Coachwise worked closely in partnership with the RFL to streamline its existing processes and procedures and set up a more efficient and effective RFL qualifications administration arm. For more case studies see www.coachwise.ltd.uk/case-studies

1. RFL Qualification and
Event Administration
‘The RFL chose to work with Coachwise
because they are the specialists in the
delivery of coach education administration.
Their flexible approach meant we worked
on the development together, to find a
solution that fits. It saves us time and
money, allowing valuable in-house
Significant 15% increase inmonths
completion statistics in 12
resource to be deployed elsewhere.’
Fiona Allen, Business Support Manager,
Performance and Coaching, RFL
Cost-effective solution provided
under one roof
www.coachwise.ltd.uk ‘Template for success’ established

2. Client: The Rugby Football League (RFL)
The Job The Results
Provision of qualification and event administration services for • The solution has provided a cost-effective outsourced solution to
the RFL Level 1 and Level 2 UK Coaching Certificate (UKCC) the RFL.
qualifications, including call centre, warehousing and
• The RFL benefited from the existing qualification/event-
distribution services.
management infrastructure that was in place at Coachwise.
• A ‘template for success’ now exists to extend services with
The Solution
minimal investment or resource from the RFL.
Coachwise worked closely in partnership with the RFL to streamline
• The RFL benefits from different elements of the service
its existing processes and procedures and set up a more efficient
being brought together under one roof, and the inherent
and effective RFL qualifications administration arm. The initial set-up
understanding within Coachwise of awarding
accommodated the migration of qualifications to the Qualifications
organisation requirements.
and Credit Framework (QCF).
• Completion statistics have increased by approximately 15% in
The services Coachwise now provides include:
12 months.
• working with regional and HQ staff regarding the administration of
the courses
What the Client Says
“
• processing bookings for learners, including taking payments
The RFL chose to work with Coachwise because they are
• recording, holding and managing data on an event-management the specialists in the delivery of coach education
system and providing management reports to the RFL administration. Their flexible approach meant we worked on the
development together, to find a solution that fits. It saves us time and
• liaising with 1st4sport Qualifications on the RFL’s behalf, regarding money, allowing valuable in-house resource to be deployed elsewhere.
specific enquiries and meeting awarding organisation criteria
Coachwise’s existing infrastructure meant we didn’t need to invest in
• recording post-course information and issuing results to costly event-management software or bespoke development
learners...and much more! in-house. Plus, they were flexible enough to tailor the solution to
our specific needs, which was fantastic for us.
The service is excellent, Coachwise staff are approachable and
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“
amenable, and we really do feel like we are working in partnership.
The burden is lifted, in terms of financial processing and
administration, yet the reports we receive mean we retain control
and still have the information we need.
15 % increased completion
statistics in 12 months
Fiona Allen, Business Support Manager,
Performance and Coaching, RFL
For more information, call us on 0113-231 1310
www.coachwise.ltd.uk