The document summarizes the experience and qualifications of Gerald Caudle, an innovative application engineer seeking a new position. He has over 15 years of experience in fields including HVAC, oil and gas, and energy, with a track record of successfully leading projects from start to finish. Caudle is skilled in areas such as client relations, product selection, project management, and technical troubleshooting. He is looking for an opportunity with a forward-thinking organization where his hard work and problem-solving abilities will be rewarded.
1. ~ DETAIL ORIENTED APPLICATION ENGINEER & TECHNICAL PROFESSIONAL ~
Innovative, results driven Application Engineer with valuable experience in various professional sectors including, but not limited to, HVAC, Oil & Gas, and
Energy. Seasoned top performer, focused on leadership and strategic planning, quickly defining priorities and working collaboratively to achieve goals.
Exceptional troubleshooting and analytical skills, demonstrating a diverse array of project management competencies with a willingness to lead. Credited
with successfully facilitating multiple projects from conception to completion. Particularly experienced in product selection and proposal development.
Actively seeking a position with a forward moving organization where hard-work and innovation are rewarded with advancement and challenge.
GERALD CAUDLE
14953 Tilley Street, Houston, TX. 77084 M: 214.208.1885 GCaudle74@gmail.com
AREAS OF EXPERTISE EDUCATION & RECOGNITION
Client Relations
Consultative Sales
Product Selection
SAP/AutoCAD
MS Office Suite
Verbal/Written Communication
Project Management
ABB DriveSize/MotSize/CBOL
ABB Configurator
Adobe Acrobat Professional
PROFESSIONAL EXPERIENCE
BALDOR ELECTRIC SOUTHERN TEXAS, Application Engineer 2013 – 2016
Successfully improved knowledge of engineered motors in accordance to multiple industry standards (ANSI/NEMA MG 1 and IEC 60034) and commercial
pump and compressor applications
Actively developed an understanding of product line and facilitated product selection and developed proposals based on an accurate interpretation of
project specifications and data sheets for OEM and replacement markets
Facilitated project management tasks for ABB, Baldor, and Reliance low voltage (IEEE 841 and API 610) and medium voltage (API 541 and API 547) electric
motors for the Chemical, Oil and Gas industries
Provided necessary engineering calculations to support product recommendations, managed application and technical resource for sales personnel and
clients, and served as a liaison between clientele and manufacturers in an effort to resolve technical issues and billing errors
Assumed the primary technical relationship with clients, identified customer requirements by establishing personal rapport with potential and actual clients,
and provided engineering support where needed
Provided input to product feature enhancements and process improvements and supported R&D engineering in translating customer's needs into
a manufactured product
Actively identifies and defined problems, provided a cost analysis for various possible solutions, and engaged the customer and staff for critical
analysis, rapport, feedback, and comfort levels
Provided on-site customer support and/or supervision, demonstrated exceptional leadership skills by providing necessary training to key
personnel, and maintained open communication to upper management on the scope and financials of ongoing project
BALDOR DALLAS, Inside Sales 2009 – 2013
Successfully managed order processing for distributors and sales engineers in addition to product selection, product delivery at the District Office
level, and proposal development
Acted as a liaison between manufacturing, affiliates and customers, identified productivity improvement areas, and worked with management to
identify and clear bottlenecks
Worked invoices in suspense and improved company Day Sales Outstanding (DSO) and provided all basic customer service activities including, but
not limited to, quoting, warranty, credits, returns
Assisted in training internal customers with BUS and OMS management and provided support on EVP issues as needed
Gained knowledge of ABB, Baldor and Reliance low voltage electric motors and motion control systems, in addition to Baldor Unified System (SAP) which
related to sales and distribution
CARRIER CORPORATION, Application Engineer 2003 – 2009
Assisted sales engineers and customers with technical sales relating to residential and commercial HVAC equipment to Mechanical contractors in the North
Texas region of Carrier Sales and Distribution
Acquired extensive equipment knowledge which included complete Carrier Commercial Equipment product line with features including a capacity ranging
from 5-1500tons, large centrifugal and screw chillers w/VSD, large modular central station air handlers, air-cooled package chillers, and complete airside
distribution systems
Articulated technology and product positioning to both business and technical users, performed technical/product training for sales people, estimators, and
engineers at targeted accounts, and assisted in the design and development of new products and tools necessary to make target accounts comfortable and
successful
Maintained accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases and resolved
customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives
Fostered professional business relationships within target accounts, provided status of ongoing projects and future projects, and identified customer needs
and sales opportunities to help future growth
Quickly demonstrated an understanding of how to meet and exceed customer needs, develop solutions to customer needs, and educate internal
personnel about methods for integrating solutions into the overall service delivery model
Texas A&M University – College Station, TX | May 1999
Degree Earned – Bachelor of Science in Engineering Technology
Mechanical Specialty
Honors: Tau Alpha Pi – Gamma Chapter
National Honor Society of Engineering Technology