Warehousing and Fulfillment, parcel management, Time Management, UK Geography and Maps, problem solving, people management, MS Office, managing callouts, controlling Trunking defects, working with agencies and HR to manage staff. Submitting transport reports daily. Completing staff reviews on time. Hand pallet truck training. Vehicle loading/unloading procedures. Staff key performance reports. CERTIFICATIONS/LICENCES Forklift Counterbalance Licence

1. Duncan Chappell
Faringdon SN7
chappellduncan1@gmail.com
07518648080
I'm hard working fast learning never frightened to get stuck in always will to go the extra mile to
complete tasks,never a issue with working more hours if and when needed,always willing to help
others.
Work Experience
Store Assistant (Part-time)
ALDI - Carterton
August 2018 to Present
everything from checking off deliveries to dealing with enquiries or ensuring that the shelves are fully
stocked with well-presented products. And, of course, provide excellent customer service at all times
by attending to customer needs in a prompt and friendly way. It's a really fast-paced environment, and
everyone understands exactly what needs to happen to make the store a success – and gets on with
doing it.
Senior night manager
UK Mail - Oxford
December 2000 to June 2016
Oxford -
December 2000 to June 2016
Fully responsible for all operations and staff in both the administration office and warehouse
facility processing up to 4500 parcels nightly. Demonstrated significant increase in both staff
performance and warehouse output via a solution focused approach. Completing annual plans
and accounting for seasonal highs and lows. Monitoring key metrics and performance indicators to
accurately schedule timely delivery slots, Improving attendance rates and staff satisfaction through
team building and training together with the implementation of changes in company
procedures, Managing productivity, allocating individual responsibilities to team members and
managing performance against set targets in order to reduce the use of agency staff as cover for
holidays and sickness, Responsibility for all daily security searches and driver checks along with full
lock down procedures, Responsibility for all aspects of health and safety in line with company
procedures
Education
english, maths
fitzharry school - Oxford
September 1989 to July 1994

2. Skills
TRAINING (10+ years), FORKLIFT (7 years), FULFILLMENT (6 years), HR (Less than 1 year), MS OFFICE
(9 years)
Additional Information
SKILLS
Warehousing and Fulfillment, parcel management, Time Management, UK Geography and
Maps, problem solving, people management, MS Office, managing callouts, controlling Trunking
defects, working with agencies and HR to manage staff. Submitting transport reports daily.
Completing staff reviews on time. Hand pallet truck training. Vehicle loading/unloading
procedures. Staff key performance reports.
CERTIFICATIONS/LICENCES
Forklift Counterbalance Licence