1. Rebecca Botterell
Park Farmhouse, Peakes End
Steppingley
Bedfordshire
MK45 5AY
Mobile: 07801279742
Email: becky_bb40@icloud.com
I have successfully worked for many years managing my own boutique businesses and currently work as a
freelance yoga instructor. I am a free thinkeras I have I proved many times when working under pressure. I
am very customer orientated with good organizational skills and havea proven track record in creativity with
an attention to detail. I enjoy motivating a team in a customer focused environment but I am also happy
and successful when working on my own initiative.
 Customer Relations  Problem Solving  StrategicPlanning
 Team Leadership  Resource Management  Customer Services
 Events Planning  Customer Focus  Analyzing Data
 Vendor Relations  Personal Touch  QualityAssurance
OCR Level 3 NVQ
Retail Sales Professional
Work effectively and support others in retail
2010
Apparel Fashion Limited - Hitchin
Owner/managerof a retail boutique store in Hitchin Hertfordshire, that offered a personal service akin
to a dressing room. Provided a professional approach to helping the customers enjoy the whole buying
experience. I ran and promoted fashion shows with models wearing exclusive designer fashion clothes.
In the role of owner/manager I had many duties to fulfill but by doing so I learned new skills quickly and
this has given me a greater understanding of everything that is needed to run a fashion business
successfully. I managed staff recruitment, training, sales targets, budgeting, monitoring KPI’s,
Merchandising, Payroll and HR. I personally ensured excellent standards in all areas especially customer
service where attention to detail was and remains paramount.
 Created successful links suppliers
 Ensured tight stock control both front and back of house to maximize business potential.
 Provided analysis of best and worst sellers to ensureongoing profitability and increasing profits.
 Successfully planned promotions and fashion shows which increased the businesses reach.
 Organized a successful yearly Hitchin Fashion Show, with overall responsibility
 Maximized advertising and public relations within a tight budget.
 Ensured ongoing training was provided to the team including the upkeep of the EPOS system.
 Provided weekly/monthly sales reports to ensure targets were reached
 Successfully created an E-commerce solutionfor the business and ensured customer satisfaction
Summary
Key Skills
PR O F E S SIO NAL DE VE LO PMENT
PR O F E S IO NAL E XPE R I E NCE
Business Owner Oct 2006 – Oct 2014

2. House Proud Cleaner Services
Owner and manager of a cleaning company that prided its selve in the job that it performed. Created a portfolio
of customers and ensured the highest standards of professionalism and customer services were provided. In a
difficult environment we ensured we stood out from other businesses in the quality of the service that we
provided. Duties ranged from recruitment to training, purchasing to stock control, business procurement to
customer service.
 Successfully created a portfolio of customers
 Managed and maintained standards to a high level of satisfaction.
 Created a training and monitoring program to ensure expectations were met
 Produced a successful marketing and promotion campaign to grow the business
 Managed rosters and staff within an allocated budget
 Liaised closely with customers to ensure a good relationship
 Created a system of inspecting and maintaining equipment to ensure safety and standards
In the years from 1990 I have had a varied and exciting life both at home and at work. I am the proud
mother of four children who have now left home. In the early 90’s I spent time when at home working
as a nail technician as well as home hairdressing for four years. In the late 90’s I began to work for a
charity based in Africa called Reach The Children. This is something I am still involved with today. The
charity works with impoverished children in the rural environment in Kenya and Uganda who have had
parents affected by the AIDS epidemic some of whom had passed away. I visited Kenya on several
occasions working with the charity and hope to do so again in the future.
Greenswade Academy 1983 – 1987
 ‘O’ level : English Lit B, EnglishLang B, Spoken English A, Biology C, Art C
 CSE”s Maths 4, Economic 4
Southend Technical College 1996 - 1997
 Art foundation
 Darrly Murphy, Accountant, Campton, Bedfordshire, 07415125570
 Wendy Scarlet, Expedition Director, Reach The Children, 07737835981
 Further references available on request
PR O F E S SIO NAL E XPE RI ENC E A ND AC H I EVE ME NTS (C O NTI NUED)
Business Owner Jan 2000 – Oct 2003
PR O F E S SIO NAL E XPE R IE NCE A ND AC H IE VE ME NTS (C O NTINUE D )
Various Positions Jan 1990 – Jan 2003
E D UC A T I O N
References