Deborah Cline is seeking a position that utilizes her diverse experience across multiple industries. She has strong customer service, computer, and contract management skills. Her experience includes over 15 years as a Customer Service Representative and 12 years as a Contract Review Coordinator, where she negotiated hundreds of contracts and transitioned the contract management system to paperless. She has an Associate's degree in Paralegal Studies.

1. DEBORAH
CLINE
DEBORAHCLINE30@
YAHOO.COM
770-634-8001
HTTPS://WWW.LINKEDIN.COM/IN/DEB
ORAH-CLINE-6376747B
OBJECTIVE
To achieve a position which utililises
my diverse experience with multiple
industries with a strong work ethic.
SKILLS
Professionalism and Great Customer
Service skills are my forte. I am
proficient in all computer software
which includes, Microsoft Excel,
Microsoft Word, Power Point.
I have extensive experience in
contracts and legal documents.
EXPERIENCE
CUSTOMER SERVICE REPRESENTATIVE/TSYS
MAY 2015 – PRESENT
Responds to customer inquiries via telephone or email to provide
problem resolution. Receives and/or places telephone calls which are
routine but may require deviations from standard screens, scripts and
procedures. Answers customer inquiries, orders, service needs and
complaints which require detailed and current knowledge of
companies assigned clients products and service, excellent customer
services skills with high grading scores on both adherence and quality
of no less than 90 percent.
CONTRACT REVIEW COORDINATOR/PIEDMONT HENRY
FEBRUARY 2000 – SEPTEMBER 2012
Managed contract management system which includes coordination
contract process for expiring contracts and new proposed contracts
for the hospital. Negotiated hundreds of contracts, which included IT,
Service, Supply Chain, Pharmacy, Physician, Leasing, Hospice, with
extensive knowledge of contracts. Worked with management teams
to prepare initial contracts, amendments, renewals, RFP’s and other
legal agreements. Negotiated agreement language with internal team
from beginning to contract execution. Maintained contract database,
includingCOI’s, solicited, negotiate, award and administer contracts in
all aspects of administration. Material
management/Purchasing/Buyer
Created Purchase orders, assigned commodities with strategic
sourcing, negotiation, research and the measurement of results in
addition to placing orders as requisitioned. Places material,
equipment, and service orders through pricing agreements, service
agreements and the bidding process with minimal to no direction.
Expedited goods and heavy equipment purchases, manage delivery
process and provided status updates to requester in a timely manner.
During my tenure at Piedmont Henry/Henry Medical Center I worked
my way from a temporary position of data entry clerk to full time data
entry clerk to buyer to Contract Review Coordinator. Henry Medical
Center was bought out by Piedmont which led to my layoff in 2012.

2. EDUCATION
Southern Crescent Technical College; Associates Degree Paralegal
Richmond Senior High School,Diploma
VOLUNTEER EXPERIENCE OR LEADERSHIP
Managed a contract system that consist of hundreds of paper files to a
paperless contract software system at Piedmont/Henry. Led
numerous committees throughout my career.