Linda R. Leflar is seeking a challenging position that utilizes her extensive professional experience. She has strong communication, organization, and responsibility skills developed over 25 years working in customer service, facilities management, and executive assistant roles. Her background includes managing vendors, budgets, and events for companies in various industries such as construction, retail, agriculture, software, media, and printing. She is proficient in Microsoft Office, CRM systems, and scheduling.

1. Linda R. Leflar
lleflar@msn.com
12574 North Woodland Trail Phone: 303.898.4054
Parker, CO 80138
1
OBJECTIVE Contribute my professional skills to a challenging position with an established, employee
valuing firm utilizing my extensive experience.
SUMMARY OF QUALIFICATIONS
Communication − Highly effective communication skills with Management, Sales, Marketing,
Development, and Legal Departments to meet internal and external objectives.
− Confidential executive-level correspondence with clients, coworkers, strategic
partners and vendors
− Developed and produced sales and marketing resources for internal and external
audiences
− Understanding that client and vendor relationships are vital for a companies
success, and building and maintaining those relationships
Organization − Develop and employ best practices to ensure services and processes support the
organization business objectives
− Implemented post sales process for project management from client purchase order
to final billing
− Coordinated and contributed $10K-$8M RFI/RFP responses
− Scheduled commissioning projects ($2K-$10M) for 6-12 senior automation
engineers
Responsibility − Planned strategy to ensure efficient management and maintenance of corporate
assets
− Direct all activities relating to contracted facility services, including but not limited to
technical reviews, materials, equipment, and product requisitions
− Coordinated domestic and international on or offsite events: tradeshows, sales
meetings, and client seminars/meetings. Coordination includes: maintain budget
in/under ($5K-$500K); staffing (2-180); scheduling; technical needs; marketing
material and promotional items
− Maintained client database: detail records of software and hardware purchases for
report compilation for target marketing and client product updates
− Executive Assistant Administrative duties: prepare materials for board and client
meetings; scheduling (internally and externally), travel & expenses (domestic and
international), client service, departmental correspondence and purchase office
supplies
− Negotiated renewal on maintenance contracts for broadcast industry software and
services
Accounting − Qualify and manage 200 vendors including review and approval of progress and
final payments.
− Solely responsible for client collections ranging from $100 - $500,000 while
successfully keeping past due percentages below 5%
− Processing detailed expense reports for reimbursement.
Computer − Advanced MS Windows and Office, including Word, Excel, and Outlook
− Proficient in Powerpoint
− CRM Systems Bestpro, NetFacilities, CECapp.

2. Linda R. Leflar
lleflar@msn.com
12574 North Woodland Trail Phone: 303.898.4054
Parker, CO 80138
2
EMPLOYMENT
Courtesy Electric Company April 2014 – Current
New Construction Residential Electrical Contractor
Customer Service Manager
Report to Chief Executive Officer. Manage all buyer relations from Sales to Final Warranty to Retail,
Electrical and Low volt services. Liaise with major builders; Richmond Homes, CalAtlantic Homes,
Lennar. Communicate with Superintendents and Home Care teams to insure all expectations are being
met. Schedule Service electricians to perform warranty, upgrade and orientation calls. Manage office
related items such as maintenance of office equipment, ordering of office supplies. Marketing duties to
include all company functions, all marketing materials, employee giveaways, trade gifts, etc. This position
requires very strong organizational skills and the ability to very effectively communicate with trades and
buyers alike. Relationship building and strong follow through skills.
Romantix,Inc. September 2011 – March 2014
Nationwide Retail Chain
Facilities Supervisor
Report to Chief Operating Officer. Effectively manage 10 internal technicians and over 200 vendors
nationwide. Record, update and tracking of all Facilities Department activity in CRM system
(NetFacilities). Interview, review, and source contractors and sub-contractors to perform maintenance,
repair and construction projects in 54 retail locations. Keep accurate records and maintain store files on
current, past, and on-going projects.
BEST USA Inc. Centennial, CO December 2005 – April 2011
Agricultural Sorting Machine Company
Sr. Customer Service Coordinator
Report to Service Manager / USA Plant Manager. Supervise travel schedules, workload, expenses, and
priorities for 9 engineers. Customer liaison between Engineering and Sales departments. Review and
approve expense reports. Assist in hiring processes, coordination and training of new employees.
Maintain client database in internal software system (BestPro) with all information ranging from client
information to full inventories of parts and equipment including history of all machines and service.
Manage scheduling of demonstrations with Engineers, sales team and clients taking place in the USA.
OmniBus Systems, Inc., Lakewood, CO May 2008 – August 2009
Software Sales and Services for the Broadcast Industry
Technical Services/ Sales Coordinator
Turner Media Group, Denver, CO June 2004 – August 2005
Media organization specializing in Integrated Transactional Media
Executive Assistant
Harris Corporation, Denver, Colorado June 1997 – June 2004
Formerly Encoda Systems, Inc.
Global leader in business & automated delivery systems for broadcasting, advertising and
media industries.
Automation LoB Executive Assistant/Sales & Operations Specialist
Reynolds & Reynolds, Denver, Colorado July 1990 – June 1997
Formerly Vanier Graphics, Inc.
Nationwide Printing Manufacturer and Supplier of Business Forms.
Senior Customer Service/Sales Support