1. DESTANIE RENEE | 406-939-5442
destanieg77@gmail.com
RELATED SKILLS AND ABILITIES:
Management
Sole manager of all helpdesk operations
Lead the implementation of processes and procedures according to position needs
Self-starter
Events Coordinator
Coordinate all service partners and hosted over 50 events drawing in 200-500 building occupants per property
Maintain event budgets and contracts for 12 multi- tenant, class A properties
Coordinate event signage, catering, entertainment, staging, and broadcast memos
Scout venues and vendors, organize, execute, and attend all events
Communication
Excels at written and verbal communication; very upbeat and professional
Extensive work history in customer service
WORK HISTORY
October 2013-Present
Tenant Services Coordinator | Unico Properties | Seattle, WA
Assist in managing day to day operations and coordinating special events for twelve-building portfolio, directly supporting the
General Manager, Property Managers and all other staff
Sole manager for help desk; maintain office/building calendars, coordinate service partners, dispatch work order & purchase
order requests, and oversee all access card activities via LogMeIn
Serve as initial contact for tenants regarding policy questions, greet and direct visitors, and efficiently manage multi-line phone
system
March 2012-October 2013
Lead Guest Service Agent | Hotel 1000 | Seattle, WA
Provided for all guest needs, requests, and inquiries via face-to-face communication, email, and telephone
Greeted guests, processed guest folios, collected and secured payment, stored luggage
Assisted in new hire onboarding and training
Maintained constant communication with all other onsite teams: restaurant for room service, engineering for building
maintenance, and housekeeping for toiletries and immediate clean up
January 2010-December 2011
Preceptor/ Teacher’s Aid | University of Montana | Missoula, MT
Held consistent, weekly office hours and provided current knowledge of class study for 2 upper division classes
Tutored students and proctored missed tests
Kept individual records for student progress and GPA
2003-2009
Montana, North Dakota, & Seattle, WA
Various retail, clerical, and waitressing jobs while attending school.
EDUCATION
University of Montana | Missoula, MT
December 2011
Bachelor of Arts, Sociology - criminology emphasis
Dean’s List 2011
Building Owners & Managers Association | Seattle, WA
April 2016
Foundations of Real Estate Management
EXTRACURRICULAR AND VOLUNTEER WORK:
● Habitat for Humanity: assist building houses for underprivileged
● Fare Start: assist feeding the homeless and underprivileged
● Senior Challenge Committee: student run fundraising campaign to educate students on the importance of giving back
● Jr. Volunteer: spend one on one “quality” time with elderly nursing home patients
● AWANA: program leader and mentor for youth ages three to nine
● Violin instructor (2006-2013)/ Current band member
