1. Curriculum Vitae
Mrs. Sharon Bacon
38 Vauxhall Road
Hemel Hempstead
HP2 4HP
Mobile No: - 07860267037
Email: - sharon.bacon@romec.co.uk sharonbacon1966@gmail.com
Personal Profile:
A highly motivated professional with 6 years’ experience in the Cleaning Management Industry. Excellent
communication and people skills with a passion for delivering a high quality service to customers .Able to work
under pressure and a 100% commitment with a flexible & reliable approach to meeting the needs of the
business, Enjoys working in a challenging environment.
Personal and Professional Development:
 Health & Safety Certificate inclusive of Quality through Hygiene & Safety
 NVQ Level 3 in Management inclusive of Appraising & developing staff
 Leadership performance Including addressing performance problems affecting team members
 IOSH
 Coaching Skills
 Level 2 in Environmental principles & best practice
 COSHH / Risk Assessments and Method Statement.
 Train the Trainer Certificate & Leadership Coaching
 BICS Trained
 B-TEC Level 2 Certificate inc Comms skills and Number skills
 NCFE Level 2 in infection control
 Prevention of Abuse
 Advanced level apprenticeship in Management
 Certificate in Relating to people
 Food Hygiene & safe handling of medicines (NCFE Award)
 NCFE Level 2 in safe handling of medicines
 Open Unversity certificate in working safely with food & Environmental management.
Employment History:
Romec Limited – Cleaning and Office Management
Interim Regional Manager – October 2014
Key Role and responsibilities:
 To provide support and motivate 6 General Service Managers within a defined geographical area.
 To develop and maintain good working relationships with our customers
 To communicate with all levels of management

2.  Communicate Effectively with the Regional Directors
 Deliver safe working practices within a Region
 To develop and maintain good working relationships with key customers and potential customers.
 To be able to sell the benefits of any new Technology to the customers and my Team.
 Deliver the business strategy and ensure efficiency of service through productivity and innovation
 Fully induct new GSMs into their new role following company Training
 The ability to communicate and work effectively with customers, employees and teams at all levels,
 Be able to mentor & coach as well as motivate a team of GSMs in their Personal & professional
development to reach their maximum potential
 Ensure compliance with all Health & Safety Legislation and company policies
 Experience in a challenging unionised environment
Romec Limited – Cleaning and Office Management
General Service Manager - Feb 2012 to Oct 2014
Key Achievements – General Service Manager
 I was initially taken on as a General Service Manager looking after 1 Mail Ctr and 20 Delivery offices, I
was quite quickly asked to take on one of our most Troublesome sites (HWDC) as there had previously
been a number of other GSMs looking after it that had found it a challenge.
 I have worked hard to build a strong team, by recognizing the small but important changes to make
HWDC the flagship it is now
 Encouraged a good Team by managing the under performing staff .
 Achieved a cost saving by reducing the productivity and changing the schedules to suit the site, We
now run the site at 16 full time cleaners and 2 part time cleaners, This has gone down from 24 full time
cleaners.
 I have also built up strong relationships with the client and this is recognized through the numerous
Emails received while I was the GSM for the defined Geographical area I was asked to cover
 Coached and mentored one of my team to possibly be considered for a promotion in the future.
 Dealt with Investigations, Grievance’s, disciplinary and appeals hearings since joining Romec.
 Achieved above my own target of personal objectives such as logging additional SOFTs and Audits.
 Built strong relationships with customers and other Service providers in order to have a joint approach
in “Working Together” to deliver the service to Royal Mail.
 Built strong relationship with the Romec Engineers on all the Mail Ctrs I have covered as a GSM
Compass 2009 – 2012 – Area Manager
Responsible for 3 Mental Health Hospitals, 1 Rehabilitation Hospital and 4 Baby Clinics, 4 of these sites were
24/7 365 days of the year.
Key Tasks and Responsibilities:
 Budget Control of all Sundries, Consumables & Materials
 Stock ordering to a strict budget
 Implementing the training and development of staff.
 Recruitment, selection and discipline of the Cleaning Team as well as the Catering staff
 Wages and monthly bonuses
 Health & Safety Training and Monitoring

3.  Undertake regular monthly meetings with senior client,
 Monitoring of machinery and pat testing
 Carry out random audits and quality monitoring.
 Monitor and manage all sub-contractor services.
 Investigation and Disciplinary meetings.
 Weekly Audits and Liase with CQC Monthly which was a challenge
Bus Driver – Arriva Dec 2000 – Feb 2009
Key Tasks and Responsibilities:
Maintain quality of service to customers
 Pass a PCV Test to be able to drive all types of Public Transport inc the Theory Test
 Drive Mini Busses, Double Deckers and Coaches through London
 Carry out a Risk Assessment for every bus I took over Daily/Hourly
 Keep to strict Timescales to enable people to get to work on time
 Manage Money on a day to day basis
 Customer focus keeping the General public safe at all times
 Conduct vehicle(s) inspections to ensure maintenance and use according to Company policies.
Interests & Hobbies:
I enjoy the Theatre Gardening and Walking my two dogs.