1. 27 IntermediateRoad,
Brynmawr
NP23 4SF
Phone 01495-315362.Mobile: 07885690429.E mail: cath.collins@hotmail.co.uk
Catherine Collins
Personal Information
A trustworthy and self-motivated individual with a strong work ethic and appropriate
experience of working in exacting and pressurised environments yet demonstrating a
professional approach in demanding circumstances. Possess excellent interpersonal and
communication skills, with the capacity to liaise with individuals at all levels. An open
minded individual who is able to adapt to change.Additionally, an excellent team
member who has the proficiency to work to her own initiative in all relevant situations .
Key Skills Accustomed to working with senior management
Managing customer Key accounts
ble to communicate and present confidently, clearly and expressively
Passionate about customer service.
A sound knowledge of organisational structures.
Implementing business procedure.
Employment History 1988 – 2015 Kirkdale Mail Order Ltd/ Leather Work Shop/ Sofa Sofa Crumlin
Health and Safety Manager/ Director/ General Manager.
 Completing risk assessments,outlining safe operational procedures and writing
health & safety policies.
 Rigorously undertaking inspections at several sites to ensure policy and
procedures were implemented.
 Maintaining records of inspections and producing reports.
 Keeping up to-date and ensuring knowledge of new legislation.
 Arranging training and advising on Fire Regulations, Hazard Substances,
Noise, Occupational diseases,etc.
Directors Duties:
 Determining company’s objectives and policies and monitoring progress to
achieving such aims.

2.  Exercising reasonable care and diligence.
 Monitoring board responsibility for health and safety
 Exercising independent judgement.
General ManagerDuties.
 Scheduling workloads to meet priorities and targets.
 Driving the sales and marketing strategy.
 Ensuring that company goals are met by the efficient management of
personneland resources.
 Ensuring high levels of customer service including order replacement and
organisation of repair of defective products.
 Managing financial budgets.
 Overseeing transport ensuring the efficient delivery of goods to customers.
Accounts Department:
 Purchase and sales ledger
 Bank reconciliation and Producing turnoverstatements.
 Providing creditors with VAT receipts.
 Pursuing outstanding debts.
1980 – 1988 Control Data Brynmawr.
Technician.
 Responsible for overseeing magnetic testers
 Accredited to utilise an ostephscope.
 First female technician
Education & Training
2000 – 2009 Kirkdale / Sofa Sofa Group.
 N.E.B.O.S.H. Level 3:
 Management of Health & Safety.

3.  Controlling Workplace Hazards
 I.O.S.H: Managing Safety.
 Inspection and Testing of Electrical Equipment level 3.
 ITSA- FTA Office of Fair Trading Award.
Nantyglo Comprehensive.
O Levels:
 English Language and Literature, Mathematics Double Award Science,
 Office Practice, Commerce, Music, Scripture
 Typing RSA Level 2.
Interests Theatre active member of local group.
References Available on request.