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PEOPLE 
MATTER 
The Importance of Executive Leadership in Air Cargo 
Why People Matter. Creating Results.! 
A Presentation by: 
Darryl Judd l Global Chief Operating Officer
Dynamic Shift changing 
business landscapes forever 
• Structural Market Changes - Air to Ocean 
• Increased Security Requirements 
• Changing Inventory Strategies 
• Impact of Dynamic Manufacturing & FTA’s 
• Changes in wealth distribution increasing the 
importance of Emerging Markets 
Corporate Advisory l Executive Search l Logistics Academy
Future Prospects but Differing 
Business Model 
• Global Trade to rise threefold by 2030 
• By 2030, 23% of the World’s Population will be in the USA, 
Australia and Europe 
• Middle-class to reach 5bn people by 2030; 3.5bn of them living in 
the Asia-Pacific boosting private consumption 
• Industrial production in emerging markets has tripled in the last 20 
years and triple again in the next 20 years 
• In India alone, Logistics Industry growth will means 17mio new 
employees needed in the next 10 years to meet demand 
Source: PWC, Transport & Logistics 2030 Report / Airbus Global Market Forecast 
Corporate Advisory l Executive Search l Logistics Academy
Growth in a Changing 
Environment is Fragile 
• Depends on our ability to remain globally competitive 
• Innovate ahead of customer demand 
• Increasing Business Productivity e.g. 
- Up-skilling labour force 
- Improving Leadership 
- Creating a larger pool of talent through Education & Training 
• Sustainability of all elements within business 
Corporate Advisory l Executive Search l Logistics Academy
Think Smarter and Act With 
Purpose 
• Globalized Leadership in a supply chain world without 
borders 
• Closer collaboration with customers – better visibility / 
forecasting 
• Ahead of the curve in aligning capacity with demand 
• Dynamic Pricing Models, re-thinking traditional 
allotment models – shared risk 
• Market Creators not Market Followers – opening 
opportunities with innovation and solutions leadership 
Corporate Advisory l Executive Search l Logistics Academy
36% 
” 
of employers 
Globally report talent 
shortages in 2014 – 
The highest percentage 
in 7 years. 
” 
Corporate Advisory l Executive Search l Logistics Academy
Our purpose may be moving cargo 
However People Are The 
Enablers 
0% 
10% 
20% 
30% 
40% 
50% 
60% 
Reduced 
Ability 
To 
Serve 
Client 
Reduced 
Compe??veness/ 
Produc?vity 
Increased 
Employee 
Turnover 
Reduced 
Innova?on 
and 
Crea?vity 
Higher 
Compensa?on 
Costs 
Lower 
Employee 
Engagement/ 
Morale 
Corporate Advisory l Executive Search l Logistics Academy 
” 
The issue of most 
concern for employers 
is how talent shortages 
undermine their ability 
to serve clients, and 
reduce productivity & 
competitiveness 
” 
Impact of talent shortages on organisations
Today’s Air Cargo Leadership 
Challenge is simple 
With markets shifting, organisations 
need new ways to manage their 
customers value proposition, 
strategies, costs and their people – 
or risk being left behind in a world 
that is changing 
Corporate Advisory l Executive Search l Logistics Academy
Time to act. Excuses were 
yesterday 
Not a sexy Industry, so we can’t get anyone 
It’s a culture of us and them 
No time to invest in internships 
Our industry is too unstable to hire extra people 
We struggle to retain the best people 
Gen Y don’t want to work for us, they’re different 
Other sectors offers better salaries for local talent 
Lumpy Profitable limits investment decisions to core activities, particularly people 
Corporate Advisory l Executive Search l Logistics Academy
• Define Company Culture, 
Employer Brand & Identity 
• Keep Training & Development 
Fluid 
• Build An Agile Human Resources 
Architecture 
• Increase Workplace Diversity and 
Talent Pipelines 
• Develop Leadership 
25%! of 
respondents 
with 
talent 
shortages 
are 
preparing 
to 
adopt 
new, 
alterna?ve 
work 
models 
47%! 
of 
companies 
are 
addressing 
talent 
shortages 
by 
adop?ng 
new 
HR 
& 
people 
prac?ces 
23%! 
of 
respondents 
are 
searching 
for 
new 
talent 
sources, 
typically 
by 
recrui?ng 
from 
untapped 
or 
under-­‐tapped 
talent 
pools 
No Silver Bullet 
can fix the challenge 
Faced 
Corporate Advisory l Executive Search l Logistics Academy
Prioritize and develop a 
Leadership Pipeline with a 
focus on results and employ 
nurturers who will share 
knowledge 
Corporate Advisory l Executive Search l Logistics Academy
Actively encourage future leaders 
Building global champions 
extending their functional 
responsibilities to gain broader 
Corporate Advisory l Executive Search l Logistics Academy
Knowledge can empower a 
workforce 
Invest in global training programs, 
higher education and manage 
careers carefully 
Corporate Advisory l Executive Search l Logistics Academy
Attracting, recruiting and retaining 
individual leadership talent is 
imperative for success, so make 
this a key agenda item 
Corporate Advisory l Executive Search l Logistics Academy
Get smart with your 
compensation and benefits 
offering 
• Be market competitive 
• Reward for professional growth and 
performance 
• Creative approach to compete with the 
so called ‘more appealing’ sectors 
• Introduce non-financial incentives 
Corporate Advisory l Executive Search l Logistics Academy
Attracting a diversity of talent and 
managing their future skills 
development is critical to right 
shaping your leadership team 
Corporate Advisory l Executive Search l Logistics Academy
Engage early and Engage 
often for tomorrows future 
leaders 
• Understand the generation target – what 
ticks… 
• Early and consistent engagement is critical 
• Adopt humanized technology – get savvy 
• Creative brand energy 
• Inspire – promote the potential advancement 
Corporate Advisory l Executive Search l Logistics Academy
Commitment and Vision will 
win the talent battle 
• Lead in diversity 
• Attract younger talent 
• Encourage elders to stay 
• Invest in your future stars 
• Educate for the future 
• Blend with international talent 
• Energize the graduates 
Corporate Advisory l Executive Search l Logistics Academy
The Leadership Roadmap 
• Diversity Management 
• Employer Branding 
• Career Path Management 
• Education & Training 
• Recruitment Practices & Retention 
• Compensation & Incentives 
• Workforce Planning 
Corporate Advisory l Executive Search l Logistics Academy
Logistics Executive Group 
Suite 32,3 Church Street 
#25-00 Samsung Hub 
Singapore 049483 
Darryl Judd l Global Chief Operating Officer 
DarrylJ@LogisticsExecutive.com 
www.LogisticsExecutive.com 
Logistics Executive has studied workplace behavior and team dynamics 
in the Supply Chain and Logistics industry cross-culturally. For 15 years 
we have assisted multinational companies to develop people strategies, 
led talent attraction programs, defined and implemented business 
processes and provided expert consulting that has impacted 
organizations with positive business outcomes. 
Melbourne Ÿ Sydney Ÿ Brisbane Ÿ Singapore Ÿ Hong Kong Ÿ Shanghai 
Mumbai Ÿ Delhi Ÿ Chennai Ÿ Dubai Ÿ Ireland Ÿ London

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Why People Matter - Presentation from ACN Netherlands

  • 1. PEOPLE MATTER The Importance of Executive Leadership in Air Cargo Why People Matter. Creating Results.! A Presentation by: Darryl Judd l Global Chief Operating Officer
  • 2. Dynamic Shift changing business landscapes forever • Structural Market Changes - Air to Ocean • Increased Security Requirements • Changing Inventory Strategies • Impact of Dynamic Manufacturing & FTA’s • Changes in wealth distribution increasing the importance of Emerging Markets Corporate Advisory l Executive Search l Logistics Academy
  • 3. Future Prospects but Differing Business Model • Global Trade to rise threefold by 2030 • By 2030, 23% of the World’s Population will be in the USA, Australia and Europe • Middle-class to reach 5bn people by 2030; 3.5bn of them living in the Asia-Pacific boosting private consumption • Industrial production in emerging markets has tripled in the last 20 years and triple again in the next 20 years • In India alone, Logistics Industry growth will means 17mio new employees needed in the next 10 years to meet demand Source: PWC, Transport & Logistics 2030 Report / Airbus Global Market Forecast Corporate Advisory l Executive Search l Logistics Academy
  • 4. Growth in a Changing Environment is Fragile • Depends on our ability to remain globally competitive • Innovate ahead of customer demand • Increasing Business Productivity e.g. - Up-skilling labour force - Improving Leadership - Creating a larger pool of talent through Education & Training • Sustainability of all elements within business Corporate Advisory l Executive Search l Logistics Academy
  • 5. Think Smarter and Act With Purpose • Globalized Leadership in a supply chain world without borders • Closer collaboration with customers – better visibility / forecasting • Ahead of the curve in aligning capacity with demand • Dynamic Pricing Models, re-thinking traditional allotment models – shared risk • Market Creators not Market Followers – opening opportunities with innovation and solutions leadership Corporate Advisory l Executive Search l Logistics Academy
  • 6. 36% ” of employers Globally report talent shortages in 2014 – The highest percentage in 7 years. ” Corporate Advisory l Executive Search l Logistics Academy
  • 7. Our purpose may be moving cargo However People Are The Enablers 0% 10% 20% 30% 40% 50% 60% Reduced Ability To Serve Client Reduced Compe??veness/ Produc?vity Increased Employee Turnover Reduced Innova?on and Crea?vity Higher Compensa?on Costs Lower Employee Engagement/ Morale Corporate Advisory l Executive Search l Logistics Academy ” The issue of most concern for employers is how talent shortages undermine their ability to serve clients, and reduce productivity & competitiveness ” Impact of talent shortages on organisations
  • 8. Today’s Air Cargo Leadership Challenge is simple With markets shifting, organisations need new ways to manage their customers value proposition, strategies, costs and their people – or risk being left behind in a world that is changing Corporate Advisory l Executive Search l Logistics Academy
  • 9. Time to act. Excuses were yesterday Not a sexy Industry, so we can’t get anyone It’s a culture of us and them No time to invest in internships Our industry is too unstable to hire extra people We struggle to retain the best people Gen Y don’t want to work for us, they’re different Other sectors offers better salaries for local talent Lumpy Profitable limits investment decisions to core activities, particularly people Corporate Advisory l Executive Search l Logistics Academy
  • 10. • Define Company Culture, Employer Brand & Identity • Keep Training & Development Fluid • Build An Agile Human Resources Architecture • Increase Workplace Diversity and Talent Pipelines • Develop Leadership 25%! of respondents with talent shortages are preparing to adopt new, alterna?ve work models 47%! of companies are addressing talent shortages by adop?ng new HR & people prac?ces 23%! of respondents are searching for new talent sources, typically by recrui?ng from untapped or under-­‐tapped talent pools No Silver Bullet can fix the challenge Faced Corporate Advisory l Executive Search l Logistics Academy
  • 11. Prioritize and develop a Leadership Pipeline with a focus on results and employ nurturers who will share knowledge Corporate Advisory l Executive Search l Logistics Academy
  • 12. Actively encourage future leaders Building global champions extending their functional responsibilities to gain broader Corporate Advisory l Executive Search l Logistics Academy
  • 13. Knowledge can empower a workforce Invest in global training programs, higher education and manage careers carefully Corporate Advisory l Executive Search l Logistics Academy
  • 14. Attracting, recruiting and retaining individual leadership talent is imperative for success, so make this a key agenda item Corporate Advisory l Executive Search l Logistics Academy
  • 15. Get smart with your compensation and benefits offering • Be market competitive • Reward for professional growth and performance • Creative approach to compete with the so called ‘more appealing’ sectors • Introduce non-financial incentives Corporate Advisory l Executive Search l Logistics Academy
  • 16. Attracting a diversity of talent and managing their future skills development is critical to right shaping your leadership team Corporate Advisory l Executive Search l Logistics Academy
  • 17. Engage early and Engage often for tomorrows future leaders • Understand the generation target – what ticks… • Early and consistent engagement is critical • Adopt humanized technology – get savvy • Creative brand energy • Inspire – promote the potential advancement Corporate Advisory l Executive Search l Logistics Academy
  • 18. Commitment and Vision will win the talent battle • Lead in diversity • Attract younger talent • Encourage elders to stay • Invest in your future stars • Educate for the future • Blend with international talent • Energize the graduates Corporate Advisory l Executive Search l Logistics Academy
  • 19. The Leadership Roadmap • Diversity Management • Employer Branding • Career Path Management • Education & Training • Recruitment Practices & Retention • Compensation & Incentives • Workforce Planning Corporate Advisory l Executive Search l Logistics Academy
  • 20. Logistics Executive Group Suite 32,3 Church Street #25-00 Samsung Hub Singapore 049483 Darryl Judd l Global Chief Operating Officer DarrylJ@LogisticsExecutive.com www.LogisticsExecutive.com Logistics Executive has studied workplace behavior and team dynamics in the Supply Chain and Logistics industry cross-culturally. For 15 years we have assisted multinational companies to develop people strategies, led talent attraction programs, defined and implemented business processes and provided expert consulting that has impacted organizations with positive business outcomes. Melbourne Ÿ Sydney Ÿ Brisbane Ÿ Singapore Ÿ Hong Kong Ÿ Shanghai Mumbai Ÿ Delhi Ÿ Chennai Ÿ Dubai Ÿ Ireland Ÿ London