1. Edmalia Constanza
15470 SW 147th St| Miami, Fl 33196 | 718.775.6411 | edmalia.constanza@gmail.com
Top-Notch Administrative Professional
Sharp, dedicated administrative professional with long-standing and diverse experience throughout multiple
industries and capacities. Deadline driven with outstanding organizational and multi-tasking skills. Fast
learner with strong ability to work independently. Adept in bookkeeping and expense handling. Articulate
communicator with direct sales experience, management, accounting, fitness, and education.
● Filing & Organization
● Accounts Payable &
Receivable
● Bookkeeping & Cash
Auditing
● Sales & Conflict Resolution
● Proficient in Interpersonal
Communication
● MS Office, Mac, Internet,
Quickbooks
● Market Research
● Presentation
Preparation
● Bilingual
EDUCATION
May 2002, College of Mount Saint Vincent, Riverdale, NY
Bachelor’s Degree of Science in Business Administration
Concentrations: Management and Marketing
Honors: Delta Mu Delta (National Honor Society in Business Administration)
Nominated as an All American Scholar for Academic Excellence.
CERTIFICATES
November 2014, Early Intervention Partners Training Project
Spring 2015, New York State Partners in Policymaking Program
PROFESSIONAL EXPERIENCE
Saks Fifth Avenue, NY, NY 9/12-10/2016
General Office Support
● Researched and responded to charge back inquiries in a timely fashion
● Composed monthly chargeback reports for Managers and AGMO’S
● Conducted compliance new hire training on a weekly basis to reduce store non compliance charge
backs
● Conducted refresher meetings quarterly or as needed to review transaction compliance with
managers and staff
● Reviewed tax transactions, transactions over $10k, and credit card applications to ensure
compliance was met
● Conducted register audits on various floors throughout the store three times a week
● Assisted Sales Audit team with transaction review and Cash Office with processing of cash/checks
when needed
● Assisted managers, management, and sales associates on the selling floor on an as needed basis
Florida Intercultural Academy, HWD/Davie, Fl
2/10-5/2012
Administrative Resource Teacher
● Oversaw day to day operations of school office
● Maintained and implemented strategies to increase enrollment
● Managed 8 bank accounts, accounts payable, receivables, payroll, and cash auditing
● Reconciled cash, credit card, and check payment transactions daily
● Ensured all school bills and vendors paid on time.
● Recorded all payments and deposits with proper coding in accordance with the chart of accounts in
Quickbooks
● Maintain organized and accurate accounting files
2. ● Reviewed student applications and Enrolled all new students in TERMS
● Submitted financial reports to school district to ensure compliance was met for funding and school
integrity
● Implemented and oversaw NSLP (national school lunch program) for both campuses
● Generated meeting minutes for quarterly board meetings
● Performed executive assistant duties for school founder
Lululemon Athletica, Miami, Fl 4/08-4/2009
Key Leader
● Managed day to day operations of the store
● Implemented effective strategies to meet daily sales goals
● Head of community program, staff development, and visual merchandising
● Daily reconciliation and audits of transactions
The Sports Club LA/NY, New York, NY 01/02 –
8/2007
Member Service Manager
● Oversaw and supervised Accounting Department
● Managed all aspects of input and maintenance of all club memberships
● Reviewed, reduced, and maintained the accuracy of the Club's aged accounts receivables
● Reconciliation of the membership deposit
● Processed check free payments/returns, managed all refunds/charge backs
● Invoiced and assisted corporate clients with their accounts
● Coordinated and Supervised Retention Program
● Provided 5 star service to internal and external members on a daily basis
● Communicated with CMO regarding the Club’s monthly dues invoices for Checkfree
● Assisted in Month End close
● Provided ongoing training and development to all Department Heads and employees in regards to
MARS software and daily accounting functions
● Reviewed payroll reports for membership staff/prepared statistics reports
● Weekly Manager on Duty Shift
PROFESSIONAL DEVELOPMENT
● Listen to Audio books
● Read 1 book a month
● Listen and follow Positive Motivational Speakers on social media channels