1. CORIANNE WRIGHT
12051 Alta Carmel Ct#200 San Diego,CA 92128 Cell Phone: (760) 509-5691 hopkinscorianne@gmail.com
PROFESSIONAL SUMMARY
Seeking a fulfilling position in a professional environment that offers growth opportunities and allows me to utilize
my leadership skills and experience.
SKILLS
- Medical terminology - Excellent problem solver
- Excellent verbal communication - Adept multi-tasker
- Close attention to detail - Office support (phones, faxing, filing, copying)
- Resourceful and reliable worker
- Composed and professional demeanor
WORK HISTORY
Police Records Clerk 04/2016 to Current
San Diego Police Department – San Diego, CA
- Interacts extensively with the public, City and department personnel and other law enforcement agencies on the telephone
and in person in a courteous and tactful manner
- Interprets documentation from Department of Motor Vehicles (DMV) and DOJ in order to verify pre-existing records for
accuracy and validations; modifies as needed and makes entries of vehicles, protective orders, and missing persons
- Checks both electronic and paper documentation for completeness, accuracy and compliance with legal and other
requirements
- Maintains and purges reports in accordance with city and state guidelines
- Sends and receives teletype messages from DOJ and other law enforcement agencies
- Input and update stolen and recovered vehicles along with missing people, temporary restraining orders, warrants,
private tows and repossessions
Police Dispatcher, 12/2015 to 04/2016
San Diego Police Department – San Diego, CA
- Answers 911 and administrative police calls in an efficient manner.
- Condenses large amounts of information into readable and sensible text for emergency personnel to understand.
- Dispatches appropriate emergency personnel to the correct location in a timely manner.
- Handles stressful and chaotic situations with a calm demeanor.
- Multi-tasks by talking, typing, and dispatching on multiple radio frequencies.
Medical Records Clerk, 07/2014 to 12/2015
Kaiser Permanente (temporary position through AppleOne) – Anaheim, CA
- Followed appropriate HIPAA guidelines to ensure patient privacy.
- Prepared and sorted medical documents to be ready for scanning.
- Scanned medical documents into system for indexing.
- Indexed medical documents with accuracy to ensure they are visible within the electronic health record.
- Audited documents to ensure they were properly indexed into the appropriate chart.
- Answered phone line to dispatch couriers to correct locations for stat and routine deliveries.
- Met or exceeded the daily goal of 15 lbs of work, often reaching 18-20lbs.
Barista,05/2008 to 5/2010 Supe rvisor, 5/2010 to 02/2014 Barista, 02/2014 to 6/2014
Starbucks Coffee Company – Downtown Disney, Anaheim, CA
- Provided a legendary customer experience to generate a loyal clientele.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Helped drive sales goals and achieve monthly quotas.

2. - Participated in physical inventory counts every time period.
- Made handcrafted quality beverages
Type setter/ Accounts Receivable, 04/2007 to 03/2008
Business Cards Tomorrow – Costa Mesa, CA
- Typesetting stamps and business cards for clients
- Preparing Invoices
- Batching the credit card transactions for the day
- Accurately read, understood, and carried out written instructions.
Re staurant Manager, 06/2001 to 03/2007
Pat and Oscars – Carlsbad, CA
- Carefully interviewed, selected, trained and supervised staff.
- Promoted a positive atmosphere and went above and beyond to guarantee each customer received
exceptional food and service.
- Led and directed team members on effective methods, operations and procedures.
- Scheduled staff shifts to cover peaks and lulls.
- Went into the community to promote catering services
CORIANNE WRIGHT
12051 AltaCarmel Ct #200 San Diego,CA 92128 Cell Phone: (760) 509-5691 hopkinscorianne@gmail.com
EDUCATION
Health Information Technology, Current
Cypress College – Cypress, CA
- Top 6% of student body for Fall 2013
- Received an A in Medical Terminology
- Received an A in Health Information Management
- Received an A in Trends in Healthcare Delivery
Cosmetology License 2007 -2008
Paul Mitchell The School – Costa Mesa, CA
High School Diploma, 1999-2003
La Costa Canyon High School – La Costa, CA
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