1. Christine Shuba
141 Tuller Road North Syracuse NY 13212
Home: 315-264-3750
b00429075@bryantstratton.edu
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Aspiring Office Information Technology Professional with years of experience managing business
relations and special projects. Serve as primary point of contact for another liaison between management,
employees and vendors. Maintain excellent written and oral communication skills, problem resolution
abilities, and a high-level of confidentiality.
EDUCATION
Bryant & Stratton College, Liverpool, NY Graduation: August 2016
A.A.S., Office Information Technology GPA: 3.5
RELEVANT COURSES & SKILLS
Accounting Principles│Business Principles│Management Principles│Sales & Service Principles
Mobile Communications Management│Office Technology Software│21st
Century Office Procedures
Microsoft Word│Excel│PowerPoint│Property Management & Reservation Systems
EXPERIENCE
Administrative (OIT) Internship Woodbine Hospitality, Syracuse, NY Completed- 2016
 Working with Management, and Accounting specialists. Applying relevant skills such as:
business principles, accounting principles, communication with other departments both written
and oral, generating daily and monthly reports by means of a DA-5 database.
Front Desk Supervisor Genesee Grande Hotel, Syracuse, NY 2015- 2016
 Work with management teams to ensure guest satisfaction on all levels and address any issues.
Communicate with sales regarding large groups and events. Lead front office staff to success with
ongoing communication and training.
Night Auditor/Trainer Genesee Grande Hotel, Syracuse, NY 2013- 2015
 Balanced end of day billing, CC authorizations, and confirmed tax exemption status is accurate.
Ran end of day reports and made sure they balanced. Trained night audit employees.
Guest Service Agent Genesee Grande Hotel, Syracuse, NY 2007- 2012
 Greeted guests, answered multi-line phone, transferred calls, relayed messages, scheduled
reservations and ensured guest satisfaction.
Housekeeping Supervisor Fairfield Inn Liverpool, NY 2000- 2002
 Maintained quality control regulations, cleaned/inspected guest rooms and common areas.
Communicated with maintenance staff to ensure everything is in working order. Trained new
room attendants to meet corporate standards, OSHA/MSDS regulations and prepared property for
yearly corporate inspection.
Supervisor CPPY Incorporated Cincinnati, Ohio 1993- 2000
 Provided guest services; scheduled reservations, checked guests in/out, organized room blocks,
billed/AP/AR and night Audit. Cleaned, inspected rooms and laundry service.