1. CURRICULUM VITAE
EDWIN GAKINYA
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PERSONAL INFORMATION
Nationality : Kenyan
Language : English, Kiswahili
Visa : Visit Visa – Valid Till 5th Dec 2016
Marital Status : Single
Availability : Immediately
CAREER OBJECTIVE
Looking for a position in a reputable establishment, where I can utilize my acquired
skills and experience carrying out assigned duties effectively and efficiently and add
value to the current services offered by the business as I develop my career further.
EDUCATIONAL QUALIFICATION
 2013 - Othaya Youth Polytechnic
Certificate in Sales and Marketing - Hospitality
 2012 - Compuera Computer College, Kenya
Certificate in Computer Operations
 2008 – 2011 Kavutiri High School, Kenya
Kenya Certificate of Secondary Education
WORK EXPERIENCE
Feb 2015 – July 2016: Gilat Hotel - Kenya
Position: Waiter / Bartender
Responsibilities:
 Welcoming customers in a friendly manner with a smile
 Taking beverage orders from the restaurant servers or directly from guests
 Mixing drinks, cocktails and other bar beverages
 Checking identification of guests to verify age requirements for purchase of
alcohol
 Handling cash register and following all cash handling procedures
 Cashiering and accepting payment from customers
 Ensure that the assigned bar area is fully equipped with tools and products
needed
 Serve snacks or food items to guests seated at the bar where appropriate
 Maintain a clean working area
 Other duties as assigned
 Ensuring sales target and making sales strategies.

2. 2012 – 2014 : Thika Mall Cinemas
Position: Customer Service Asistant
Responsibilities:
 Welcoming customers in a friendly manner and a smile
 General customer care and service
 Selling advance and current show tickets and advising customers on upcoming
movies
 Guiding customers in the cinema and leading them to their seats
 Selling, Redeeming, and refunding of all types of tickets Recognizing and asses
validity of all vouchers and complimentary tickets.
 Cashiering - In-charge of cash drawer and ensure that all cash receipts are
accounted for
 Carrying out routine work in accordance with clearly laid down rules and
procedures to ensure cleanliness in the cinema
 Ensuring organization core values are continually reinforced
 Answering questions from customers and providing direct information on
phone and face to face
 Carrying out movie previews before screenings, including checking the safety
cleanliness and tidiness of the theaters.
 Providing feedback to the management on service improvement
 Counting the tickets and turn in a tally sheet to the management after all the
admissions
SKILLS AND STRENGTHS
 Good interpersonal and communication skills
 Confident and Self motivated
 Team player, Trustworthy and respectful
 Ability to work under pressure and with minimal supervision
REFERENCE:
Can be furnished up on request.