Print Resume for Desiree Misamore

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Desiree Misamore
23103-1 Carriage St
Fort Riley, KS 66442 US
Day Phone: 6507016676 - Ext:
Email: dmisamore528@gmail.com
Availability:
Job Type: Permanent, Temporary
Work Schedule: Full-Time, Part-Time, Intermittent
Desired locations:
United States - KS - Fort RileyUnited States - KS - ManhattanUnited States - KS - Junction City
Work Experience:
Enterprise
3255 Aolele St.
Honolulu, HI 96819 United States
08/2014 - 06/2015
Salary: 12.00 USD Per Hour
Hours per week: 40
Customer Service Senior Rep.
Duties, Accomplishments and Related Skills:
Checked customers in through Odyssey computer software system, Take form of payment with debit or credit card. Use a tablet to assign vehicle and
complete contract, assist with directions and sell insurance protection plans. Develop relationships with regular customers. Ensuring customer service is our
number one priority. Performance evaluations conducted every three months and followed up with needed training. Check in the customers upon return and
take final payment, cash, debit or credit. Assisted in minimizing lines and reducing wait times and customers walking out, generated reports for damaged
vehicles, helped with the call volume, and excelled in sales and production for the company.
Supervisor: James (8088362213)
Okay to contact this Supervisor: Yes
Cape Fear Staffing
1041 Robeson St. #1
Fayetteville, NC 28314 United States
11/2012 - 02/2013
Hours per week: 40
Library Technician
Opened new accounts for patrons and verified the proper documentation for proof of residency. Checked in and out media and assessed the items for any
damages. Priced out the damages and mailed the bill to the patrons. Answered phones and assisted individuals with their questions and/or requests. Pulled
inventory daily for library independently and ensured the items were available for pickup.
Supervisor: Larry (9108221998)
Macys
100 Cross Creek Mall
09/2012 - 11/2012
Hours per week: 30
Visual Merchandiser
This was a seasonal position that entailed organizing the store according to plan o' gram. Independently distributed the decorations and displayed them
appropriately. Dressed the mannequins and designed them according to department. Answered phones and cleaned and organized the back room.
Supervisor: Liz (9108641550)

Great American Insurance Company
950 Tower Lane #340
Foster City, CA 94404 United States
02/2012 - 06/2012
Hours per week: 40
Administrative Assistant/Temp Position
Answered a large volume of calls and independently transferred eight months of bonds to paperless in a short timespan of four weeks. Strong attention to
detail and proficient at running and handling office equipment
Superior coordination ability in regards to filing, charting, documenting, organizing, and handling additional office requirements. Able to take on tasks with
minimal supervision and responded to customer inquiries in an accurate and timely manner.
Supervisor: Adrienne (6505706155)
Macys
100 Cross Creek Mall
10/2011 - 01/2012
Hours per week: 40
Administrative Support Team/Seasonal
Volunteered for additional work hours on a weekly basis, Responsible and lead in handling new hire paperwork. Trained new hires and monitored their
training for room for improvement of promotable status.
Transferred and counted money from the vault to be distributed to specific registers throughout the store.
In charge of creating money slips and change requests for Sales Associates and creating deposits. Daily bookkeeping duties i.e., answering phones,
packing and shipping the UPS orders and created daily sheets.
Supervisor: Jane (9108641550)
SNI Group
2525 State Rd.
Bensalem, PA 19020 United States
03/2010 - 09/2010
Hours per week: 50
Assistant Manager
Assisted with daily management duties and paperwork and improved production and customer foot traffic. Helped save the company money with reducing
unneeded orders and supplies. Trained new hires and monitored employees in training. In charge of incoming and outgoing daily shipments and ordering.
Organized floor, displays, and back stock and improved in the company organization and back stock.
Successfully set up entire store in 48 hours to prepare for Grand Opening.
Supervisor: N/A (2672238911)
Walmart
670 Lillington Hwy
Spring Lake, NC 28390 United States
11/2009 - 01/2010
Hours per week: 50
Cashier
Independently ran the point of service system and assisted customers with checking out with the products that are provided in the store. Processed cash,
credit, and check transactions for the store and assisted other employees when needed. Volunteered for more hours when they were available.
Supervisor: New Management ((910) 436-1199)

Swissport
160 Beacon St
South San Francisco, CA 94080 United States
12/2006 - 03/2007
Hours per week: 40
Customer Service Agent
Swiftly checked in passengers for their departing flight and their luggage. Ensured that passengers were qualified and capable of flying with safety. Worked
long hours to ensure the passengers were comfortable with flight malfunctions and maintenance issues. Interface on a daily basis with more than 1,000
passengers and effectively manage service demands. The day would consist of flight and airport conditions, passenger volume, security procedures and
priorities. Managed screening, having to defuse a negative situation when the passenger couldn't travel or flights sold out. Managed ticket purchases, seat
arrangements, verified passports, IDs and other documentation. Having skills with dealing with the public and resolve customer complaints and issues.
Ensure the passenger's safety at all times and finding a positive resolution to each problem.
Supervisor: Wanda ((650) 742-9726)
Service Master Clean
439 Eccles Ave.
South San Francisco, CA 94080 United States
06/2006 - 11/2006
Hours per week: 50
Administrative Assistant
Dispatched technicians to appropriate job locations to assess all damages. Once technician came back with damages, I created a diagram of the building
structure and inputted all the damages and gave an estimation for the next department. Answered incoming phone calls and directed them to the proper
department.
Supervisor: Mr. Decker ((800) 439-8833)
Sally Beauty Supply
75 Bellam Blvd
San Rafael, CA 94901 United States
03/2005 - 05/2006
Hours per week: 50
Manager
Excelled from Sales Associate, Assistant Manager and then Manager. Managed all of the daily paperwork and completed all of the management training.
Produced and totaled daily bank deposits. Completed all of the ordering and shipments. Ran multiple inventories for other surrounding stores. Reset a
whole store in 24 hours for remodel. Saved company money by rotating product to other stores.
Supervisor: New Management (1.940.898.7500)
Dr. Hamilton
Crystal Springs
San Mateo, CA 94402 United States
12/2004 - 03/2005
Hours per week: 40
Referral Coordinator
Relayed information for the patients who were receiving surgeries, lab work or other tests. Scheduled all surgeries, pre-operations and post-operations
appointments with the hospital and the doctor's schedule. Organized, filed and created patient files. Assisted in the billing department and for the Medical
Assistants when needed.
Supervisor: Mary (6503751800)

Mr. Rooter Plumbing
Montgomery Ave
San Bruno, CA 94066 United States
06/2002 - 11/2004
Hours per week: 50
Received all call volumes and directed them to the appropriate department. Assisted customers with technical issues over the phone and assessed if a
technician was needed at the job site. Dispatched technicians to appropriate job locations and managed all the scheduling. Managed all calls for after hours
and assessed if the call was an emergency and needed to be responded to immediately. Worked with Quickbooks and payroll.
Capuchino High School
1501 Magnolia Ave.
08/2000 - 06/2002
Hours per week: 10
Volunteer Day Care CDC
Highly skilled in working with ﬁne motor skills, teaching and educating children in a safe and healthy environment. Knowledge of boundaries, skill levels
according to age and to promote development. Adept at directing children in eating, resting and personal cleanliness and minimal experience in special
needs and children with learning disabilities. Supervised physical activity with the children and conducting reports for any accidents that may have occurred.
PalCare
945 California Dr.
Burlingame, CA 94010 United States
03/2001 - 05/2002
Hours per week: 10
Child Care Assistant/Volunteer
Assisted in outdoor activities and walking the children to and from the facility. Supervised meal and nap times and recorded all meals, restroom visits or
diaper changes, and approximate nap times. Ensured a safe and healthy environment always for the children and would write reports when an accident
occurred.
Supervisor: Unknown (6503401289)
SunCoast Motion Picture
Tanforan Shopping Center
09/2001 - 03/2002
Hours per week: 30
Sales Associate
Checked out all customers with their purchases and assisted with locating items in the store. Maintained an even cash register and nightly duties. Worked
on daily paperwork and prepared the bank statement and the totals. Conducted inventory checks when needed. Ran the deposits when the manager asked.
Esquire Limo
Beach Rd
Burlingame, CA 94010 United States
03/2000 - 08/2001
Hours per week: 30

Managed the phone system and dispatching the drivers to the appropriate jobs. Charged out tickets for open jobs and priced them out. Organized the office
and maintained all incoming mail and filing. Detailed vehicles to prepare them for future jobs.
Supervisor: Milton (6508880021)
Education:
Colorado Technical University Colorado Springs, CO United States
Bachelor's Degree 03/2016
GPA: 3.69 of a maximum 4.00
Colorado Technical University Colorado Springs, CO United States
Associate's Degree 11/2013
GPA: 3.2 of a maximum 3.6
Credits Earned: 90.50
Major: Business Administration
Job Related Training:
Can type up to 40 wpm
Proficient in Microsoft Word, Excel, and Outlook, Virtua Cataloging, Evance Scheduling, Centricity, VisionWare
References:
Name Employer Title Phone Email
James (*) Enterprise Manager 8088362213
Larry (*) West Regional Library Manager 9104870440
Milton (*) Esquire Manager/Owner 6508880021
Jane (*) Macy's Senior Administrator 9108641550
(*) Indicates professional reference
Additional Information:
Graduated in the Magna Cum Laude Program with Bachelor's Degree.
Communications: Ability to present clearly and enunciate verbally. Very strong written and oral skills. Exceptional communication skills and working
independently or working with a team.
Administrative: Outstanding leadership, processing, writing and proofreading documents, Proficient in learning new software programs and applying
previous skills and improving and learning appropriately.
Organizational: Talented in multi-tasking and prioritizing tasks and assignments according to time and due date. Maintain a positive and calm attitude when
there are deadlines or high-pressure situations.
Problem Solving: Taking the initiative to independently start tasks and staying ethical to the company and their time. Supervising and ensuring that the
supervisor or manager is aware of any situations that need their attention or taking the initiative to resolve the issue.

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