1. ODILI FRANCES EKENE
No 10chukwu Street, Rumuekini, Rivers State.
M: +2348134003746, T: +2348076113954
E: odilifrances@gmail.com
CUSTOMER SERVICE-ADMINISTRATIVE SUPPORT
Combining strong customer service, administrative and communications expertise to promptly establish efficiency, resolve
Problems, and optimize productivity.
Service-driven professional with basic skills in customer service, team communications, conflict resolution, and
administrative leadership. Effectively educates and informs clients and colleagues through multichannel
communications, ongoing planning, and time management.
Manages multiple tasks to completion, handles interruptions, and remains focused to ensure detailed accuracy
and optimal productivity. Experience in IT and has cultivated a foundation of talent for client services roles with
detailed administrative and independent decision-making responsibility.
C0R ESK I L L S& KN O W L E D G E
Communication and organizational skills
Well Mannered, Friendly and helpful
Tactful and efficient
Problem-Solving Skills
Time Management Skills
Goal Oriented
Reliable, punctual and competent
Trustworthy and Integrity
EX P E R I E N C E
SNAPILABS Present
Client Relationship Representative
DUTIES
Ensure maximum product satisfaction
Ensure all mails are responded to
Make and receive calls
Ensure the working environment is comfortable to both staffs and customers
Ensure that customers receive excellent value for their money
DIVINE EXCELLENCE SCH. 2014-2015
Teaching/Admin
DUTIES
Imparted children academically and morally
Ensured discipline in class participation
2. ANIOCHA SOUTH LG COUNCIL.
2013-2014
Accounts Assistant
DUTIES
Prepared salary vouchers for council staffs and corpers
Issued payment slips
NIGERIACHRISTIANCORPER FELLOWSHIP. 2013-2014
Financial Secretary
DUTIES
Prepared receipts and payments account daily
NAIRA PURCHASE. 2012-2013
Customer service and Accountant
DUTIES
Issued invoices to every purchase
Managed company account
Attended to customers and ensured they received maximum support
FIRST CHOICE EDU CENTRE. 2011-2012
Teaching
DUTIES
Impartedchildrenacademicallyandmorally
Instilleddiscipline inclassattendance and participation
AC A D E M I C Q U A L I F I C A T I O N S
National Youth Service Corps 2013-2014
NYSC Dispatch Certificate
University of Port Harcourt 2008-2012
B.Sc. Finance and Banking
QueenMaris College Isheri 2002-2005
SSCE Certificate
QueenMaris College Isheri 1999-2002
JSCE Certificate
T R A I N I N G S
3. Preparing for Life and the work place Skills Edge consulting
A D D I T I O N A L IN F O R M A T I O N
IT Skills: Microsoft word/Excel/E-mail/ Internet, digital marketing skills.
Nationality: Nigerian
State of Origin: Rivers State
Date of Birth: 11thFebruary 1989
Interests/ Hobbies: Internet surfing, travelling and writing.
REFREES AVAILABLEON REQUEST
