1. Ed Priest
 919-673-9007  epriest08@gmail.com  8608 Stanton Place Raleigh, NC 27615
 PROJECT MANAGER / PROCUREMENT/ CUSTOMER SERVICE 
Accomplished and results driven professional recognized for professionalism, commitment to
excellence, and demonstrated ability to communicate and work with senior management,
associates, and customers. Has an excellent interpersonal skill, able to collaborate effectively with
co-workers at all levels. Self-motivated and can work independently or in a team. Broad based
qualifications include: Project Management and Leadership, Deployments, Customer Interface for
the Delivery of Goods and Services, Order Status Applications, Development and Testing,
Contract Negotiations, and World Wide Team Leadership.
Industries
Project
Domains
Integrated Order Status , Order Status On Line, Service Delivery Center,
Procurement Plans and Controls, Procurement Buying, and Procurement
Contracts Departments (Project Portfolio $12 - $13 Million)
AREAS OF EXPERTISE
 EXCELLENT STRATEGIST - Provide solutions that boost productivity and efficiency across
the organization. Quickly identify problem areas and implement effective solutions to meet
goals.
 EXCEPTIONAL ORGANIZATIONAL SKILLS - Consistently recognized by colleagues for
hexceptional talents in needs analysis and problem resolution in fast-paced environments.
 STRONG SENSE OF RESPONSIBILITY - Solid professional standards; excellent track
record of dependability. Maintain focus on achieving results while implementing business
solutions to meet a diversity of needs.
 ADMINISTRATION AND MANAGEMENT - Knowledgeable of business and management
principles involved in strategic planning, resource allocation, leadership technique, and
coordination of people and resources.
 PROJECT MANAGEMENT – Identifies and assess opportunities, schedules the project in
logical steps and budgets time required to meet deadlines. Consistently recognized for
completing projects on time and within budget.
 CUSTOMER SERVICE - Consistently demonstrate responsiveness, strong customer focus,
and ability to build good customer relationships.
 COMPUTER SKILLS – Knowledgeable of computer programs to include PCs, Compatibles,
SAP, WAS, DB2, MQ Series, Domino, UNIX, AIX, Linux, Windows NT, Windows XP, Java,
and J2ee.
PROFESSIONAL EXPERIENCE
Customer Service Technology Specialist:
Johnson Lexus  Raleigh, NC
July 20, 2015 – On Going
 Customer Interface / Education - Product Technology
 Customer Negotiations of Purchasing Agreements and Contracts Specialist
 Request For Customer Quotes
 Project Management
Siemens DX Customer Care Support Center Training:
Randstad USA Staffing  Raleigh, NC
January 2013 – June 2015
 Siemens DX Customer Care Support Center and SAP Database Administration
 Direct Customer Interface


2. IBM Employment History
Project Manager:
IBM  Raleigh, NC
February 1995–June 2012
 Manage Lead Global Development, on going support teams, direct client interface, project
executive management reporting/status, delivery and schedule management on orders
status key deployments.
 Serve as Lead Customer Liaison with a concentration on the optimization and efficiency of
labor / services to maximize the Customers project requirements.
Procurement Contracts Specialist:
 Lead Contracts Administrator for Point of Sale Division software licensing, hardware
contracts, works for hire contracts, and customized contracts.
 Directly interfaced with the Point of Sale Management, Client, and Vendors on negotiations
and writing of contracts.
 Worked directly with Legal and Intellectual Property attorneys on each contract.
Procurement Plans and Controls:
 Responsible for client asset inventory controls and audits, internal procurement audits, and
procurement key measurements reporting, and budget reporting.
Procurement Domestic and International Buyer:
 Accounted for several different commodities including manufacturing molded plastics, sheet
metal, computer display tubes, and all Research Triangle Park maintenance supplies.
Procurement Administration:
 Lead and supported the Procurement File Room and Procurement Library.
EDUCATION
BS in Economics/Materials Management:
North Carolina State University  Raleigh, NC
1989-1993
Associates Degree:
Ulster County Community College  Stone Ridge, NY
1975-1977
North Carolina Notary – July 2015
IBM PMP Certified  2008