1. Ed Priest
919-673-9007 epriest08@gmail.com 8608 Stanton Place Raleigh, NC 27615
PROJECT MANAGER / PROCUREMENT/ CUSTOMER SERVICE
Accomplished and results driven professional recognized for professionalism, commitment to
excellence, and demonstrated ability to communicate and work with senior management,
associates, and customers. Has an excellent interpersonal skill, able to collaborate effectively with
co-workers at all levels. Self-motivated and can work independently or in a team. Broad based
qualifications include: Project Management and Leadership, Deployments, Customer Interface for
the Delivery of Goods and Services, Order Status Applications, Development and Testing,
Contract Negotiations, and World Wide Team Leadership.
Industries IBM Sales & Distribution, IBM Systems and Technology Group, IBM
Integrated Supply Chain Customer Fulfillment, IBM Integrated Technology
Delivery, IBM Integrated Supply Chain Procurement
Project
Domains
Integrated Order Status , Order Status On Line, Service Delivery Center,
Procurement Plans and Controls, Procurement Buying, and Procurement
Contracts Departments (Project Portfolio $12 - $13 Million)
AREAS OF EXPERTISE
EXCELLENT STRATEGIST - Provide solutions that boost productivity and efficiency across
the organization. Quickly identify problem areas and implement effective solutions to meet
goals.
EXCEPTIONAL ORGANIZATIONAL SKILLS - Consistently recognized by colleagues for
hexceptional talents in needs analysis and problem resolution in fast-paced environments.
STRONG SENSE OF RESPONSIBILITY - Solid professional standards; excellent track
record of dependability. Maintain focus on achieving results while implementing business
solutions to meet a diversity of needs.
ADMINISTRATION AND MANAGEMENT - Knowledgeable of business and management
principles involved in strategic planning, resource allocation, leadership technique, and
coordination of people and resources.
PROJECT MANAGEMENT – Identifies and assess opportunities, schedules the project in
logical steps and budgets time required to meet deadlines. Consistently recognized for
completing projects on time and within budget.
CUSTOMER SERVICE - Consistently demonstrate responsiveness, strong customer focus,
and ability to build good customer relationships.
COMPUTER SKILLS – Knowledgeable of computer programs to include PCs, Compatibles,
WAS, DB2, MQ Series, Domino, UNIX, AIX, Linux, Windows NT, Windows XP, Java, and
J2ee.
PROFESSIONAL EXPERIENCE
Customer Service Technology Specialist:
Johnson Lexus Raleigh, NC
July 20, 2015 – On Going
Customer Interface / Education - Product Technology
Customer Negotiations of Purchasing Agreements and Contracts Specialist
Request For Customer Quotes
Project Management
Siemens DX Customer Care Support Center Training:
Randstad USA Staffing Raleigh, NC
January 2013 – June 2015
Siemens DX Customer Care Support Center and SAP Database Administration
Direct Customer Interface
2. Project Manager:
IBM Raleigh, NC
February 2000–June 2012
Manage Lead Global Development, on going support teams, direct client interface, project
executive management reporting/status, delivery and schedule management on orders
status key deployments.
Serve as Lead Customer Liaison with a concentration on the optimization and efficiency of
labor / services to maximize the Customers project requirements.
Procurement Contracts Specialist July 1991-January 2000
Lead Contracts Administrator for Point of Sale Division software licensing, hardware
contracts, works for hire contracts, and customized contracts.
Directly interfaced with the Point of Sale Management, Client, and Vendors on negotiations
and writing of contracts.
Worked directly with Legal and Intellectual Property attorneys on each contract.
Procurement Plans and Controls January 1987-June 1991
Responsible for client asset inventory controls and audits, internal procurement audits, and
procurement key measurements reporting, and budget reporting.
Procurement Domestic and International Buyer May 1982–December 1986
Accounted for several different commodities including manufacturing molded plastics, sheet
metal, computer display tubes, and all Research Triangle Park maintenance supplies.
Procurement Administration March 1980 – April 1982
Lead and supported the Procurement File Room and Procurement Library.
Test/Test and Assembly- Manufacturing:
IBM RTP, NC
February 1978-February 1980
Church Custodian:
Self Employed Kingston, NY
January 1974-January 1977
EDUCATION
BS in Economics/Materials Management:
North Carolina State University Raleigh, NC
1989-1993
Associates Degree:
Ulster County Community College Stone Ridge, NY
1975-1977
First Name: Edward
Middle Name: Zane
Last Name: Priest
Current Location: Raleigh, NC
Availability to accept Offer: As soon as possible
Availability for Interview: As soon as possible
Work Authorization (US Citizen, Green Card Holder or H1B etc): US Citizen
Last 3 Digit of SSN: 439
Date of Birth (MM/DD): 08/06
Reason for changing current/Previous job: Full Time Opportunity
North Carolina Notary – July 2015
Research Triangle Park Procurement Employee of the Year 1995
IBM PMP Certified 2008
IBM Procurement Plans and Controls Audit Certification 1988