Amanda Bond is seeking a job where she can utilize her organizational, multitasking, and interpersonal skills while developing new abilities in customer service. She has over 5 years of experience in retail and customer service roles, including her current position as Sales Lead at Loft where she provides excellent customer service, assists customers with purchases, and handles cash transactions accurately and efficiently. She is driven, detail-oriented, and known for having strong time management, communication, and problem solving skills.
1. Amanda Bond
485 South Wright St Apt 121 Cell:970-405-8737
Lakewood, CO 80228 Email:abond_91@hotmail.com
Objective
To obtain a jobwhere Ican utilizemy organizational skills, multitaskingskills and interpersonal skills
whiledevelopingnewabilities incustomerservice.
Summary of Qualifications
Drivenworkerwith a reputation of having apositiveattitude and professional demeanor. Known
for beingdetail-oriented and highly organizedwhilemaking sure to completetasks accurately and
efficiently.
Major Strengths includestrongtimemanagement skills,excellentcommunicationabilities, a
reputation for being a team player, and attention to details. Excellentlisteningskills, andanability to learn
new tasks quickly. Also demonstrates respectforcompany policiesandpractices appropriate forhandling
difficultsituations by beingableto use critical thinkingandproblem solvingskills.
Sales Lead OCT 2015-Present
Loft
Provideexcellentcustomerservicewhilemaintainingapositivedemeanorwhilestyling
customers.
Regularly assists customers withpurchases usingthecashregisters, countingchange, making
sales, andmakingreturns with accuracy andefficiency.
Acquiredand maintainup-to-date knowledge of company procedures and safety policies and
trained associates onthis information.
Maintainedup-to-date knowledgeon sales andinventory.
Handledmoney on a nightly basis, creatingdeposits andcountingregisters as well as ordering
change as necessary.
Providedassistanceto associates includingtrainingandmentoring.
Assistedmanagementstaff as needed.
Work Experience
Customer ExperienceManager July 2015-Oct. 2015
Michaels Arts andCrafts
Provides customerservicewhilemaintainingahappy, yetprofessional demeanorwithclients.
Regularly assists customers withpurchases usingthecashregisters, countingchange, making
sales, andmakingreturns with accuracy andefficiency.
Acquiredand maintain up-to-date knowledge of company procedures and safety policies and
trained associates onthis information.
Providedassistanceto associates as well as management team as needed.
Assistant Manager Nov. 2013-July 2015
A Children’s Place
Provides customerservicewhilemaintainingahappy, yetprofessional demeanorwithclients.
Regularly assists customers withpurchases usingthecashregisters, countingchange, making
sales, andmakingreturns with accuracy andefficiency.
Acquiredand maintainup-to-date knowledge of company procedures and safety policies and
trained associates onthis information.
Maintainedup-to-date knowledgeon sales andinventory.
Handledmoney on a nightly basis, creatingdeposits andcountingregisters as well as ordering
change as necessary.
Providedassistanceto associates as well as management team as needed.
2. Retail Representative March2013-Sept. 2013(Greeley)
Crossmark Feb. 2014-Aug. 2014 (Lakewood)
Providedmerchandisingfor3-4 stores weekly, workingona team to placenew products on
shelves quicklyandefficiently.
Commonly usedplan-o-grams andshelf strips to properly organizeshelves forthe mostup-to-
date shoppingexperience.
Providedcustomerservicewhilemaintainingapositiveandprofessional demeanor, andutilizing
proper safety procedures whileonthe job.
Attractions at Disney Quest Aug. 2012-Jan. 2013
WaltDisney World
Ran attractions at Disney Quest, greetedcustomers and assistedthem withany questions or
concerns.
Acquiredand maintained up-to-date knowledgeof policies regardingsafety procedures,
knowledgeof equipment, and customerservice.
Workedas a team memberperforming customerserviceduties, propersafety procedures, while
keeping a friendly andprofessional relationshipwithclients.
Educational Background
Currently enrolledat Rocky MountainCollegeof Art and Design, Lakewood, CO Present
Associateof Arts inGraphic Design, NorthwestCollege, Powell, WY2011
HighSchool Diploma, UniversitySchools, Greeley, CO
References
Adele Coldagelli, 970-390-4414 Manager at Loft
PJ Johnson-Null 303-619-3610 Supervisorat Crossmark
Jennifer Gomez Johnson 303-881-9131 Former manager,
Children’s Place