1. Adeel AKHTER
Contact +971 50 6673103
Email: adeel.akhtar@hotmail.com
A job where the knowledge and experience gained can be further enhance and practice,
learn new techniques to improve oneself and to be able to work and contribute to the
progress of the establishment that will provide opportunities personal and professional
growth.
Senior Sales Executive
LEVEL SHOE DISTRICT GEOX, MOE (Allied Enterprises Chalhoub group) The Dubai Mall Dubai – UAE
(Present)
Help and second the shop supervisor in creating customer satisfaction, loyalty and building
customer data base.
Help and second the shop supervisor in building team spirit, defining roaster and planning
administrative / back office tasks.
Resolves customer complaints and problems, escalates issues to appropriate persons/teams
whenever needed.
Responsible for reaching targeted margin and ensure each team members knows and reaches its
personal target as per the established budget.
Responsible of the shop inventory and provide management with required reports weekly and
monthly qualitative feedback on the collection, competitors and as requested by the
management.
Effectively interprets the needs of the customers, maintains and enhances standards of quality
for the services offered.
Builds a customer relationship/partnership, which adds value to the customer leading to a long
term profitable relationship.
Strengthen the expertise advices of team members to ensure qualitative advices to customers.
Significant Achievements:
Develop product knowledge, knowledge of competitors, product developments and market
trends
Adhere to Company dress code, attendance and time keeping standards
Work as part of a team by sharing selling support duties & demonstrating flexibility with regard
to hours and days of work
Central Cashier, Saks Fifth Avenue, (Chalhoub group) Burjuman 2009 - 2012
Responsible for managing the entire cash collection of the stores and dispatching it the next day.
Posting of End of Day process to various departments of the organization.
Responsible for resolving all issues related to POS process in the store.
Liaising with Government approved Security Company for the collection and deposit of cash.
Provide trainings to new hires on POS and Till Transactions.
2. Operations In-charge, The Men's Store, Saks Fifth Avenue (Chalhoub group)
The Walk, Jumeirah Beach Residence, Dubai UAE 2007 - 2008
Managed to assist the company in setting up the new Men's Store for Saks at JBR
Was responsible for the entire Operations and Administrative works of the store.
Liaised with Mall management with regards to marketing and maintenance works of the store
Responsible for the scheduling of guards and cleaning crew working at the store.
Responsible for all cash related matters which includes Petty Cash.
Significant Achievements:
Was given credit by the Operations Manager and the GM for maintaining the Store's standards
and policies in the best manner.
Conducted Asset Protection Training for the Sales Team at Saks JBR.
Ensured health and safety standards through right procedures at all levels.
Competence Based Qualification "EDEXCEL":
AWARDED : December 2013 Completed and approved Program
EDEXCEL LEVEL 2 DIPLOMA In Retail skill (QCF)
Comsats Internet Services:
March 2006 to January 2007
Work as Receptionist
Paktel G.S.M:
September 2003 to February 2006
Fist Largest Company in Pakistan
Sales Executive
EDUCATION AND PROFESSIONAL DEVELOPMENT
S.S.C - 2003
Microsoft Word, Microsoft Excel and Internet Utilities
Technical Qualification
Certificate Course of Civil Defense (Government of the Punjab, Rawalpindi, Pakistan)
Technical Qualification DUBAI
Certificate Course of CCTV Operating Dubai Police Academy (Government of Dubai Protecting
Department)
PERSONAL INFORMATION
Date of Birth 9/06/1987
Height 6’3” (191)
Languages English, Urdu, Hindi,
Visa Status Employment