK 600.000 How would you go about it?
  • 4. Now imagine that this is your campaign… R a n d o m j o b a d f r o m t h e h u b . i o
  • 5. Recruitment is broken - Think outside the box
  • 6. How to win talent The push & the pull 1. Spray’n’pray advertising/campaigns 2. Outreach headhunting Two ways to beat the market 1. The numbers game Reach more candidates 2. Improve conversions aka build a compelling offer
  • 7. 7 key points to improve conversions
  • 8. 1. Recruitment is core business at growth
  • 9. 1. Recruitment is core business ❏ Treat as you do with your sales (if you are good at that): It’s the same psychological mechanism that makes you buy that makes you take a job ❏ Have a clear hiring plan so that you are able to act proactively, and calculate employee turnover, miss hires, promotion ect. ❏ Communicate the importance of the hire and don’t hesitate to put a value on it $, so that your colleagues acts accordingly ❏ Hire People & Culture/Talent Acquisition early ❏ Don’t compromise on quality
  • 10. 2. Get your story straight Culture = Brand
  • 11. 2. Get your story straight Make sure that what you communicate aligns across the business so that you walk and talk the talk Building your narrative: 1. Who do you strive to be: Work with your vision, impact and purpose 2. What’s unique about your business model 3. How are you perceived: Interview employees, customers, key stakeholders, wished for employees and customers etc. to find out who you’re to them 4. Align with brand/commercial 5. Test it, is it compeling to your talents (not all) 6. Yell it to the world!
  • 12. 3. Everyone & always hiring Engaged employees & candidates are your nr. 1 source
  • 13. 3. Everyone & always hiring ❏ Use informers and engage your network in your hiring ❏ Make sure that your employees understand that part of good performance is to create fellowship ❏ Engage in talks, SoMe, networks and practice working out loud (WoL) ❏ Share as many jobs, as many place as early as possible ❏ Treat people nice - One negative experience has ripple effects - and believe me it’s not easy to do in recruitment
  • 14. 4. Build your talent ecosystem Leverage tech & automate for scale
  • 15. 4. Build your talent ecosystem Think in scale and leverage tech and automate to create your talent ecosystem. Talent acquisition is heavy on admin, make sure you don’t get buried. ❏ Make sure that you have an uptodate ATS ❏ Can you get people hooked in other ways than applying for a specific job ❏ Engage and activate: Communicate with your candidates, not just about specifics jobs for them ❏ Email automation can be a good way to go - as you would do with customers ❏ Don’t underestimate the commercial value of engaged candidates
  • 16. 5. Diversity & Inclusion For the sake of business
  • 17. 5. D&I For perspective, innovation, culture and performance ❏ Diversity is not just gender and it’s for instance not easy to hire your first international senior talent if you are a bunch of white danish young boys ❏ Inclusion is key, if you for instance are to onboard 10 new employees per month having a team that embrasses new talents makes a difference ❏ You will miss out if your perspectives on talent are to narrow
  • 18. 6. Being good at hiring = Good at firing
  • 19. 6. Good at hiring = Good at Firring Research shows 40% predictability in hiring = expect mis-hires - BTW the optimal assessment combination should be cognitive test, value/ethics test (included in some personality test) and a structured interview Letting people go ❏ It may never come as a surprise! ❏ Build process to have the communication before having to let people go ❏ Communicate reasoning and process as open as possible ❏ Don’t be cheap ❏ Negative processes has huge ripple effects ❏ Not letting people go is not nice either and a psychological safe environment is also an environment where hard stuff is being communicate
  • 20. 7. Diluting Evolving culture If you feel that it’s diluting, it’s probably you that need to unlearn