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CORINNE LEWIS
Clayton, NC•508-422-6150•corinne.lewis@yahoo.com
PROFESSIONAL PROFILE
Seasoned, client focused professional with extensive experience in customer relations, executive
administrative assistant and sales. An innovative, people oriented, and results-driven individual with
background in both hotel and publishing organizations. Received multiple awards for excellence in client
relations and sales.
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PROFESSIONAL SUMMARY
Harper Collins Publishers, Scranton, PA
Executive Assistant to Vice President Distribution 2009-2013
 Prepared dailywarehouse status,budgetanalysisand productivityreports
 Coordinatedcustomertoursof warehouse
 Streamlinedvacationschedulingof warehouse supervisors
 Provenabilitytoworkindependently,manage multiple projectsandmeettightdeadlines
 Accountable forFacility ManagerandReceivingCoordinatorintheirabsence
 Warehouse supplypurchase agent
Harper Collins Publishers, Scranton, PA
Customer Service Representative 2007-2009
 Unwaveringcommitmenttocustomerservice, abilitytobuildproductive relationships,resolvecomplex
issuesandwincustomerloyalty
 Officiallycommended forinitiative,enthusiasm, tenacity,persuasiveness,intensecustomerfocusand
dependabilityinperformance evaluations
 Managed high-volume workloadwithinadeadline-drivenenvironment.Consistentlymetperformance
benchmarksinall areasof speed,accuracyand volume
 Strategic-relationship/partnership-buildingskills. Solveproblemscreatively,anduse tactand diplomacy
to findcommongroundand achieve positive outcomes
The Inn at Nichols Village, Clarks Summit, PA
Director of Sales 1998-2006
 Maintainedexistingaccounts andsecurednew accountsvia outside salescalls, trade shows andclient
gatherings
 Managed onsite corporate meetings andsocial events
 Developedadvertisingandpromotions campaign
 Managed staff of four
 Launchednational marketingcampaignforhotel andrestaurants

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The Lenox Hotel, Boston, MA
Sales Manager 1995-1998
 Securedall groupbusinessonanational andinternational basisforluxuryhotel
 Integral role inraisinghotels’statusfromtwotofourdiamondintwo years
 Increasedaverage grouprate by 35%
 OutstandingPerformanceAward1996, and SalesManagerof the Year Award1997
Coldwell Banker Relocation Services, Denver CO
Office Manager 1994-1995
 Organizedall start-upaspectsof newdivisionwithinColdwell Banker
 Coordinatednational saleseffortof new andexistingoffices
 Travel arrangementsforsalesexecutives
The Denver Hilton Hotel, Denver, CO
Sales Manager 1992-1994
 Securedaccountsincludingassociation,governmentandtour and travel marketsona national basis
 Createdandplannedmonthlycustomergatherings
 SalesManagerof the Quarter Award1993 and 1994
The Grand Hotel, Washington, DC
Senior Sales Manager 1988-1992
 Coordinatedandmanaged“Headsof State”visitsandcoordinatedwithSecretService contingents
 Managed staff of five salesrepresentatives
 Doubled associationaccountbase
 Manager of the Year Award1990 and 1991
Associated Luxury Hotels, Inc., Washington, DC
Sales Manager 1987-1988
 Coordinated all start-upaspectsof newcompany
 Negotiatedreal estate contractsforoffice space
 Plannedall customersocial events
 Securednewgroupbusinessfor21 luxuryhotels
Fairmont Hotel Company, Washington, DC
Sales Coordinator 1981-1987
 Administrative AssistanttoVPSales
 Arrangedsocial gatheringsforclientsandsalesexecutives
 Travel coordinatorforsalesexecutives
 Liaisonbetween corporate clientsandfourluxuryhotels
Education
1976-1978 Keystone College, LaPlume,PA, AssociatesDegreeFine Arts
2004 CompletedDale Carnegie SalesCourse andPublicSpeaking
2007-2011- MinorityLeader,LaPlume Township