1. Christopher Lawrence Burich
TechBurich@gmail.com
(209) 450-8427
SUMMARY:
● Have over 7 Years of work experience in the information technology field.
● Performs desktop deployment and maintenance of core OS and imaging
● Repair,installs,upgrades,and maintainsdesktopandnotebookcomputersaswell asprinters
and scanners, tablets, smart phones.
● Resolve PC hardware/software problems following in-house procedures
● Migrated over 400 computers from Windows XP to Windows 7.
● Installing and configuring home security surveillance camera systems that you can monitor
from you smart-phone or table
● Help Desk and Desktop support
TECHNICAL EXPERTISE:
Linux OSUbuntu 12.4,13.4,13.10, WindowsXP,Windows7,Windows8,Mac OS X(ALL),Microsoft
Office 2013, GhostEnterprise 7.0, RMS, Track-it,AcronisTrue Image,Gmail,Google Docs,DHCP,
DNS, WindowsServer2003, 2008 andeBay,Avalanche,Monsoon.Motorola(POS),ZEBA, Break-Fix
HP Lenovo, DELL, HP, Mac Bookpro, I MAC, NCR, Macintosh, nightowl,Scanmaster/MeirtaD
PROFESSIONAL EXPERIENCE:
Vallarta Supermarket’s Dec2016-Present
District 4 IT FieldService Technician
 Assorted Hardware: POS Systems—NCR 5965, NCR 7600 Registers, 7878 Scanner
Scales is the POS system. Servers, virtual Serves, MoneyGram PCs Bio-pay, All trust,
California Lottery Machines Scanner-Scales Hobart-Scales VeriFone ATM Pin pads and
Air Phones, FM Hand held scanners Terminals, Kronos Clocks Maitre’D MSR
MICRImage Check Reader With MSR Panasonic Digital Proprietary Telephones,
Cisco.
 Switches, Routers, Wireless, network drops, port specific configuration.
 Provide IT support on-site and remotely for all IT related equipment for
multiple store locations threw out the central valley.
 End user application support for all end users.
 Diagnose and troubleshoot surveillance systems and related equipment.
Kyocera /Dignity Health May2015-Dec2015
Kyocera Project Install printer Technician
Performinstallsfor DignityHealth at the followingsites
● Mercy Medical Merced,California
● SaintRose DE limaHendersonNevada
● SaintFrancis SanFrancisco,Cali

2. ● Mercy Medical Bakersfield,Cali
● SequoiaRedwoodCity,California
JOB DUTIES
Install over1000 newprinterDevices
● Analyze,install,andconfigureeachprintertoDignityhealth'spolicystandardstocomply
withHIPPA's patientconfidentialityagreement.
● Communicate withINTELbackendsupporttomake IP reservationstoconnecteachdivide to
the newV -landInstall patchcablestorotor switchestoconnectto the port of each
machine.
● Work withsoftware vendorsremotelyMeditechMagic,Lawson,Cerner-,andFluency to
make properconfigurationstoworkwith theirsoftware.
● Install scriptsanddriversoncomputersanddirectthemto right printer.
● Train employeeshowtouse the multi-function printerslikefaxing,scanningandemailing,
usingthe external network of address book,eft.
● Assetmanagementandlogistics
GEEKS on SITE AUG 2014 –May2015
IT Contractor
● Install and configure home security surveillance systems.
● Determine users’ technical needs and provide them with appropriate solutions
● Install hardware, software and device drivers on standalone computers
● Install and configure computer networks including LAN and WAN
● Manage networkconfigurationstoensure thatall computersonanetworkcancommunicate
effectively
● Test computers peripherals,
● hardware and software to ensure that they are working appropriately
● Upgrade software, patches and operating systems on a continuous basis
● Install and configure monitors, keyboards and printers
● Troubleshoot hardware and software problems
● Act as a technical resource in order to assist users with resolving computer issues
● Answer tickets and emails pertaining to users’ computer problems
● Ensure thatall computersare securedeffectivelybyinstallingandupdatingantivirussoftware
● Set up and organize IPs appropriately
● Train users on new software
● Analyze network problems and manage preventative maintenance procedures
● Explain the role of network applications and equipment to the end users
● Maintain documentation of technical maintenance procedures carried out
HewlettPackard, Palo Alto,CA Jul 14-Dec 14
ComputerDesk-side Technician(Black Box Network Services)
● Provide supporttoendusersrelatingtohardware andsoftware,computerapplications,LAN
componentsandperipherals.
● Provide end-usertechnological supportforcomputerandLAN relatedissues.
● Setup,deployment,andmaintenance of end-usermachines.
● Assistinthe discovery,researchandresolutionof technical issues.
● Monitorand respondto phone ande-mail requests fortechnical support.
● Recommendandapplysolutions,includingon-siterepairforremote users.
Goodwill IndustriesofSiliconValley Jun 13 – Mar 14
Electronic-ComputerRefurbishingTech
● Generated an average of 20,000 a month in sales revenue.

3. ● Refurbished over 500 laptops and desktops for online sales, including AV receivers, TV’s,
digital and non-digital cameras, projectors, speakers, tablets, phones, routers, servers, and
other miscellaneous electronics.
● Effectivelydesigned,constructedandmanagedthe operationandsavedthe company$60 for
MicrosoftOS licensesoneachunitsoldonline. Thiswasaccomplishedbydoingresearchand
developing a way for Goodwill to be sold on-line using a free Operating System (Ubuntu)
Goodwill IndustriesofSiliconValley Jun 12 – May 13
IT Administrator
● Provided daily desktop support within a 24/7 working environment.
● Assisted in managing and maintaining repair of all IT equipment.
● Built out and tested retail operating systems.
● Provided programming support for main databases.
● Responsibility for maintaining company intranet sites.
● Provided data restoration for users as needed.
● Coordinated with IT vendor in managing the servers and network environment.
● Carried out data backup processes.
● Assisted with management of network and workstation virus protection programs.
● Assessed individual hardware and software needs and provided appropriate
recommendations.
● Migrated over 400 computers from Windows XP to Windows.
● Performed backup, restore, and create functions for a standard OS image with Acronis.
● Pointof Sale (POS) - Answeredtrouble ticketsremotely, addressedserverissuesbyretrieving
data when machine issues occurred, and troubleshot printer and scanner issues. For issues
thatcouldnotbe resolvedremotely,orwere hardware related,anon-site visitwascompleted
to fix the problem. Thiscouldinvolvearegisterreplacement,configurationof new machines
or machine deployment. Carried out testing of credit, debit, and gift cards. Performed
preventive maintenance on hardware.
TAC Worldwide Staffing- Contractedby the Cityof Santa Clara JAN2006-October2007
ComputerTechnician
● Received assets and moved equipment within or between facilities.
● Staged equipment for build /image activity.
● Used client proprietary tools to execute PC activity.
● Interviewed clients as part of pre-deployment asset discovery.
● Executed equipment replacement activity.
● Updated Asset Management system to reflect work performed.
● Monitored daily activity.
● Installed and maintained PC hardware and software.
● Troubleshooting of network usage and computer peripherals.
● Performed system backups and data recovery.
● Resolved network communication problems independently.
● E-mail administration.
● Disk capacity monitoring and network security.
● Prepared assets for disposition.
● Collaborated with teammates to identify process improvements.
● Escalated issues quickly.
● Assisted other technicians as needed.
● Transported equipment between multiple facilities within an assigned service area.
MONTROSE MOVING – San Jose,CA 2004 - 2005
Rollout Technician

4. ● Planned and implemented major corporate computer moves for up to 700+ PCs.
● CommunicatedwithcompanyprojectmanagersandIT staff to ensure smoothandissue free
transitions for their employees.
● Managed a staff of 25+PC movers to effectively meet hard deadlines.
● Orchestrated the movement of teams in corporate and private environments.
● Facilitated pre-planning and continuous quality control of work environments to make sure
all safety regulations were met.
UnitedStates Navy, San Diego,CA 2001 - 2005
Fuel Specialist/Pumproom Supervisor
Managed the operationof twoAviationPumproomsonthe LGD6 Bonhomme-RichardAmphibious
AssaultVessels
 Managed a Crewof 30 Schedulingprojects andperformingroutine maintenance andrepair
tasksfor entire aviationteam.
● Blueprint design and configuration for new system installations.
● Specialized in repair, maintenance, and installation of centrifugal purifiers.positive
displacement pumps,
● Graduated top of my class for A school.
EDUCATION:
HighSchool diploma,MarylandHighSchool,PineyPoint,MD 1998
GraduatedPall Hall Maritime Academy - PineyPointMaryland 1998 - 1999
De AnzaCollege - Cupertino,CA 2006 - 2008
Ohlone College - Fremont,CA 2009 - 2011