The document discusses employee engagement as part of a global company's human resources strategy. It provides background on employee engagement, noting that an engaged employee is fully involved and enthusiastic about their work. The document also discusses key drivers of engagement, such as autonomy, mastery, and purpose. However, it notes that engagement means different things to employees in different countries, depending on factors like workplace relationships, company pride, work-life balance, benefits, respect, and ability to provide good customer service. The overall message is that to understand engagement, companies need to ask employees what matters most to them at work.

1. Engagement osana globaalin
yrityksen
henkilöstöstrategiaa
Jaana Rinne 6.4.2011
© 2010 Konecranes Plc. All rights reserved. 03/05/2011 1

2. © 2010 Konecranes Plc. All rights reserved. 03/05/2011 2 Corporate presentation 2011
Presentation title Presentors name, date 2

3. OUR CORPORATE DRIVERS
Vision
• We want to be the undisputed
leader of the lifting industry,
and a benchmark for business
performance and customer service
Strategic cornerstones
• Differentiation through service and
technology innovation
• Lifting people
• Global footprint
• Alfa / Beta channels
• Global, demand-driven supply chain
• Real-time information
What we value most
• Trust in people
• Total service commitment
• Sustained profitability
© 2010 Konecranes Plc. All rights reserved. 03/05/2011 3 Corporate presentation 2011

4. OUR COMPANY IN NUMBERS
ACTIVE IN ALMOST ESTIMATED ANNUAL
578
PRODUCTION OF
10,000 EMPLOYEES
LOCATIONS WORLDWIDE 50 COUNTRIES
6,000CRANES
ESTIMATED ANNUAL
PRODUCTION OF MAINTENANCE CONTRACTS
1,6
COVERING MORE THAN
35,000
ROPE HOISTS
370,000 €1,546 MILLION IN SALES
MILLION ANNUAL IN 2010
SERVICE CALLS 40,000 EQUIPMENT OF DIFFERENT
MAKES
CHAIN HOISTS
© 2010 Konecranes Plc. All rights reserved. 03/05/2011 4 Corporate presentation 2011

5. OUR COMPANY ON THE MAP
Corporate HQ
Region EMEA HQ
Hyvinkää, Finland
Region APAC HQ
Region Americas HQ Shanghai, China
Springfield, Ohio
● Main production sites
● Sales and service locations
© 2010 Konecranes Plc. All rights reserved. 03/05/2011 5 Corporate presentation 2011

6. OUR CUSTOMERS
PAPER STEEL PORTS
GENERAL
AUTOMOTIVE MANUFACTURING POWER
INTERMODAL
MINING & RAIL OIL & GAS
© 2010 Konecranes Plc. All rights reserved. 03/05/2011 6 Corporate presentation 2011

7. OUR PRODUCTS AND SERVICES
LIGHT LIFTING STANDARD DUTY HEAVY DUTY
MANIPULATORS SYSTEMS CRANES CRANES
STRADDLE SHIP-TO-SHORE GOLIATH
YARD CRANES CARRIERS CRANES SHIPYARD CRANES
NUCLEAR CRANES FORKLIFT TRUCKS SERVICE AND MACHINE TOOL
AND REACH STACKERS MODERNIZATIONS SERVICE
© 2010 Konecranes Plc. All rights reserved. 03/05/2011 7 Corporate presentation 2011

8. KEY STRATEGIES
1. Differentiation through service
and technology
2. Lifting people
3. Global footprint
4. Alfa / Beta channels
5. Global, demand-driven supply
chain
6. Real-time information
© 2010 Konecranes Plc. All rights reserved. 03/05/2011 8 Corporate presentation 2011

9. LIFTING PEOPLE
© 2010 Konecranes Plc. All rights reserved. 03/05/2011 9 Corporate presentation 2011

10. LIFTING PEOPLE
From Strategy to Actions
GOOD COMPANY TRUE PERFORMANCE COMPETENT
CULTURE LEADERSHIP MANAGEMENT RESOURCES
• We develop and
• Our values, • We have right • Our performance sustain
behaviours and leaders and we management competence and
environment help are effectively process (TPP) capabilities that
us to attract, building supports strategy differentiate us in
engage and retain leadership execution with the market
committed, capability that clear target • We prioritize
competent and ensures setting and pay for strategic
flourishing people achievement, performance capabilities
• We focus in innovation and approach required for
ability to work and value creation of competitive
in well-being teams and advantage and we
individuals create knowledge
transfer practises
© 2010 Konecranes Plc. All rights reserved. 03/05/2011 10

11. WHAT DOES EMPLOYEE ENGAGEMENT MEAN?
From Wikipedia:
Employee engagement, also called work engagement or worker
engagement, is a business management concept. An "engaged
employee" is one who is fully involved in, and enthusiastic about,
his or her work, and thus will act in a way that furthers their
organization's interests.
According to Scarlett Surveys, "Employee Engagement is a
measureable degree of an employee's positive or negative emotional
attachment to their job, colleagues and organization which profoundly
influences their willingness to learn & perform at work".
Thus engagement is distinctively different from satisfaction,
motivation, culture, climate and opinion and very difficult to measure.
© 2010 Konecranes Plc. All rights reserved. 03/05/2011 11

12. DRIVERS FOR ENGAGEMENT
AUTONOMY
MASTERY
PURPOSE
© 2010 Konecranes Plc. All rights reserved. 03/05/2011 12

13. DRIVERS OF ENGAGEMENT DIFFER
Engagement means different things to different people!
Quality of workplace relationships – Australia
Proud to work at one’s company – Brazil
Work/life balance – Canada
Benefits and chances for training&development – China
Respect and work/life balance – France
Type of work and promotion opportunities – India
Base pay and incentives – Japan
Respect – Sweden
Respect and career advancement – USA
Ability to provide good customer service - UK
© 2010 Konecranes Plc. All rights reserved. 03/05/2011 13

14. Only way to find out is ask:
What do you care about at work?
© 2010 Konecranes Plc. All rigths reserved. 03/05/2011 14

15. NOT JUST LIFTING
THINGS, BUT
ENTIRE BUSINESSES
© 2010 Konecranes Plc. All rights reserved. 03/05/2011 15 Corporate presentation 2011