Ko PAGE 3 Kitty Ko TCA103-1002 10/12/2015 Guest Speaker Brett Shannon · 17 years of retail management experience in LV · 7 properties · operations and buying experience The 12 Talents of Coach Centric Leaders Management VS Leadership M: policy, task L: creates the greater influence in other person; heart by your mind Coach Centric Leader · use the ability to influence and impact other positively · beliefs, values and principle · appears effortlessness and their energy is contagious · opportunity Leadership by Default or Choice · Those who lead by default allow past experiences to dictate their results and environment · ………………….by choice are self aware and focus themselves others to a specific destination · Coach Centric Leaders lead by choice and don’t react t their environment and those in it adjust to them · Coach Centric Leaders operate without limitation, hesitation or doubt and with contagious, tremendous drive and confidence, Talent 1: An Acute Awareness of Self and Others · Know who you are and what makes you unique · Don’t allow others to define who you are. Talent 2: Challenge Perceptions and Interpretations · Coach Centric Leaders · Understand that individuals can be limited by their perceptions through the filter of their own experiences which shape the way information is interpreted and decisions are made · Realize that each person has their own unique perspectives and seek to expand their view · To encourage healthy debates, examine alternatives and perspectives. · In Any Situation · First look at how you are making judgements then look at how others are approaching it · Don’t limit decisions based on your own perspective-ask yourself and others to examine the situation so that all perspectives are examined and the best sours of action is taken Talent 3: Think Like a Visionary · Don’t buy into preconceived limitations or the belief that certain things are “impossible” and don’t understand words like “can’t” or “fall” · Employ much more than just analytical thinking. Instead of focusing on what’s wrong they focus on what could be. Talent 4: Create Alignment · Small step with clear direction create big change · A unified goal provides clear decision making and the most positive outcome · They focus on progress and specific steps that move toward the vision and established goals · Know that big change takes time · Have extraordinary focus on their vision and their goals, and align their strategies, plans, actions, and teams, accordingly · Focus on one key initiative to undertake to achieve their vision and have multiple supporting strategies that will enable that initiative to thrive · They realize the power behind collective efforts and resources Talent 5: Act Decisively · Know that progress cannot continue until decisions are made · For major decisions they look at their ultimate goal and how the decision impact all stakeholders · Focus on making the best decisions, not the right ones Talent 6:Engage Others · Are ...

1. Ko PAGE 3
Kitty Ko
TCA103-1002
10/12/2015
Guest Speaker
Brett Shannon
· 17 years of retail management experience in LV
· 7 properties
· operations and buying experience
The 12 Talents of Coach Centric Leaders
Management VS Leadership
M: policy, task
L: creates the greater influence in other person; heart by your
mind
Coach Centric Leader
· use the ability to influence and impact other positively
· beliefs, values and principle
· appears effortlessness and their energy is contagious
· opportunity
Leadership by Default or Choice
· Those who lead by default allow past experiences to dictate
their results and environment
· ………………….by choice are self aware and focus
themselves others to a specific destination
· Coach Centric Leaders lead by choice and don’t react t their
environment and those in it adjust to them
· Coach Centric Leaders operate without limitation, hesitation
or doubt and with contagious, tremendous drive and confidence,

2. Talent 1: An Acute Awareness of Self and Others
· Know who you are and what makes you unique
· Don’t allow others to define who you are.
Talent 2: Challenge Perceptions and Interpretations
· Coach Centric Leaders
· Understand that individuals can be limited by their perceptions
through the filter of their own experiences which shape the way
information is interpreted and decisions are made
· Realize that each person has their own unique perspectives
and seek to expand their view
· To encourage healthy debates, examine alternatives and
perspectives.
· In Any Situation
· First look at how you are making judgements then look at how
others are approaching it
· Don’t limit decisions based on your own perspective-ask
yourself and others to examine the situation so that all
perspectives are examined and the best sours of action is taken
Talent 3: Think Like a Visionary
· Don’t buy into preconceived limitations or the belief that
certain things are “impossible” and don’t understand words like
“can’t” or “fall”
· Employ much more than just analytical thinking. Instead of
focusing on what’s wrong they focus on what could be.
Talent 4: Create Alignment
· Small step with clear direction create big change
· A unified goal provides clear decision making and the most
positive outcome
· They focus on progress and specific steps that move toward
the vision and established goals
· Know that big change takes time
· Have extraordinary focus on their vision and their goals, and

3. align their strategies, plans, actions, and teams, accordingly
· Focus on one key initiative to undertake to achieve their
vision and have multiple supporting strategies that will enable
that initiative to thrive
· They realize the power behind collective efforts and resources
Talent 5: Act Decisively
· Know that progress cannot continue until decisions are made
· For major decisions they look at their ultimate goal and how
the decision impact all stakeholders
· Focus on making the best decisions, not the right ones
Talent 6:Engage Others
· Are engaging and uses the following attributes when leading
others:
· Approachable
· Confidently humble
· Believe in service
· Build trust
· Genuine interest in others
· Understand that the more they serve the more influence and
energy they gain, and the greater their impact on others.
Talent 7: Posses Powerful Energy
· Expert positive energy
· Builds relationships
· Are viewed as effective decisions makes
· Focus on what is right VS what is wrong
Talent 8: Use Emotional Intelligence
· How effectively you identify, perceive, understand, access,
and manage your own others’ emotions.
· Determines how well individuals relate to one another
· Set the tone. They are the driver, not the passenger
· Remain calm during stressful situations
· Help others to slow down retain times

4. Talent 9: Communicate Dynamically
· Put themselves in the other person’s shoes
· Listen to how sth. is said as much as the words used
· Ask more questions than theory answer
· Choose their words carefully.
Talent 10: See Patterns and Trends
· See the whole picture—the past, present and future
· Understands the 20/80 rule.
· 20% of effort yields 805 of results.
Talent 11: Create High Energy Teams
· Understand it’s not what you know, but who you know
· Are not afraid to embrace strong people as part of their team
· Want to be inspiring and be inspire
Talent 12: Display Integrity through Consistency and
Authenticity
· Know that integrity is a talen not just a trait
· Believe in transparency
· Foster and nurture trust
· Before you can inspire with emotion, you must be swamped
with it yourself. Before you can move their tears, your own
must flow. To convince them, you must yourself believe.