Arcot Desai Narasimhalu
Adjunct Professor,
SMU LKC School Of Business
[Managing Innovator, Simha Innovations Pte Ltd]
Connecting The Right Dots:
Maximising Innovation Value
©CIO Academy Asia 2017
Part 1: Understanding Innovation
Part 2: What are the Dots ?
Part 3: Connecting the Dots
AGENDA
©CIO Academy Asia 2017
Understanding Innovation
Part 1
©CIO Academy Asia 2017
Competitor
s
Business
Environment
Company
Adoption Strategy
Competitive Markets
Impact of competitors’
strategies
Technology
innovations
Incremental
Innovations
Role of technology in Business
Enhancements
Disruptive
Innovations
Market
disruptions
©CIO Academy Asia 2017
Technology Adoption Archetypes
©CIO Academy Asia 2017
Good CIOs made no difference
■ Fortune 500 from 1955 to 2016
■ Only 12% of the companies remain
■ What do you think are the key factors ?
Many of these companies had good CIOs.
Still the companies failed.
Could their CIOs have made a difference?
YES, IF ONLY …
©CIO Academy Asia 2017
They had been allowed to build an innovation culture
Innovation
Culture
Committed
Leadership
Shared
Vision
Nurturing
Environment
Empowered
employees
Policies and
Programs
Change
Awareness
©CIO Academy Asia 2017
Types of innovations
Technology Innovation
Service Innovation
Product Innovation
Business Model
Innovation
Process Innovation
©CIO Academy Asia 2017
What are the Dots?
Part 2
©CIO Academy Asia 2017
Goals, OBJECTIVES, Revenues and Profits
 Vision is translated into Goals
 Goals are not Measured
 OBJECTIVES
 Specific
 Measurable
 Achievable
 Relevant
 Time bound
 OBJECTIVES yield innovation projects
 Innovation projects generally require
technology
VISION
GOAL 1 GOAL n
OBJECTIVE 1 OBJECTIVE n
©CIO Academy Asia 2017
Business Value of IT
INCREASE
REVENUES
DECREASE
COSTS
TALENT
MANAGEMENT
•Improve information sharing
•Assist in acquiring talent
•Assist in retaining talent
•Increase sales in current markets
•Get revenues from new markets
•New revenue stream using technology
•Reduce wastes
•Reduce development cycles
•Reduce time to market cycles
©CIO Academy Asia 2017
Internal dots
COMPANY
VISION
VALUE
DISCIPLINE
LEADERSHIP
STYLE
•Profit Oriented
•Growth Oriented
•Asset Oriented
•Goals
•SMART OBJECTIVES
•Values
•Customer Intimacy
•Operational Excellence
•Product Leadership
©CIO Academy Asia 2017
Innovation Strategy Models
• Respect Technical expertise
• Assess best deployment scenarios
• Game changing possibilities
• Risk mitigation based project selection
• Customised solutions to meet local needs
• Collaborative Culture across fns and geographies
• Time to market based project selection
• Mostly focused on incremental innovations
• Customer discovery and development
• Openness to new ideas from external sources
• ROI and customer priority based project selection
• Advantaged products and services
NEED
SEEKERS
MARKET
READERS
TECHNOLOGY
DRIVERS
©CIO Academy Asia 2017
CIO Challenges
•Service Provider Vs Visionary partner
•Leading Vs Following
•Competitive Vs Collaborative
•Infrastructure and informational
•Transactional
•Strategic
•Balancing RUN, GROW and TRANSFORM
•Right staffing
•Relationship with other divisions
CIO
PRIORITIES
INNOVATION
FOCUS
POSITIONING
©CIO Academy Asia 2017
Connecting the Dots
Part 3
©CIO Academy Asia 2017
Key questions for Innovative CIO Office
Alignment
How aligned is the CIO’s office with the
Mission and Vision of the company?
Technology
Strategy
Does the technology
strategy amplify the
company’s innovation
strategy choices?
Value Delivered
Does the technology
strategy match
organization’s value
discipline?
Readiness
Is the CIO’s group
innovation ready?
Can they proactively
recommend technology
enabled innovation
proposals to run, grow and
transform the business?
Leadership Style
Does the technology
strategy match the
leadership style?
©CIO Academy Asia 2017
Align the dots
V
Vision
D
Value
Discipline
U
Values
L
Leadership
style
MM
Market
Maturity
CD
Customer
Demands
TI
Technology
Innovation
M
Millennials
BT
Business
Trends
TT
Technology
Trends
NS
Need
Seekers
MR
Market
Readers
TW
Technology
Watchers
G
Goals
O
OBJECTIVES
R
Revenues
Profits
TR
Transform
GR
Grow
RU
Run
©CIO Academy Asia 2017
Managing Innovation
INTERNAL EXTERNAL
RUN
(70%)
• Core Enhancements
• Regulatory updates
• Incremental innovations
• CIO to focus on efficiencies
• Noncore
• Extranet
GROW
(20%)
• Extensions to the core
• New market customisation
• Adjacent Innovations
• Marketing innovations
• CIO to assist in multisite multi
offering business
• Partners in new markets
• Customer discovery
• Customer development
• Intel Oregan lab Model
• IBM PC Strategy
• Acquisitions - IT Synergy
DBS+POSB Vs OUB+UOB
TRANSFORM
(10%)
• Expansion of offerings
• Disruptive Innovations
• Retiring sunset products
• Innovation Culture
• Intrapreneurship model
• Intel lablet model
• GE India model
• SCB SMU iLab model
• IBM Business Model
• CISCO Spin-in model

Connecting the Right Dots : Maximising Innovation Value

  • 1.
    Arcot Desai Narasimhalu AdjunctProfessor, SMU LKC School Of Business [Managing Innovator, Simha Innovations Pte Ltd] Connecting The Right Dots: Maximising Innovation Value
  • 2.
    ©CIO Academy Asia2017 Part 1: Understanding Innovation Part 2: What are the Dots ? Part 3: Connecting the Dots AGENDA
  • 3.
    ©CIO Academy Asia2017 Understanding Innovation Part 1
  • 4.
    ©CIO Academy Asia2017 Competitor s Business Environment Company Adoption Strategy Competitive Markets Impact of competitors’ strategies Technology innovations Incremental Innovations Role of technology in Business Enhancements Disruptive Innovations Market disruptions
  • 5.
    ©CIO Academy Asia2017 Technology Adoption Archetypes
  • 6.
    ©CIO Academy Asia2017 Good CIOs made no difference ■ Fortune 500 from 1955 to 2016 ■ Only 12% of the companies remain ■ What do you think are the key factors ? Many of these companies had good CIOs. Still the companies failed. Could their CIOs have made a difference? YES, IF ONLY …
  • 7.
    ©CIO Academy Asia2017 They had been allowed to build an innovation culture Innovation Culture Committed Leadership Shared Vision Nurturing Environment Empowered employees Policies and Programs Change Awareness
  • 8.
    ©CIO Academy Asia2017 Types of innovations Technology Innovation Service Innovation Product Innovation Business Model Innovation Process Innovation
  • 9.
    ©CIO Academy Asia2017 What are the Dots? Part 2
  • 10.
    ©CIO Academy Asia2017 Goals, OBJECTIVES, Revenues and Profits  Vision is translated into Goals  Goals are not Measured  OBJECTIVES  Specific  Measurable  Achievable  Relevant  Time bound  OBJECTIVES yield innovation projects  Innovation projects generally require technology VISION GOAL 1 GOAL n OBJECTIVE 1 OBJECTIVE n
  • 11.
    ©CIO Academy Asia2017 Business Value of IT INCREASE REVENUES DECREASE COSTS TALENT MANAGEMENT •Improve information sharing •Assist in acquiring talent •Assist in retaining talent •Increase sales in current markets •Get revenues from new markets •New revenue stream using technology •Reduce wastes •Reduce development cycles •Reduce time to market cycles
  • 12.
    ©CIO Academy Asia2017 Internal dots COMPANY VISION VALUE DISCIPLINE LEADERSHIP STYLE •Profit Oriented •Growth Oriented •Asset Oriented •Goals •SMART OBJECTIVES •Values •Customer Intimacy •Operational Excellence •Product Leadership
  • 13.
    ©CIO Academy Asia2017 Innovation Strategy Models • Respect Technical expertise • Assess best deployment scenarios • Game changing possibilities • Risk mitigation based project selection • Customised solutions to meet local needs • Collaborative Culture across fns and geographies • Time to market based project selection • Mostly focused on incremental innovations • Customer discovery and development • Openness to new ideas from external sources • ROI and customer priority based project selection • Advantaged products and services NEED SEEKERS MARKET READERS TECHNOLOGY DRIVERS
  • 14.
    ©CIO Academy Asia2017 CIO Challenges •Service Provider Vs Visionary partner •Leading Vs Following •Competitive Vs Collaborative •Infrastructure and informational •Transactional •Strategic •Balancing RUN, GROW and TRANSFORM •Right staffing •Relationship with other divisions CIO PRIORITIES INNOVATION FOCUS POSITIONING
  • 15.
    ©CIO Academy Asia2017 Connecting the Dots Part 3
  • 16.
    ©CIO Academy Asia2017 Key questions for Innovative CIO Office Alignment How aligned is the CIO’s office with the Mission and Vision of the company? Technology Strategy Does the technology strategy amplify the company’s innovation strategy choices? Value Delivered Does the technology strategy match organization’s value discipline? Readiness Is the CIO’s group innovation ready? Can they proactively recommend technology enabled innovation proposals to run, grow and transform the business? Leadership Style Does the technology strategy match the leadership style?
  • 17.
    ©CIO Academy Asia2017 Align the dots V Vision D Value Discipline U Values L Leadership style MM Market Maturity CD Customer Demands TI Technology Innovation M Millennials BT Business Trends TT Technology Trends NS Need Seekers MR Market Readers TW Technology Watchers G Goals O OBJECTIVES R Revenues Profits TR Transform GR Grow RU Run
  • 18.
    ©CIO Academy Asia2017 Managing Innovation INTERNAL EXTERNAL RUN (70%) • Core Enhancements • Regulatory updates • Incremental innovations • CIO to focus on efficiencies • Noncore • Extranet GROW (20%) • Extensions to the core • New market customisation • Adjacent Innovations • Marketing innovations • CIO to assist in multisite multi offering business • Partners in new markets • Customer discovery • Customer development • Intel Oregan lab Model • IBM PC Strategy • Acquisitions - IT Synergy DBS+POSB Vs OUB+UOB TRANSFORM (10%) • Expansion of offerings • Disruptive Innovations • Retiring sunset products • Innovation Culture • Intrapreneurship model • Intel lablet model • GE India model • SCB SMU iLab model • IBM Business Model • CISCO Spin-in model