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Debra S. Young
551 Homestead Ave NE; Palm Bay, FL 32907
Home: 321-984-0228 Cell: 321-431-2723
Email: suzyoung@bellsouth.net
Strengths and Accomplishments
• Extensive program management, sales, customer relationship and teamwork
experience
• Strong technical, configuration management, and sales background
• Maintained and grew customer relationships and sales in the Northeast and
International territories. Provided service from RFQ to post sales.
• Established pricing standards for catalog product using cost and marketing data
• Coordinated customer audits and surveys
• 10+ years of experience in the RF and Microwave industry
• Current Secret security clearance
• Experience with Microsoft office as well as Project, Excel, Word, PowerPoint,
AX as well as operations/planning software (BAAN, KBM, etc.). Ability to adapt
to new forms of software quickly.
Experience
2014-present Lighting Science – Melbourne, FL
Customer Service Representative
2012-2013 Home Team Pest Defense – Melbourne, FL
Sales
2004.2011 Spectrum Microwave, Inc. (formerly REMEC, Q-bit)
Palm Bay, FL
Product Marketing Manager/Contract Management
*Responsible for sales management in the International market and later in
the Northeast (NY, NJ, PA and New England) area including quotation
and follow up for the Microwave products of several facilities.
* Duties included quotations, establishment of pricing, technical support,
maintaining customer website information, and forecasting, planning, and
marketing support.
* Assisted internal personnel with product information and provided
customer support on ongoing contracts and orders.
* Developed strong, positive relationships with customers and external
representatives.
* 26 continuous years with the same company.
1999.2004 REMEC Q-bit Inc (formerly Q-bit)
– 2144 Franklin Dr NE Palm Bay, FL
Deputy Program Manager
* Responsible for reviewing contract requirements, coordinating pricing,
and the transfer of customer test and qualification requirements into
internal documents.
* Monitored key programs and customer accounts from quotation to final
shipment.
* Coordinated customer visits and teleconferences.
* Reviewed design packages and test and build procedures.
1989-1999 Q-bit Corporation – Palm Bay, FL
Specification Analyst
* Reviewed technical and military specifications and detailed production
documents and contract pricing accordingly.
*Worked closely with Sales, Engineering, Quality, Drafting, and
Production control departments.
* Prepared price quotations for new and existing product and working
extensively with our customer base.
1985-1989 Q-bit Corporation – Palm Bay, FL
Test Technician
Education
Florida Institute of Technology - Melbourne, FL
Master of Business Administration
Virginia Polytechnic Institute and State University - Blacksburg, VA
Bachelor of Arts – History
Outside Accomplishments/Volunteer Positions
• History Alumni Advisory board – Virginia Tech History department (2002 -)
• Secretary – Treasurer – National Speleological Society (2011-2014)
• Board of Governors – National Speleological Society (2007-2010)

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Debra S. Young resume program management sales experience

  • 1. Debra S. Young 551 Homestead Ave NE; Palm Bay, FL 32907 Home: 321-984-0228 Cell: 321-431-2723 Email: suzyoung@bellsouth.net Strengths and Accomplishments • Extensive program management, sales, customer relationship and teamwork experience • Strong technical, configuration management, and sales background • Maintained and grew customer relationships and sales in the Northeast and International territories. Provided service from RFQ to post sales. • Established pricing standards for catalog product using cost and marketing data • Coordinated customer audits and surveys • 10+ years of experience in the RF and Microwave industry • Current Secret security clearance • Experience with Microsoft office as well as Project, Excel, Word, PowerPoint, AX as well as operations/planning software (BAAN, KBM, etc.). Ability to adapt to new forms of software quickly. Experience 2014-present Lighting Science – Melbourne, FL Customer Service Representative 2012-2013 Home Team Pest Defense – Melbourne, FL Sales 2004.2011 Spectrum Microwave, Inc. (formerly REMEC, Q-bit) Palm Bay, FL Product Marketing Manager/Contract Management *Responsible for sales management in the International market and later in the Northeast (NY, NJ, PA and New England) area including quotation and follow up for the Microwave products of several facilities. * Duties included quotations, establishment of pricing, technical support, maintaining customer website information, and forecasting, planning, and marketing support. * Assisted internal personnel with product information and provided customer support on ongoing contracts and orders. * Developed strong, positive relationships with customers and external representatives. * 26 continuous years with the same company. 1999.2004 REMEC Q-bit Inc (formerly Q-bit) – 2144 Franklin Dr NE Palm Bay, FL Deputy Program Manager
  • 2. * Responsible for reviewing contract requirements, coordinating pricing, and the transfer of customer test and qualification requirements into internal documents. * Monitored key programs and customer accounts from quotation to final shipment. * Coordinated customer visits and teleconferences. * Reviewed design packages and test and build procedures. 1989-1999 Q-bit Corporation – Palm Bay, FL Specification Analyst * Reviewed technical and military specifications and detailed production documents and contract pricing accordingly. *Worked closely with Sales, Engineering, Quality, Drafting, and Production control departments. * Prepared price quotations for new and existing product and working extensively with our customer base. 1985-1989 Q-bit Corporation – Palm Bay, FL Test Technician Education Florida Institute of Technology - Melbourne, FL Master of Business Administration Virginia Polytechnic Institute and State University - Blacksburg, VA Bachelor of Arts – History Outside Accomplishments/Volunteer Positions • History Alumni Advisory board – Virginia Tech History department (2002 -) • Secretary – Treasurer – National Speleological Society (2011-2014) • Board of Governors – National Speleological Society (2007-2010)