Colleen Gray has over 30 years of experience as an executive assistant and sales support analyst for Hewlett-Packard. She has a proven track record of managing office procedures efficiently and is proficient in Microsoft Office, project management, and customer service. Currently, she is seeking a new role where she can utilize her strong organizational, problem-solving, and multi-tasking skills.

1. COLLEEN GRAY
Greenbelt, MD 20770 • (301-526-7699) • colleengray53@gmail.com
SUMMARY
Detail-oriented Executive Assistant who has a proven record of efficiency in creating, organizing and managing
office procedures. Proficient in a wide range of computer applications. Extensive experience working with a
Fortune 500 company. An independent, worker who is able to meet deadlines efficiently without sacrificing
accuracy; able to grow positive relationships with clients and colleagues at all organizational levels. Strengths
include strong problem solving skills, organizational skills and a multitasker. Expertise includes:
• Microsoft Suite
• Project Management
• Professional Presentations
• Report Preparation
• Computer Savvy
• Customer Service
• General Office Skills
• Written Correspondence
PROFESSIONAL EXPERIENCE
HEWLETT-PACKARDCOMPANY, Greenbelt, MD 1982 - 2014
Sales Support Management Analyst (April 2009-June 2014)
Created and analyzed data to create executive level reports showing the health of the business.
 Researched,coordinated, managed and created weekly and monthly business reports that showed the health of our
business.
 Created quarterly statistical reports that assisted in keeping track of sales performance.
 Managed the bonus compensation plan for the sales team insuring that all bonuses were calculated, tracked,
submitted and paid in a timely manner.
 Served as Project Manager for the sales intelligence database,to track historical data from customer’s RFP’s
(request for proposals).
 Coordinated sales account assignments that were tracked and entered in to the Omega database.
 Managed sales tracking tool which kept management informed on customer opportunities that were being worked
by the sales team.
HEWLETT-PACKARDCOMPANY, Rockville, MD
Executive Assistant / On-Boarding Specialist (April 2008- April 2009)
On boarded sales professionals and performed high level executive assistant support to the Director of the Public Sector
Imaging and Printing Group.
 Managed on-boarding of new employees to begin their first day with the Imaging and Printing Group; this
included laptop re-imaging, obtaining all new hire tools that were needed for new employees.
 Managed organization’s SharePoint site for easy access to critical business documents.
 Researched and created statisticalreports in Excel and PowerPoint for the Director’s needs.
 Analyzed customer RFP’s and directed potential opportunities to the appropriate sales representative.
 Scheduled and attended executive proposal reviews for the departments RFP’s before they were submitted to the
customer.
 Maintained manager’s calendar, travel schedule, aligned priorities and scheduled appointments and meetings.
 Served as department’s point of contact for administrative and Human Resources needs.

2. Colleen Gray 301-526-7699 colleengray53@gmail.com Page 2
HEWLETT-PACKARDCOMPANY, Rockville, MD
Executive Assistant / Sales Operations Coordinator (February 2007- April 2008)
Assisted the manager and account sales representatives with individual and departmental needs.
 Assisted the sales team in converting demo equipment placed at customers’ sites into over $1M in sales.
 Provided front-line customer assistance for pre-sales and post-sales issues; owned and closed all customer
escalations.
 Assisted account managers with pricing on customer equipment.
 Monitored, tracked and reported district sales performance in Excel and PowerPoint for the Director.
 Created and managed the account lists for the Director of all account managers in the department.
 Maintained manager’s calendar, travel schedule, aligned priorities and scheduled appointments and meetings.
HEWLETT-PACKARDCOMPANY, Rockville, MD
Executive Assistant (May 2000-February 2007)
Provided superior executive assistant support to the Executive Vice President of the Imaging and Printing Group.
 Coordinated meetings and special events, including site selection, budget control, logistical and travel
arrangements,preparing and disseminating meeting materials and information.
 Designed and assembled data to prepare PowerPoint presentations, Excel spreadsheets,graphs and statistical
reports for internal and externalcustomers.
 Maintained manager’s calendar, travel schedule, aligned priorities and scheduled appointments and meetings.
 Managed high volume of correspondence including composing and preparing letters on manager’s behalf and
developed the organization’s standard letter format.
 Managed and coordinated candidate interviews for new employees.
 Managed and tracked all Professional Service Agreements,Purchase Orders and Blanket Purchase Orders
associated with the department.
 Performed and managed administrative tasks and processes on behalf of the General Manager and Vice President.
ADDITIONAL RELEVANT EXPERIENCE
EXECUTIVE ASSISTANT TO REGION GM, Hewlett-Packard Company, Rockville, MD
ADMINISTRATIVE ASSISTANT, Hewlett-Packard Company, Baltimore, MD
ADMINISTRATIVE ASSISTANT, Mercantile Bank & Trust, Baltimore MD
TECHNICAL SKILLS
Microsoft Word Microsoft Excel Microsoft PowerPoint
Microsoft Outlook Microsoft SharePoint Sales Force
Internet
EDUCATION
Morgan State University, Business Administration, Baltimore, MD (3 years)
PROFESSIONAL DEVELOPMENT
Decker Effective Communication
Team Building
Project Management Class