1. SHELBI A. GRABER, M.Ed
4031 Gladstone St
Duluth, MN 55804
Cell: 218-269-8033
shelbigraber@gmail.com
http://shelbigraber.efoliomn.com
EDUCATION
University of Minnesota, Duluth 2013, GPA 3.8/4.0
Doctorate in progress: Education- Teaching and Learning
University of Minnesota, Duluth 2011-2013, GPA 3.8/4.0
Masters: Education
Thesis: “Training Teachers and Homeless Students”
University of Minnesota, Duluth 2005-2008 GPA 3.4/4.0
Major: International Studies
Minor: French
Sorbonne University of Paris, France
Summer program 2007
Honors
Coleness Fellowship for Graduate Students with 3.0 GPA or higher-2013
RELATED SKILLS
 Fundraising experience including
recruitment of volunteers, gaining
funding, and marketing.
 Proficiency in social networking.
 Education and experience in
leadership.
 Sales experience.
 Computer literate including
Microsoft Office, website design,
and InDesign.
 Excellent attendance record.
 Works well independently.
 Experience working in a fast-pace
environment.
 Excellent communication skills.
 Ability to problem solve. Flexible.
 Experience in data collection and
data assessment.
 Enthusiastic self-starter.
 Education and experience working
with people of all ages from diverse
backgrounds.
 Strong customer service. Ability to
react quickly and accurately to a
customer’s needs.
 Focused. Keen attention to details.
 Supportive. Team member.
 Demonstrated the ability to inspire
and motivate others.
 Experience working with
confidential materials.
 Friendly. Approachable.
 Maintain budgets.
 Promotes and welcomes change.
 Experience in coordinating and
developing new events.

2. Work Experience
University of Minnesota Duluth- Workshop Coordinator for Center for Economic Development
05/2013-Present- (Temporary Office Staff -11/2012-05/2013)
 Coordinates over 300 yearly workshops in NE MN SBDC Region.
 Continue to further develop office skills in higher education setting including greeting
clients, managing registrations within CED’s database, processing payments in
QuickBooks, answering phones, faxing, mailing, and emailing customers.
 Partner with multiple regional programs including regional chambers, city officials, local
businesses, and the SBDC to develop new workshops for small businesses.
 Certified Co-facilitator for Operation Jumpstart business workshop presented by the
UMD Center for Economic Development.
 Attend local events including Fuse Duluth to network with local professionals.
 Participated and attended business classes including Generational Diversity in a Business
and a four day Leadership Series.
 Developed a new monthly Workshop Newsletter.
 Promote workshops and events using creative marketing materials.
 Maintain and update the website using WordPress and HTML.
Sprint/Nextel Sales Representative/Small Business Coordinator 03/2008-05/2012
 Developed office skills in a dynamic environment including greeting customers quickly,
processing payments, managing and maintaining accounts including confidential data,
filing systems, and inventory control including ordering supplies, answering phones,
faxing, mailing and emailing customers.
 Organized with strong attention to detail.
 Consistently met sales goals and quotas. Sold over 100% to quota multiple months.
Competent, focused, able to meet deadlines, set priorities.
 Coordinate and prepare booths for local events. Continue to stay locally connected.
 Organized cold calling, marketing to local businesses to gain customers. Dependable,
ethical, dedicated.
 Developed customer/representative relationship with customers of all cultures and
backgrounds to gain trust for consistent business. Strong customer service skill. Able to
resolve disputes, meet customer expectations accurately.

3. Work Experience
The Gymnastics Academy- Coach/Party Host/Preschool Director- 02/2000-03/2008
 Managed office including answering phones, filing documents, payments, and greeting
new customers while running parties at the Gymnastics Academy.
 Coached multiple classes of both girls and boys of all ages on fundamentals of
gymnastics. Explained policies and safety procedures of the gym.
 Coordinated and supervised all day activities during summer camps, including art, sports,
schooling camps at the Gymnastics Academy.
 Developed curriculum and themes for preschool gym.
 Trained in new coaches and party staff.
ADDITIONAL VOLUNTEER EXPERIENCE
Relay for Life Committee Member: 2006-2008
 Coordinated Relay for Life activities, including recruiting volunteers, setting up
meetings, fundraising, entertainment, facility arrangements, advance advertising, assisted in
the all night event.
LifeHouse Volunteer- Present
 Assist youth in the education program including tutoring, editing resumes, job
applications, and GED programs.
 Assist in the youth center including helping in the kitchen, watching infants, and
encouraging kids to participate in activities within the center.