The document provides a profile and work experience for Carlos S. Letona. It summarizes that he has strong technical skills, is detail-oriented, and a fast learner with excellent communication skills. His work experience includes positions in retail sales, cashier roles, and volunteer work directing festival attendees and supervising summer campers. He has a bachelor's degree in business management and music business from Florida International University.

1. Profile
I am a detail-oriented person with strong technical skills and the ability to learn
concepts quickly. I am also an enthusiastic learner with excellent communication
skills, impeccable work ethic, and a strong motivation to succeed.
Experience
Sales Associate/Cashier, Old Navy, Miami, FL— Nov 2013- Present
• Enhanced communication skills by greeting and providing customers with
assistance.
• Processed,handled, and restocked retail merchandise.
• Directed and managed fitting rooms.
• Handled and maintained cash register.
Volunteer, Okeechobee Music Festival, Okeechobee, FL — March 2016
• Directed festival attendees and staff to designated areas.
• Scanned wristbands of attendees entering/exiting through the gates.
• Conducted vehicle checks and verified there were not any prohibited items
inside.
• Assisted staff with communication matters and coordinated daily volunteer in-
venue pick ups.
Cashier, Forever 21, Miami, FL — Oct 2014- Jan 2015
• Hands-on experience in accepting payments from customers and giving change
and receipts.
• Highly skilled in using scanners, cash registers, and calculators to calculate the
price of items that customers buy.
• Proven record of using the right process for cash, credit cards, or other types of
payment.
• Proven ability to answer customers’ questions and give information regarding
the business procedures and policies in an exact and customer-friendly way.
Account Executive, ECM Acquisitions, Inc. Miami, FL — Aug- Sep 2013
• Performed daily peer presentations to fellow Account Executives, Corporate
Trainers, and Managers.
786-426-6403
stevenletona@bellsouth.n
et
4350 SW 112 Ave
Miami, Florida
33165
CARLOS S. LETONA

2. • Completed daily and weekly goal sheets.
• Performed door to door interactions with potential sponsors.
• Overturned objections, distinguished closing signals, and preempted interested
sponsor with detailed information.
Summer Camp Volunteer, North Trail Park, Miami, FL — 2010- 2012
• Completed over 800 service hours
• Collaborated with other volunteers and counselors to develop an activities
schedule for each age group.
• Supervised and assisted campers at three separate age levels.
• Maintained a healthy attitude and atmosphere with campers and staff.
• Provided assistance with camp pick up and drop off hours and documented
logs.
Education
John A. Ferguson Senior High School, Miami, FL —2012-2013
Southwest Miami Senior High School, Miami, FL —2013
• Graduated with 3.9 Weighted GPA
Miami Dade College, Miami, FL —2016
• Associate in Arts- Concentration in Business Administration
Graduated with 3.24 GPA
Florida International University, Miami, FL—2018
• Bachelor of Business Administration
Business Management Major
• Bachelor of Arts in Interdisciplinary Studies
Concentration in Music Business
Skills

3. • Computer Proficiency: Microsoft Word, Microsoft Excel, Microsoft Outlook,
and Microsoft PowerPoint
• Excellent customer service and communication skills
• Cooperative and reliable team member
References
• Jeanie Perez- Old Navy Manager- (305)- 463-0854
• Paty Diaz – Forever 21 Assistant Manager- (305)- 591- 3413
• Cecilia Pak- ECM Acquisitions Corporate Trainer- (201)-403-8473
• Igor Popov- ECM Acquisitions Manager- (347)-662-5160
Yuliet Gomez - North Trail Park Manager- (305)-207-2420