Don’t Get Showroomed- Are you frustrated with showrooming?
Chelsea McClellan Resume
1. CHELSEA MCCLELLAN
2176 E. Park Ave. Tallahassee, Fl. 32301 · 850-567-6641
Pocketsized91@gmail.com · www.linkedin.com/in/chelsea-mcclellan-b346727b
To combine my merchandising and management experience with my interest in Mathematics and
quantitative thinking in order to drive profit.
EXPERIENCE
OCT. 2015 – PRESENT
ASSISTANT STORE MANAGER, NEW YORK AND COMPANY OUTLET
Assiststhe Store Managerin recruitingandtrainingateam of associateswithexcellentcustomer
service skills,regularlyprovidingfeedback,appraisals,andcoachingnotes.Performsassales
floorleader,coveringzonesandsupervisingassociateswhile creatinganatmosphere of
“CustomersFIRST”.Ensuresthatsalesgoalsand variousmetricsare met,communicatingresults
to the team.Merchandisesstore accordingtocorporate floorsetstomaintaina currentstore
and drive sales.
JUN.2017 – NOV. 2017
RETAIL MERCHANDISER, RETAIL ASSISTANCE CORP.
Setsmerchandise accordingtoPOGand companydirection. Complete variousspecifiedtasksasa
third-partyvendor,reportingtostore managementuponarrival anddeparture. Installsnew
store marketingas directed.
MAY. 2014 – OCT. 2015
MERCHANDISING AND PRICING LEAD, SEARS HOLDINGS CORP.
Supervisesateamof associates,whichconsistsof conductinginterviews,hiring,creatinga
weeklyschedule,assigningspecifictasks,andmakingsure all merchandising standardsare
upheld.Determine whichareasneedimprovementandhow togo aboutdoingso,such as
resettingthe floororre-merchandisingproductbasedoncustomerinterests.Decrease losses
due to zeroedoutmerchandise bydetermininganacceptable lower price,pullingmerchandise,
tagging,andplacinginaisle to sell bythe endof the month.VOMprocesscompletedmonthly.
Respondstopagesfromcashiersinneedof change,approvals,orcustomerassistance.Perform
as Manager on Duty,answeringcallsdirectedtoanMOD phone to assistwithcustomer
concerns.
OCT. 2013 – MAY.2014
MERCHANDISING AND PRICING ASSOCIATE, SEARS HOLDINGS CORP.
Setsand maintainssalesfloorandpromenadesaccordingtoplan-o-gramsandtypicals.Assists
customersinlocatingdesiredmerchandise.Prints,sorts,andsetssigning.Dressmannequins
accordingto current trends,oftenfocusingonaspecificcolorortheme.Bringoutnew product
and reorderwhenoutof stock. Mark and organize clearance items.
2. 2
JUN.2012 – OCT. 2013
RETAIL MERCHANDISER, HALLMARK GREETING CARDS.
Organize andstock greetingcards,giftwrap,andadditional merchandise.Constructdisplays
seasonallytopromote sales.Countinventory,reorderingmerchandise throughhandhelddevice.
Occasionallyresetand revise cardsectionsandendcaps.
EDUCATION
JUN.2020
BACHELOR OF SCIENCE, SOUTHERN NEW HAMPSHIRE UNIVERSITY
Currentlytakingclassespart-timeonline towardaB.S.inAppliedMathematicswitha3.5 GPA.
DEC. 2012
ASSOCIATES DEGREE, TALLAHASSEE COMMUNITY COLLEGE
GraduatedwithhonorsinGeneral Studies
SKILLS
Excellentcustomerservice andcommunication
skills
3+ yearsof leadershipexperiencewithadrive
to helpotherssucceedandsee theirown
strengths
Extremelyreliable anddependable
Abilitytoworkwell underpressure,under
deadlines,andonmultiple tasks
simultaneously.
Abilitytogive andacceptconstructive
criticismtohelpmyself andothersgrow.
HONORS/ACTIVITIES
Employee of the Month, May 2014
Member of the National Honor Society, April 2008- June 2010
Tutored in Mathematics from August 2008- May 2010