Please find my resume attached.

1. Derek Gibson
3134 Monterey Lane ▪ Wadsworth, IL 60083
608-669-0151 ▪ https://www.linkedin.com/in/derek-gibson-0a8b0822 ▪ derekgibson2010@hotmail.com
NATIONAL SALES MANAGER
Sales Execution ▪ Program Development and Deployment ▪ Client Focused Service Excellence
Leading by Example with Strategic Vision
Career Highlights
Sales Execution
▪ Increased YOY sales 34% in FY15 during a hiring freeze and down 70+ FTE at BMO
▪ F14 - 9135 units - $1.8B in sales  F15 - 12,372 units - $2.6B in sales
▪ Constant support and coaching of our CRM system; Salesforce.com
▪ Provide education, preparation, and training pre-rollout of new programs/products
▪ Data Analysis, Sales reporting communication, Sales effectiveness coaching post-rollout
Program Development and Deployment
▪ Leveraged field feedback to customize our strategic offering to clientele
▪ Ensured the field and leadership teams were well prepared before launch of a new program
▪ Organized and lead the MSC (mortgage sales council) consisting of top performing bankers
across the US footprint to discuss top priority items and obtain feedback on our efforts
Client Experience Focus
▪ Created the first Customer Experience Council for the Mortgage Division of BMO
▪ Aligned key stakeholders and front line employees on the sales and operations platforms
▪ Outlined focal points based on client experience surveys that would foster biggest impact
Professional Experience
BMO Harris Bank U.S. Lending Sales Manager, September 2014 – Present
United States Footprint Sr. Premier Banker,December 2013 – September 2014
Responsible for supporting all mortgage employees with their business management and sales
effectiveness. Support and train the 200+ individuals to execute existing/new programs while
maintaining a positive client experience. Collaborated the key stakeholders of all lines of business to
ensure our managers (25) and mortgage bankers (200+) were offering a holistic client experience
Mortgage Sales Council Leader - Developed and led this group of top performing bankers to serve as
feedback champions and subject matterexperts in the field for all programs
Customer Experience Council Leader – Created and spearhead the CE Council consisting of both
front line sales and operations employees as well as leadership members that discuss the business
position specific to the client experience
Premier Banking and Mortgage Lending Engagement - Ran a pilot that progressed into a nationwide
initiative to partner these two lines of business. Increased structure and collaboration led to a
significant increase in pipeline performance and client satisfaction

2. Wells Fargo Business Banking Senior Relationship Manager, Dec 2012 – Dec 2013
WI Territory
Supported the territory to execute aggressive portfolio growth plans and increase collaboration with
the retail bank network. Focused on business clientele in the $2-20 million revenue space. End goal of
assisting the client with all aspects of business management and the needs of the clients’ company
Collaboration and Referrals – Coordinated a network of 12 retail branches, built a simple process for
identifying appropriate opportunities and the steps to take in referring the clients
J.P Morgan Chase Bank Manager, September 2010 – October2012
Racine and Kenosha, WI
Developed a reputation for rebuilding branches by training on the keys to being a successful sales
team and focusing on the client experience. Grew both retail branches to top tier performance levels
of success. Able to do this quickly by leading by example and coaching with a support perspective.
Professional Development: Utilized side by side coaching to show the team how to perform the tasks
given. Proved dedicated to the employee and client experience by getting multiple team members
promoted and by leading in OSAT (overall satisfaction client survey results)
Wells Fargo Financial Branch Manager,July 2007 – August 2010
Madison and Racine, WI
Received the opportunity to train under the company’s top performers and managers, and leveraged
this training to become a top performing salesman and manager. Earned distinguished rating in all
positions and was responsible for personal and branch performance as a manager.
Production Based Advancement: Thrived in the ‘promote for performance environment’ and climbed
four tier leadership hierarchy faster than anyone in our region of the US. Advancement due to strong
work ethic and ambition, followed by outstanding mentors.
Education
Master’s Degree in Business Leadership and Management
Liberty University, Lynchburg, VA 2015
Bachelor’s Degree in Business Administration, Emphasis in Management
University of Wisconsin Platteville, Platteville WI 2007