1. June 2015 to July 2016
September 2000 to April 2015
Gayellen Mullen
Career Overview
To utilize my proven organizational and administrative skills to help organizations streamline operations and
achieve significant cost reductions.
Qualifications
Microsoft licensing administrator.
Network asset management.
Project leader.
Strong collaborative skills.
Type accurately 100+ wpm.
10 key calculator .
Administrative assistant skills.
Able to work independently.
Excellent at multi tasking and able to exceed
deadlines.
Experienced working with senior management
at the executive level.
Contract/renewal management.
Excellent problem solving skills.
Customer needs assessment
Proficient in accounting system processes,
invoicing, sales orders, purchase orders,
inventory management.
Ability to exceed departmental goals.
Procurement of services and goods for resale
and internal use.
Expertise in Microsoft Office Applications.
Accomplishments
Consolidated Microsoft licensing for 5 separate divisions into one Microsoft SQL SCE Agreement.
Purchased new licensing, maintained licensing compliance, and contract renewals.
Implemented print management solution which reduced monthly spend by almost half and
optimized efficiencies in workload production.
Achieved CFO's initiative to reduce hardware spending by $30K. Performed cost analysis and
decreased vendor spend through combining services, co-terming contracts, and eliminating
redundancies which increased efficiencies and resulted in cost savings throughout Origin.
Work Experience
Kelser Corporation
Inside Sales & Customer Support Specialist
East Hartford, CT
Focused on hardware sales and support for large enterprise accounts.
Collaborated with technology vendors to register sales opportunities for clients and maximize profit
margins.
Accurately processed hundreds of supply chain orders daily through the Ariba Supplier Network and
NetSuite Sales Order Module.
Worked daily with major distributors such as: Synnex, Tech Data, and Ingram Micro to obtain real
time hardware pricing, track orders and source availability of products to produce quotes for clients.
Prepared hardware and software quotes via Channel Online for enterprise clients.
Origin Healthcare Solutions - Windsor, CT
Hardware Services Supervisor
Managed hardware purchasing internally for all five Origin divisions (computers, servers, software,
networking, peripherals).
Reconciled transactions for finance department by the 4th business day for purchasing, hardware
sales, and inventory transactions for month end closing.
Captured 90% of client based renewals and hardware service agreement revenue.
Liaison for vendor, channel partner and reseller relationships.
Increased profit margin for hardware sales by establishing partnerships through distribution
channels.
Streamlined ordering processes through customized vendor web-portals for Dell, CDW, Synnex,
Seneca Data, Xerox, Software One and others.
Sold computer hardware to Origin's own client base as a turnkey solution to support Origin's EMR
product sales. Sourced hardware and prepared client quotations, based on on-site technical
evaluations.
Collaborated with Origin's IT systems engineers on technical aspects for major hardware installations.
Secured deposits, and procured equipment to meet Go-Live deadlines for on-boarding clients.
860 431 5511 (H) - 860 392 8955 (C) - gmullen4@frontier.com

2. September 1998 to September 2000
January 1989 to January 1998
January 1986 to January 1989
Achieved major initiative given by CFO to reduce hardware spend and consolidate licensing to
maximize pricing. Some publishers include ESET, Citrix, RedGate, Adobe, Nuance. Familiar with
most publishers pricing models.
Achieved 100% disaster recovery goal on data center production servers across all divisions by
implementing an HP Day One contract which co-termed all server maintenance agreements onto
one master hardware agreement.
Provided administrative support for IT Directors at five locations, through product research, price
sourcing and cost analysis.
Provided reports to CFO on special projects, budgetary items, MS licensing, as required.
People Management LLC - Avon, CT
Executive Assistant - Out Placement Services
Provided administrative support for top executives through an "out placement services" program.
Assisted in creating, writing, and providing resume services.
Taught computer skills and posted resumes to on-line services.
Maintained resource library and publications.
CT National Life Insurance Company
Underwriting Administrator
Simsbury, CT
Accountable for paramedical service providers. Scheduled applicant appointments for underwriting
screening for medical exams. Coded invoices for submission to accounts payable department for payment.
Assisted the Director of underwriting. Assisted underwriters with gathering requirements for underwriting
assessment of applicants. Assisted the medical director as required.
Connecticut National Life Insurance Company
Administrative Assistant to Chief Actuary
Prepared correspondences, managed travel arrangement, screened calls, performed statistical typing for
the annuities department, including actuarial equations for documentation.
Education and Training
Directions on Microsoft Licensing ~ 2010 & 2013
- NYC ~ In depth Licensing Concepts Boot Camp
Westfield State College
- Continuing Education - Law
Granby Memorial HS
- Business Administration