Racquel R. Collins is seeking a career in business and human resources. She has a Bachelor's degree in Business Administration with a concentration in Human Resources from the University of New Orleans. She has work experience in human resources, customer service, and administrative roles at the Department of Veterans Affairs, a VA hospital, a gastroenterology center, and Lincoln University. Her objective is to continue her professional and educational growth in business and human resources.

1. Racquel R. Collins
10230 Heritage Drive
New Orleans, LA 70127
rrc_robin@yahoo.com ─ (504) 554-1487
OBJECTIVE: To continue on a path of professional and educational growth in Business and
Human Resources. Possesses the ability to build strong relationships and work collaboratively
with all team members while providing a high level of customer service and client satisfaction.
EDUCATION
2015 The University of New Orleans
Bachelor of Business Administration-concentration in Human Resources
Graduated- May 15, 2015
.
WORK EXPERIENCE
8/2012-5/2015 Student Worker, Department of Veterans Affairs, Marrero, LA
 Demonstrated knowledge and understanding of VA benefit information
 Utilized effective computer skills to enter a diversity of client data
 Responsible for filing correspondence, reviewing documents for accuracy
and general office support
1/2014-5/2014 Intern-Human Resources, Veterans Affairs Hospital, New Orleans, LA
 Performed administrative, scheduling and support functions throughout the
hiring process
 Maintained filing system in accordance with hospital and legal requirements
5/2012-8/2012 Summer Intern, Delta Gastroenterology Center, Southaven, MS
 Collect and record patient demographic and financial information
 Responsible for precertification of eligible medical services and procedures
 Ensure accuracy of documentation to meet insurer guidelines for payment of
services
 Maintained a strong customer service focus while working collaboratively
within the team to meet the needs of the medical center and patients
9/2010-5/2011 Student Worker, Veterans Affairs, Lincoln University, Jefferson City, MO
 Perform a wide variety of administrative duties to support the work of the
department leaders and staff
 Receive and screen visitors and phone calls
 Collect, review and interpret documentation for veteran certification
References
 Upon Request