Mirryah Bennett Resume for Sales and Customer Service Roles
1. Mirryah Bennett
Willing to relocate | Desired Job Type: Full/Part time | Authorized to work in the US for
any employer.
320 w 2400 S
Perry, UT 84302
(801) 668-2054
mirryahb@gmail.com
EXPERIENCE
Wayfair, Ogden, UT — Sales Representative
09/2015-01/2016
Delivered prompt, accurate and excellent customer service.
Customer private/personal account information
Email customer's quotes
Provided accurate and appropriate information in response to customer inquiries
Properly directed inbound calls in phone queues to improve call flow.
Notepad, Microsoft Word and Microsoft Excel, Outlook
Accomplishments
Made customers happy with the way i handled call flow, professional and very
friendly.
eSurance, Ogden, UT — Customer Service Representative
11/2014-08/2015
Delivered prompt,accurate and excellent customer service.
Customer private/personal accountinformation
Send customers over to supervisors for kudos calls.
Email customer's policydocumentpages /ID cards
Provided accurate and appropriate information in response to customer inquiries
Properly directed inbound calls in phone queues to improve call flow.
Notepad,Microsoft Word and Microsoft Excel, Outlook
Accessed customers policies to add/remove drivers/vehicles
VIN numbers
Excellent understanding ofthe car insurance world.
Applied discounts to save customers as much money.
Excellent at multitasking and using multiple computer programs atonce.
The Outlaw Saloon, Ogden, UT — Waitress (Weekend Night
Job)
SKILLS
Multitasking multiple
programs at once.
Typing 85+ wpm
Copier, printer,
scanner and other office
machine experience
LANGUAGES
English
SCHOOL
Graduated from Box Elder
High School w/ High School
Diploma.
Sips & Tips - Completed The
S.M.A.R.T program in Logan,
UT for Server & Management
Alcohol Responsibility
Training.
Business classes at Weber
Applied Tech College - Not
graduated yet.
2. 01/2013-Current
Accepted payment from customers and provided correctchange as necessary.
Assisted Co-Workers,Team environment
Checked patrons'identification to ensure thatthey met minimum age requirements for
consumption ofalcoholic beverage
Cleaned and maintained the beverage area, displaycases,equipmentand order
transaction area.
Re-Stock coolers/fridges atthe end of the night with exact inventory count of
beverages.
Cleaned up spilled food,drink and broken dishes,and removed emptybottles and
trash.
Served alcoholic and non alcoholic beverages and food orders to customers at
various tables in sections.
Provided prompt,efficient, friendly, and quality service at all times.
Made myselfa successful known waitress,very friendly and sociable.
Noble Finance, Brigham City, UT — Collections Agent
03/2014--10/2014
Called people on pastdue payments and documentevery call.
Took payments on companycomputer
Access to bank bag and bank key
Background and Creditreport checks
Bankruptcy
Faxing sheets ofdocuments to various locations.
Using customer personal information (ssn,address,other names used in past)
Professionallydressed everyday, and give correct and accurate information regarding
credit checks,and the amountof loan each person was available for.
Teleperformance, Ogden, UT — Customer Service
Representative
03/2014--10/2014
Delivered prompt,accurate and excellent customer service.
Customer private/personal accountinformation
Send customers over to surveys, based on the excellent customer service Iprovided.
Send each customer a follow up email
Provided accurate and appropriate information in response to customer inquiries
3. Properly directed inbound calls in phone queues to improve call flow.
Notepad,Microsoft Word and Microsoft Excel
Links
https://www.facebook.com/MirryahBennett1