J. Doug Phelps has over 25 years of experience in the promotional products and awards/recognition industries, including 15 years as President and Operations Manager of E&J Specialties Inc. He has extensive experience in sales, marketing, operations management, and developing relationships with customers. Phelps' career includes owning his own promotional products company, sales roles with various companies, and obtaining licenses and certifications in insurance, sales, and hockey coaching. He holds a Bachelor's degree in Business Administration.
1. J. DOUG PHELPS
2911Country Club Drive Rapid City, SD 57702
(605)391-6290 (605)348-3160
dphelps@rushmore.com
PROFESSIONALPROFILE
In depth working knowledge of the Promotional Products and Awards and Recognition Industry. A majority of
my career has been in operation management, sales management and business ownership. Spent the better part
of the last several years in personal sales with Phelps Adspecialties, Combined Insurance and Mckie Ford
Lincoln. Through my experience I have achieved the ability to target sales opportunities, develop and maintain
relationships, generated new business, and position myself as an expert.
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Phelps AdSpecialties, llc Phelps AdSpecialties, Rapid City, SD 2011-present
We are an award winning Promotional Products Company dedicated to delivering creative
promotional products that work.
Ford Certified Sales Consultant Mckie Ford Lincoln, Rapid City, SD 2013-2015
Consulted and educated a combination of customers on domestic and luxury vehicles including Ford
and Lincoln brand.
LicensedInsurance Sales Combined Insurance, Rapid City, SD 2012-2013
Conducted needs-based consultative presentations to a diverse body of individuals and independent
business people.
LocalBusiness Account Executive Wide Open West (Knology), Rapid City, SD 2011-2012
Targeted new and existing commercial accounts in western South Dakota to provide telecommunication
services. Retained, grew and supported account base, managed customer relationships to insure satisfaction
with services.
President/Operations Manager E&J Specialties Inc., Rapid City, SD 2000-2011
Directed activities of business and departments concentrated on purchasing, manufacturing, inventory,
sales, marketing, and distribution. Synchronized financial activities to fund operations, maximized
investments and increased efficiencies. Successfully managed a working budget of $900,000 annually
and increased profits 20% over this time. Grew the already established Name badge business from $400,000
in sales to $1,000,000 from 2002-2006.
Sales Managerand Sales Representative E&J Specialties Inc., Rapid City, SD 1993-2000
Added the Promotional Products business to the product mix and created profitable relationships
with customers and developed them over time. Participated in networking programs and tradeshows
in western South Dakota.
2. RelevantExperience
President and Operation Manager
15 years overseeing hiring, training, and evaluating staff performance
15 years of coordinating the organization’s financial activities to fund operations, maximize investments,
and increase profitability.
15 years directing activities of business concerned with production, pricing, sales, marketing and
distribution of entire product line
15 years recruiting staff members and facilitating training programs.
25 Years in the Promotional Products Industry
25 Year in the Awards and Recognition Industry
25 years arbitrating contracts and agreements with suppliers, distributors, and other organizational entities.
25 years establishing and maintaining relationships with individuals, business and corporate customers.
25 years networking within communities to locate and attract new business.
Sales and Marketing
25 years cold calling on business throughout western South Dakota
25 years developing pricing strategies, balancing firm objectives and critiquing customer satisfaction.
25 years coordinating promotional activities, trade shows, and networking opportunities.
Education
Ford Lincoln Certified Sales Consultant 2014
Licensed Insurance Agent: SD Producers Life / Health 2013
Combined Sales Training Program 2013
Level 4 USA Hockey Association - Coaching Certification 2010
Dale Carnegie - Sales Marketing and Management 1995
Promotional Products Associating International 1985
Advertising Specialty International 1985
Black Hills State University; Spearfish, SD 1986-1993
Bachelor of Science in Business Administration
South Dakota School of Mines and Technology; Rapid City, SD 1984-1986
General Studies
Volunteer
2011-Present Rapid City Summer Nights Volunteer
2006-Present Men’s Hockey League Player
1999-Present Rushmore Hockey Association Hockey Coach - USA Level 4 Coach
1993-Present Rapid City Chamber of Commerce
1993-Present Promotional Products Association International
2008-2011 Rushmore Hockey Association Board Member and Risk Management Representative
1993-2008 Adverting Specialty Association
1993-2008 Awards and Recognition Association
1995-2007 Little League Baseball Coach