1. ANTONIO PERRINO
Perrino.Antonio@yahoo.com | H: 914.793.5640 C: 914.424.9736 | Yonkers, NY 10710
Business Analyst / Sales Engineer / Project Manager
 Multi-faceted skills in every phase of client management, from initially advising sales prospects, to
gathering requirements and managing all steps of implementation projects.
 Earned a reputation for turning around inefficient processes by developing and implementing tighter
controls and expectations.
 Has consistentlyprogressed to larger roles and management. Continuesto leverage early hands-on
experience as a Field Engineer.
VERIZON ENTERPRISE SERVICES (Formerly Verizon Business)
Consulting Client Services Manager (Project Manager) (2011 – Present)
Customer facing project manager, handling equipment orders, delivery and installation of technical equipment
for the global Johnson & Johnson accountincluding users in Europeand AsiaPac.
Processes 500+ installations and disconnects annually for users around the world; performed customer
database maintenance on 700 accounts in 2015. Primarily deals with WAN equipment.
 Validates technical requirements; prompts account team, project managers and billing to initiate the
process. Schedules activation after circuit is delivered and tested.
 In a deadline-driven environment, stays current with disconnect orders to avoid billing errors.
 Led a remediation project in theUnited Statesand Latin America to replace end of lifenetwork devices.
- Directed inventory process, delivery and communicated installation to the client to avoid
disrupting workflows.
- Project’s complexity derived from coordinating delivery, installation, testing of multiple network
components (wiring, switches and hardware) throughout multi-thousand square foot sites.
Accomplishments
 Significantly improved, streamlined service delivery processes to meet deadlines, or clearly and
consistently manage the expectations of stakeholders and the team.
 Takes a proactive approach. Expedites processes to successfully overcome significant delays.
 Adapts management and communication style to different cultural expectations and priorities.
Corporate Implementation Manager (Business Analyst / Sales Engineer Role) (2010 – 2011)
Managed implementation projects for an account base of 7 Fortune 500 domestic and international clients.
 Conducted site surveys and designs, in collaboration with plan engineers. Incorporated input into
designing the network.
 Managed installations and cutovers. Coordinated activations and Hot-Cuts of MCI services
including transport equipment and Cisco devices.
 Met with client to gather requirements, technical aspectsand goals to communicate to the Verizon
team. Managed each phase of the process with relevant departments.
 Point person to review newprojects for design, pricing and equipment accuracyprior to implementation.
Accomplishments
 Successfully managed client’scomplex requirements and challenging expectations within budget.
 Earned role as a subject matter expert to the sales team. Provided insight into technical aspects for
proposals. Advised on appropriate service application and delivery.

2. Antonio Perrino
Perrino.Antonio@yahoo.com | H: 914.793.5640 C: 914.424.9736 | Yonkers, NY 10710
Manager of Implementation (2000 – 2010)
Managed a team of 10+ Project Managers overseeing the end-to-end implementation of complex voice, data
and Internet network solutions for Corporate Accounts East comprised of multiple Fortune 500 accounts.
 Hired, trained, mentored the team. Established expectations; emphasized teamwork, exceeding
expectations. Balanced the workload. Coached to each employee’s strengths.
 Managed clients with contracts of $5M+. Monitored, corrected costoverrunsto remain withinbudget.
 Coordinated projects and communication between clients, vendors, consultants and in-house team.
Assisted and recommended necessary services to meet identified telecommunication and data needs.
 Reviewed new projects for design, equipment and pricing accuracy to ensure contractual elements
would be met.
 A consultant to the Sales Department on Requests for Proposals (RFPs).
Accomplishments
 Established tighter processes and controls, resulted in immediate and significant improvements to
the client’s experience.
Implementation Engineer II (1998 – 2000)
Handled first level, pre-sale technical support and post-sale implementation of all network services for
Fortune 500 companies including Reuters, Chase Manhattan and NYMEX.
 Demonstrated extensive knowledge of local, long distance, frame relay, Internet, private line and
access including SONET, OCN, DS3, DS1 and DS0.
PRIOR EXPERIENCE
MCI (Acquired by Verizon): Major Accounts Local Services Support Consultant; Local Services
Technical Specialist Level III
NOVADYNE COMPUTER SYSTEMS (Acquired by MCI): Engineer in Charge
MCDONNELL DOUGLAS (Acquired by Novadyne Computer Systems): Senior Field Engineer
EDUCATION and ADDITIONAL SKILLS
Completed Project Manager certification courses. Anticipates passing the exam in 2016.
Coursework in Digital Technology, New York Institute of Technology, New York, NY
Certificate in Electronics Circuits and Systems, Technical Career Institute, New York, NY
Multi-lingual: Fluent in English and Italian, comprehension of Spanish.