1. Christopher Shores
816-510-9591 10033 N. Wallace Ave
Shores0906@gmail.com Kansas City, MO 64157
Project Coordinator | Manager | Sales | Sales Operations
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“Do not hire a man who does your work for money, but him who does it for love of it ”
Henry David Thoreau
 Analytical/problem solving skills
 Excel and Access Database experience
 Dedicated work ethic
 Results driven, self-starter
 Initiative taking and action oriented
 Conflict management and resolution skills
 Organizing, planning and time management skills
 Able to deal with ambiguity and change
 Perseverance and attention to detail
 Solid communication skills
Professional Experience
Hallmark Marketing Corporation – Kansas City, Missouri – November 2004 to August 2014
Global industry leader of greeting cards and other products (i.e. stationery, gift wrap, albums and ornaments) designed
to help people reach out and make meaningful connections with others. Employees: 11,300, 2013 Revenue: $3.9 billion
Project Coordinator II (April 2013 to August 2014)
 Develop project plan and schedule to meet flawless execution for multi -million dollar programs
 Monitor program execution, provide status updates, highlight execution issues and recommend action
 Coordinate with several departments through various forms of communication to ensure execution of projects
Chain Operations Specialist – Corporate Store Group (March 2008 to March 2013)
 Managed market development projects for new stores, relocating stores, remodeling stores, closing stores and acquisitions
 Developed business partnerships with the many departments to ensure projects ran smoothly
 Analyzed historical data to support product ordering.
o Provided guidance and training to my peers on an ongoing basis
o Demonstrated solid decision making skills with little guidance
o Singled out by team members & business partners for input to solve problems and make decisions
Gold Crown Team Representative I, II & III (November 2004 to March 2008)
 Successfully built and maintained solid relationships with retailers in order to improve retail sales
 Effectively managed $6.5 million territory consisting of 50 Gold Crown accounts
 Partnered with field sales representative to exceed sales goals in all Hallmark product lines
 Consistently achieved sales booking pace for all samples.
o Served as a mentor to two new Gold Crown Team Representatives
o Conducted sample meeting presentations to educate s ales reps on products and programs
o Member of the Sales Action Planning Team
o Leveraged Excel skills to design and manage self-reported coverage chart for the sales team
Freightquote.com – Overland Park, Kansas – February 2003 to November 2004
Nation’s largest online freight brokerage provider delivering a vast array of freight solutions for a large and diverse
customer base. Employees: 1000+, 2013 Revenue: $600 million

2. Christopher Shores
816-510-9591 10033 N. Wallace Ave
Shores0906@gmail.com Kansas City, MO 64157
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NEW BUSINESS REPRESENTATIVE
 Conducted outbound sales of web-based transportation management service
 Successfully managed client accounts through ongoing relationships
 Efficiently handled disputes between clients and freight carriers
 Top 5 out of 185 in sales staff revenue increase over a year’s time
Enterprise Leasing Company of Kansas – Kansas City, Kansas – October 1999 to November 2002
Internationally recognized brand with more than 6,500 neighborhood and airport locations in the United States, Canada,
the U.K., Ireland, Germany, France and Spain
BRANCH MANAGER
 Managed a fleet of vehicles in efficient and cost effective manner across 3 locations
 Successfully marketed to local accounts building solid relationships
 Increased new accounts by 20% in fiscal year 2001
 Increased income by 10% and overall profit by 73% in a year’s time
Additional Professional Experience & Achievements
McCarthy’s Gladstone Nissan – Kansas City, Missouri
SALES AND LEASING CONSULTANT – August 1999 to September 1999
Premier Athletic Club – Dallas, Texas
ASSISTANT ATHLETIC DIRECTOR/PERSONAL TRAINER – June 1998 to August 1999
 Managed personnel and facility
 Successfully supervised intramural sports leagues
 Effectively maintained budgets for leagues and equipment maintenance
Outback Steakhouse, Inc. – Kansas City, Missouri and Dallas, Texas
SERVER/TRAINER – November 1995 to August 1999
 Actively mentored, trained and developed staff
Texas Instruments, Inc. – Dallas, Texas
RECREATION INTERN – Spring 1998
 Coordinated multiple intramural sports leagues
 Organized and coordinated a special event attended by 900 children and their families
 Effectively maintained budgets for leagues and special events
Education
Northwest Missouri State University – 1998
Bachelor of Science, Corporate Recreation/Wellness