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ASHLIE Leslie update

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ASHLIE Leslie update

  1. 1. ASHLIE K. LESLIE 119 Tower Dr. | Statesville, NC 28677 (704)-942-4775 | EDUCATION THE UNIVERSITY OF NORTH CAROLINA AT CHARLOTTE Charlotte, NC BA- Psychology| Minor-Sociology December 2011 EXPERIENCE LESLIE CHIROPRACTIC Mooresville, NC Office Manager February 2012-current  Provide exceptional customer service  Review and verify patient coverage of insurance and answer billing questions that patients have  Effectively explain discrepancies patients have with their bills and show them why they owed the amount they did  Maintain the Re-credential process for the doctor, making sure the companies credentialed with have proper and updated license and insurance information every 90 days.  Perform weekly audits to ensure all codes are entered into the Electronic Medical Records is correct before being billed out to insurance companies  Accounts payable and accounts receivable  Constantly reviewing and updating HIPPA policies to keep office in compliance.  Conduct on site-specific OSHA training  Created a social media page for the practice LAKE NORMAN FAMILY MEDICINE (Piedmont Healthcare) Mooresville, NC Medical Assistant May 2006- July 2009  Assisted the doctors and physician assistant in routine exams and procedures  Team leader for clinical staff when questions or problems arose during and after the implementation of the new Electronic Medical Records system, which was Allscripts Enterprise  With quick mastery of the system it resulted in being selected to enter paper data of patients into the new system  Comforted patients in distress by anticipating their anxieties and proactively addressing questions or concerns  Reported test results to patients and instructed the patients on the doctors recommendations  Obtained vital signs on each patient and entered the results in the system  Ran the office lab when others were out of the office  Administered common immunizations to patients also included pediatric patients SUMMIT PLACE (Five Star Senior Living) Mooresville, NC CNA October 2005 -May 2006  Assisted residents with activities of daily living including: eating, bathing, and personal hygiene/grooming  Mainly worked very close to those individuals who suffered from Alzheimer’s  Kept family members updated on the status of loved ones including answering questions and their concerns GNC Huntersville, NC Sales Associate October 2002-October 2005  Provided excellent customer service
  2. 2.  Became familiar with the supplements and vitamins that were offered