1. Cynthia Menzel Ercolano
clmje@yahoo.com
WORK EXPERIENCE
Hoag Hospital | Newport Beach, California Nov 2005 – June 2014
Business Office
• Processed all work in a timely manner
• Improved work flow
• Provided ambulance transport sheets
• Liaison- attorneys, insurance, courts
• Processed subpoenas and authorizations
• Assembled audit requests
• Received/returned telephone calls
• Proficient in Microsoft Office, Excel, Scanning, Word
Hoag Hospital Eligibility Assistant Sep 2000 - Nov 2005
• Updated/ Distributed Excel program with monthly physician rosters
• Contact with insurance companies to verify insurance for date and type of service
• Updated computer systems to reflect fresh information
SKILLS/ACCOMPLISHMENTS
• Knowledge of Windows operating system
• Working knowledge of HIPAA laws
• Excellent attendance records
RELATED EDUCATION
Santa Ana College | Santa Ana, California 2002-2005
• Completed college coursework in the Physician’s Assistant Program
PROFESSIONAL MEMBERSHIPS / AFFILIATIONS
• Current member of California Health Information Association.
• Currently belong to non-profit charity organization providing funding and support for various
charities.