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Resume
1. Deborah Slack
Aventura, Florida 33180 | 305.206.2916 | deborahslack@msn.com | linkedin.com/in/deborahslack
Over 20 years experience as a highly accomplished Vice President General Manager
Specialties include:
• Results Oriented Leadership
• Business Development
• Financial Accountability
• Brand Development and Partnership
• Project Management
• Talent Development
• Marketing Strategy and Execution
• CRM
• Customer Service Excellence
• Community Engagement
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SAKS FIFTH AVENUE
VICE PRESIDENT GENERAL MANAGER
Bal Harbour, Florida: $113 Million in annual volume 2004-2016
Promoted to take over a flagship store in a focus market and quickly established it as one of the top-
performing Stores in the Company.
• Established the store as one of the highest volume and top producing locations in the
company:
o Nearly doubled the store’s annual volume; Increased sales from $62M to a high of $113M
and $103.4 M in 2015.
o Improved Store ranking from 10th to 3rd in the country (42 stores).
o Received Chairman’s Award 3 times recognizing the Store with the best performance in
selling and service. Recognized as the top performing flagship store 5 of the last 7 years.
o Increased Fifth Avenue Club sales by 174% in the last 6 years; $8.5M in 2015
• Built and developed a high performance team from an underperforming team:
o Secured and developed top talent; 19 top performers who achieved sales of $1M-$3M in
2015. Developed a program for associates achieving $750 - $999 annually increasing their
sales by 18% in the last three years.
o Ranked 4th in the company (1st for flagships) for employee satisfaction in 2014 (89%
favorable).
o Consistently excelled in employee retention – outperformed the company by 5.2% in 2015.
o Promoted 5 assistant general managers, 16 managers and over 30 associates.
• Established the Bal Harbour Store as one of the most profitable stores in the company:
o Took over a store that ranked 24th in the country with an operating profit of 8.8%
o Drove profit to 21.5% by 2010 (plan: 17.6%) – the best profit performance in the company.
o Recognized as one of the most profitable flagship stores in the company; 15.5% in 2015
2. SAKS FIFTH AVENUE
VICE PRESIDENT GENERAL MANAGER
Orlando, Florida: $26.5 Million in annual volume 2002-2004
Promoted to Vice President and took over a store that was struggling in virtually every area with declining
sales and profit, low morale, excessive turnover, and the challenge of 3 major competitors and a new
luxury Mall entering the market. Provided leadership and direction to a team of 90 selling and support
associates and 7 managers.
• Prepared a comprehensive historical analysis and strategic plan to turn around the store.
• Assembled a strong and motivated team with a clear vision for future growth.
• Drove sales from $23M to $26.5M (+15%) – improved from 33rd to 30th in the country (55 stores).
GENERAL MANAGER 1996–2002
Palm Beach Gardens, Florida: $29.5 Million in annual volume
Promoted to turn around a store that had not met sales and profit growth targets since opening 4 years
before. Provided leadership and direction to a team of 90 selling and support associates and 7 managers.
• Drove sales from $21M to $29.5M (+40%) – improved from 32nd to 25th in the country (52 stores).
• Received the prestigious “Chairman’s Award” for top performance in the entire company in 1997.
• Awarded “Most Improved Profit” in the entire company in 1997 and again in 1999.
• Awarded “Regional All-Star Team of the Year” in 1997 and 1998.
Previously served as Assistant General Manager in Boca Raton and Palm Beach Gardens.
Prior to Saks Fifth Avenue worked for Lechmere and May Company in Buyer positions.
COMMUNITY INVOLVEMENT
Sponsor and Volunteer - Sylvester Comprehensive Cancer Center 2004 – Present
Sponsor and Supporter - Diabetes Research Foundation 2004 – Present
Sponsor and Volunteer - Miami Project to Cure Paralysis (The Nick Buoniconti Fund) 2006 – Present
Sponsor Supporter, and Mentor - Women of Tomorrow 2009 – Present
Sponsor and Supporter- Mount Sinai Health System 2009 – Present
EDUCATION & PROFESSIONAL DEVELOPMENT
Global Advisory Board Member of the Retail Leaders Circle
(Executive retail leadership program in partnership with the New York Institute of Management)
Bachelor of Business Administration - University of Akron
deborahslack@msn.com | linkedin.com/in/deborahslack
Twitter |DeborahS@DeborahSlack555