Victoria Nielsen-Faulkner is an experienced administrative professional and property manager seeking a challenging career opportunity. She has over 10 years of experience in leasing, property management, customer service, and administrative roles. Her skills include marketing, leasing, accounts receivable/payable, legal aspects of property management, fair housing training, and various property management software programs. She has a notary public certification and is licensed in Arizona.

1. 2
Victoria J. Nielsen-Faulkner
8403 North 108th
Lane
Peoria, Arizona 85345
623-933-6926 Home
623-308-2381 Cell
OBJECTIVE
I work as a team player,I like to use all my skills showing positive reinforcement, professionalism, and structure in
following properprotocol and procedures to ensure safety and confidence in whatever situation or problem may
arise. Always treating everyone with politeness,respect and equality.Also, I am a responsible administrative
professional with exceptional organization and independent work skills in search of a potential challenging career, with a
Company that will utilize my current skills as well as encourage personal and professional growth.
EDUCATION
September 2003 Fremont Adult School Notary Public Courseand Certification
Fall 2000 Fremont Adult School French, MS Word, and Excel
August 1994 OhloneCollege Psychology 101, Career planning, General Ed.
November 16-17 Rio Salado College Legal Aspects of Property Management & Property Management
SKILLS
Licensed Notary AZ to Sept 2019 Leasing over 10 years Resourceful
ExceptionallyOrganized ConciergeEtiquette Knowledgeable Fair Housing Trained (2
Acct Payable/Receivable Senzar/Marketing Trained AMSIRent-RollFocusTrained
Yardi/ On Site/One SiteTrained Mold Training Cert Office/ Receptionist
#1 Customer Service/Phones On Site Management Motivated
Cash handling Merchandising-Retail Sales Filing/organizationalskills
EMPLOYMENT
10/2016 to present time Independent Contractor Phoenix, AZ
Administration
While going back to school part time assisting Ms. Gavin with Administrative duties Part time. Assisting her with
Her Sales and Book Expos as well as Data Entry Duties of her clients.Also assisting with her new Real-estate office
Pin Sun City research and data entry, Calls. With potential ofbecoming a Property Manager for Exit Realty. Also
eventually getting my Real Estate License to assist in some sales.
10/2016 to Present
Leasing Career Strategies Temp Agency Phoenix, AZ
Also work on call for Career Strategiesfilling in as needed,Phones, Leasing duties.Tours. Filing.
07/24/2016 to 10.25.2016 My Office Business Suites Glendale, AZ
Concierge / Sales
Work Front Desk for 32 office spaces, up to 16 or more different businesses. Greeting Businesses and there
clients/Employeesas they arrive into office. Tour site for potential renters.Make coffee. Restock Items as needed.
Order items for site as needed. Clean and vacuum as needed. Answer phones, email messages or transfer calls as
needed.Organize files, drawers. End of month count reports. End of day reports. Schedule conference rooms. Move
tablesand chairsroom to room to stage as needed for events. Inventory office furniture and stocked items. Mail
pick up and sort to Mail boxes. Received and mail out packages to businesses. Set up Xerox copier for Businesses.
Plan events, Phones.Assist othersites with events. Transfer to Arrowhead Ranch on 51st
to work sales as well.
07/05/2013 to March22, 2014 Alliance Properties/Ironhorse N Phoenix, AZ
Leasing Sales Associate 602-778-2800 HR
Leasing apartments,Phones, Tours, open and close models. Lease move ins/move outs,Work orders. Assist with
resident functions, Help plan functions, Monthly Calendar,nightly reports,WMR reports, ARW Portal, Yardi.
Onsite. 10days as needed.Handle any and all office filing, reports, cleaning as well as all other duties asked to
perform as needed.

2. 2
02/2012 to 06/2013 MacysArrowhead Mall Glendale, AZ
Sales 623-979-7900
Part time sales Associate in all areas of store as well as recovery clean up as needed.Assisting customers with
merchandise sales orders not found in store. Ring up customers. Clean up sales floor. Put away merchandise. Assist
any and all customers as needed with all their service needs in a polite and respectful manner. Answer phones.
Open credits. Open and close registers.
07/2011 to 02/2012 Fighter Country Inn, Luke AFB Glendale, AZ
Part time Guest Service Representative 623-856-7440
Answer phones, make reservations, Daily check guests in and out of rooms. Sundry sales, check and restock all
sundries, coffee and business center in lobby area. Group reservations.Open and Close cash drawer shifts.
03/10 to 07/2011 Kohl's Department Store S. Peoria, AZ
Part time Customer Service/ POS 623-877-0177
Greeted customers. Worked return counter, payments, sales, exchanges, damages, merchandise reference for customers. Change
drawers. Opening and closing shifts.
09/09 to 03/10 Macys West-Biltmore Phoenix, Az.
P/T Sales Associate 602-468-2100
Greet & assistcustomers, ensure department areas maintained. Ring sales to customers as needed.
Open & closing hours.
04/2005-02/2009 David Walker & Associates San Jose, CA
Security for Navy Federal Accounts/AT-FP/Patrol-Area Security Supervisor 408-947-1500
Patrolled sites armed and unarmed. Observations and documentation of reports, ensuring properties are being secured as
needed and under direction of Ships Captain, supervised over staff on duty. Worked with staff, and vendors on a daily basis
greeting and documentation. Received packages for staff, phones, paging as ordered. Facilitated Radio transmissions. Patrolled
Federal as well as private Apartment Communities ensuring safety and monitoring for any illegal activities.
*worked security until another full time leasing/apt position came available.
10/03- 02/2009 Renoir Staffing Oakland, CA
Leasing/Administrator/Office 800-573-2220
Responsible for filling in at diverse locations and positions as needed. I am adaptable to many different residential property
management programs. I exercise fair housing practices, assiston-site management with all daily activities and projects as needed.
Working with all programs properties may be using, following same guidelines but being flexible to the needs and demands the
company may require. Worked with Prometheus, Sequoia Equities, and N.A. Stevens, as well as worked in the corporate areas of
Receptionist and Administrative areas.
10/2006-8/2007 Spieker Companies Mt View, CA
Assistant Community Manager 650-968-2660
Signed on as Assistant Community Manager worked as acting Manager at The Arbors of Mt View for severalmonths. Duties
area as follows, Phones, Leasing, filing, Conducted Fire Safety for Fire Department Inspections since 12/06 to 6/07. Organized
and staged office for better performance to a quality standard adding value to the property. Performed resident retention to
better assist a Bi-Lingual property working towards a better community. Communicating with residents needed information.
Scheduling vendors, upgraded interiors for rental increases, improving quality standards. Clean up of exteriors.
* Went to Security as I was re-cooperating from surgery.
05/2005-12/2005 EBCM/ Vernal Apartments Manteca/ Rohnert Park, CA
Resident Manager 707-584-5123
On Site Manager for a HUD conversion, conventional property.Trainingon Yardi, filing, reorganizing office, phones, leasing,supervising
maintenance andvendors, scheduling, customer service to residents andguests.
Accounts payable,rent roll. Assisted with sale of property. Toured property with potential buyers, arraignedinspections, designed floor plan
maps for escrow, as well as detail to whatever needed to ensure theclosingsale.Letter of recommendationuponrequest available. (Vernal
Property sold quickly)Accepteda positionin security, relocatedback to Bayarea.
04/2004 –5/2005 Matteson Companies Redwood City, CA
Park wood Place Apartments-Assistant Manager/Admin. 650-556-1500
Lease Apartments to prospective residents,Phone, Tours of property, Market Surveys, with reports, Work Orders for current resident issues.
Help in resolving issues on-site with current residents, noise complaints,andall other resident relatedissues. Workingon AMSI,learning
Matteson Companies, rent roll, ledgers, policy andprocedures, as well as vendor accounts payable. Filing, as well as reorganizing files.
Door king gate program,Fair housingtraining. * Offeredpositionin MantecaCalifornia relocated to Manteca ona long-term agreement.

3. 2