1. Stephen Lehmann
Midwest Hotels Sales & Marketing Director
Butte, MT 59701
rhino4343@gmail.com - 406-5894814
•
• 25+ years customer service/sales
• Strive to create win/win situations
• Advertising sales consultant/multi media
• Sales representative/coach
• Supervisor
• Director Sales & Marketing
• General Management
• District/regional sales management
Sales & Marketing Director:Best Western Plus Flathead lake Inn & Suites Kalispell, Mt
2012-2013
Director Sales & Marketing
Worked directly with chamber of commerce in county out of county
Set up new accounts in state out of state direct bill, govt. rates (ccr)
Worked directly with hotwire, hotels.com, expedia, orbitz, & priceline
Built new accounts with coke, franz, magazines, newspapers, billboards
Framed and outlined business relationships within community
Closed deals, generated new business from other hotels
Communicated clearly with CEO, GM, front desk and staff
Dealt directly with revenue, web hosting, accounts receivable and forecasts for hotel
Motivated, " created energy", within staff and hospitality industry
Willing to relocate: Anywhere
Authorized to work in the US for any employer
WORK EXPERIENCE
Front Desk Night Audit
Microtel Inn & Suites - Bozeman, MT - October 2016 to Present
Some sales Front desk presently.
Sales & Marketing Director
Best Western Flathead Inn & Suites - Kalispell, MT - June 2011 to November 2013
Guest relations manager.
Marketing in the hotel industry. I am responsible for maximizing the hotel's revenues by developing programs to
increase occupancy and make profitable use of its accommodation, meeting and leisure facilities. I maintained
awareness and factors that influence the hotel industry and gain a deep understanding of the needs and
attitudes of a hotel’s guests. I am responsible for coordinating marketing and promotional activities to meet
customer needs, working closely with other hotel staff to ensure customers are satisfied with the facilities and
their time there.
Customers may choose a hotel on the basis of its location; its access to road, rail or air travel; its meeting
facilities; its reputation for hospitality; or its price. I identified the factors that shape the hotel’s appeal to

2. customers.I Monitored customer reviews on my own website or on hotel booking sites to identify the strengths
and weaknesses. Trip Advisor. I Speak to guests in person or in follow up calls. Review travel industry research
to identify trends that could affect the hotel, such as increasing demand for low-cost family accommodations,
or fuel prices, or better facilities for business travelers.
Midwest Hotels Sales & Marketing Director
Howard Johnson - Billings, MT - 2010 to 2012
Developed and maintained sales proposals, desktop publishing, rate cards, high a.d.r
Supervised front desk as needed, implementation of marketing materials
Executed a wide variety of details, direct mail, email, outbound calls, trade shows
Dealt with customer relations, promotions, media advertisements
Maintained open lines of communications, staff, CEO, CFO, Gm
Developed a lead generation, researched markets, trends and trade shows
Sponsored promotions, events and seminars
Set up direct bill, corp.rate, set up conventions, marketed seven hotels in three states
Choice hotels, Wyndham hotels, Best western Suites-Plus
Set up proposals for new and previous companies, met with business owners
Sound understanding of marketing principles
Ability to operate under solid pressure and meet tight deadlines
Good team player and should meet or exceed team goals
Self-motivated, confident, energetic, creative and competitive
.
Diversified Transportation Broker
Diversified Trucking and transportation comp. - Whitefish, MT - 2009 to 2010
Orchestrated shipments of goods/services nationwide
• Built/maintained excellent customer relations
• Utilized and scheduled freight ground/rail and over-seas transportation
• Received positive customer feedback on a regular basis
Regional Sales Manager
Your Community Yellow Pages - Temecula, CA - 2005 to 2007
with individuals from various places and backgrounds, states, and nations
• Led, trained, and supervised team of 27 sales reps
• Illustrated camaraderie and resolved conflicts
Advertising Sales Representative
Verizon - Carlsbad, CA - 2004 to 2004
Prepared lists of prospects, generating new customer base
• Wrote, designed, and produced yellow page advertisements
• Visited advertisers to point out advantages of own publication
• Structured business to business relations
All Protection Securities Sales Representative
All Protection Securities and Investments - Temecula, CA - 2003 to 2004
Trained by and worked closely with founder of company
• Executed daily operations of seeking new commercial business, as well as residential
• Displayed/demonstrated product, using samples and catalog emphasizing salable features
• Quoted prices and credit terms and prepared sales contracts for orders obtained

3. Equinox International Director Sales/Team Supervisor
Equinox International - Las Vegas, NV - 1998 to 2002
Learned importance of maintaining a healthy lifestyle
• Gained and shared product knowledge with prospective customers/business owners
• Established working relations with doctors, dentists, chiropractors, and other professional
• Team leader, demonstrated & marketed health care products
EDUCATION
Business Management
Flathead Community College - Kalispell, MT
2012 to 2013
Gen. Ed. / psychology
Santa Ana College - Santa Ana, CA
August 1985 to September 1988
SKILLS
The art of salesmanship Bill Goulld Inc. Las Vegas , NV. (4 years)
LINKS
http://linkedin.com
CERTIFICATIONS/LICENSES
MSU Hospitality
PUBLICATIONS
Steve Steinhart sales management course
ADDITIONAL INFORMATION
References : Scott Reinke Best Western Flathead Inn & Suites 406-261-0805 Ashley Langton 541-2285796
former GM